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Author |
Marco Polo Ruiz Herrera; Juan Sánchez Díaz |
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Title |
Improving Emergency Response through Business Process, Case Management, and Decision Models |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Keywords |
Emergency response, Knowledge-intensive business, Business Process Model and Notation, Case Management Model and Notation, Decision Model and Notation |
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Abstract |
The emergency procedures contain a set of actions responsible for providing the necessary corrective measures to address an emergency. The relevance of contextual knowledge during emergency responses is of utmost importance since many decisions are made from the information gathered in real time that sometimes conflicts with the formal knowledge specified in the emergency plan. Consequently, tools that support the emergency plan mentioned must be sensitive to context and allow decision making at the time an emergency takes place. We demonstrate how Case Management Modeling Notation (CMMN) along with Decision Model and Notation (DMN) are very suitable approaches to obtain a flexible model adapted to the context-driven response processes. |
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Address |
Universitat Politècnica de València, Spain |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
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Track |
T1- Analytical Modeling and Simulation |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Approved |
no |
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Call Number |
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Serial |
1944 |
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