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Author | Gabriela C Barrera; Maria C Yang | ||||
Title | Evaluation of Digital Volunteers using a Design Approach: Motivations and Contributions in Disaster Response | Type | Conference Article | ||
Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
Volume | Issue | Pages | |||
Keywords | Crowd-sourcing, Social Media, Digital Volunteer, Spatial Data Quality, User Design | ||||
Abstract | With the growth of social media and crowdsourcing in disaster response, further research is needed on the motivations and contributions of digital volunteers. This study applies a user-centered design approach to understanding how we might make better tools to support digital volunteers. This user-centered design approach involves stated preference elicitation methods through an online survey to understand what digital volunteers want in such tools. Through choice-based conjoint analysis, we contribute to mixed-methods research to gain additional insight into motivations and user preferences for a set of design features that might be incorporated into an online tool specifically for digital volunteers. Initial results show preferences for measures of success that were not monetary, which aligned with directly stated motivations for volunteering. Our findings corroborate with previous research in that feedback to volunteers is very important, as well as being able to measure the impact of their work. |
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Address | MIT, Cambridge, MA, United States of America | ||||
Corporate Author | Thesis | ||||
Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
Language | English | Summary Language | English | Original Title | |
Series Editor | Series Title | Abbreviated Series Title | |||
Series Volume | Series Issue | Edition | |||
ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
Notes | Approved | no | |||
Call Number | Serial | 1970 | |||
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