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Author
Jess Kropczynski
;
Rob Grace
;
Shane Halse
;
Doina Caragea
;
Cornelia Caragea
;
Andrea Tapia
Title
Refining a Coding Scheme to Identify Actionable Information on Social Media
Type
Conference Article
Year
2019
Publication
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management
Abbreviated Journal
Iscram 2019
Volume
Issue
Pages
Keywords
Dispatch, Public Safety Answering Point (PSAP), Social Media, Qualitative Coding.
Abstract
This paper describes the use of a previously established qualitative coding scheme developed through a design workshop with public safety professionals, and applied the schema to social media data collecting during crises. The intention of applying this scheme to existing crisis datasets was to acquire training data for machine learning. Applying the coding scheme to social media data revealed that additional subcategories of the coding scheme are necessary to satisfy information requirements necessary to dispatch first responders to an incident. The coding scheme was refined and adapted into a set of instructions for qualitative coders on Amazon Mechanical Turk. The contribution of this work is a coding scheme that is more directly related to the information needs of public safety professionals. Implications of early results using the refined coding scheme are discussed in terms of proposed automated methods to identify actionable information for dispatch of first responders during emergency incidents.
Address
Uiniversity of Cincinnati, United States of America;The Pennsylvania State University;Kansas State University;University of Illinois at Chicago
Corporate Author
Thesis
Publisher
Iscram
Place of Publication
Valencia, Spain
Editor
Franco, Z.; González, J.J.; Canós, J.H.
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
978-84-09-10498-7
Medium
Track
T8- Social Media in Crises and Conflicts
Expedition
Conference
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes
Approved
no
Call Number
Serial
1981
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