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Author Andreas Lotter; Philipp John; Patricia Schütte; Florian Brauner; Frank Fiedrich pdf  isbn
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  Title Field Observation of Parallel Working Coordination Groups and Command and Control Centres to Understand and Improve Inter-organizational Information Management – A Methodical Approach Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 303-314  
  Keywords Information Management, Field Observation, Coordination Groups, Command and Control Centres, Risk and Crisis Management.  
  Abstract In emergency response, parallel working coordination groups and command and control centres are responsible to deal with complex events. A well-functioning exchange of information between organizations, officials and these coordination groups is the basis for an efficient risk management. This paper describes a methodical ap-proach for field observation to understand and improve the inter-organizational information management be-tween the involved partners. The method was tested within a practical approach and possible occurring problems during the observation were identified and solutions for these problems are provided.  
  Address University of Wuppertal, Germany; University of Wuppertal, Germany; University of Wuppertal, Germany; Kölner Verkehrs-Betriebe AG; University of Wuppertal, Germany  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-30 ISBN 2411-3416 Medium  
  Track Command & Control Studies Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes lotter@uni-wuppertal.de Approved no  
  Call Number (up) Serial 2231  
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