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Author Björn J E Johansson
Title Boundary Stories – A Systems Perspective on Inter-organizational Learning from Crisis Response Exercises Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages (down) 427-434
Keywords Inter-organizational Learning, Boundary-crossing Competence, Boundary Discourse, Systems Science, Complex Adaptive Systems.
Abstract Inter-organizational exercises are commonly conducted with the aim to improve overall crisis response system performance. However, there are challenges associated with establishing learning goals for, designing and evaluating inter-organizational exercises. This work-in-progress paper applies a systems science perspective on the Swedish crisis response system with the aim to understand (1) what kind of a system it is (2) what properties or mechanisms enable good system performance?, and, (3) what are desirable training goals for improving the crisis response capability of the Swedish crisis response system? The author suggests that (1) the Swedish crisis response system can be seen as a Complex Adaptive System, and (2) that the focus must shift from exercising organizations' intra-organizational capabilities to adaptive capabilities. The latter can be achieved by designing exercises comprising boundary-crossing activities with the purpose to support the buildup of boundary-crossing competence. Cross-organizational learning can be achieved by identifying, documenting and disseminating boundary stories.
Address Swedish Defence Research Agency
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-41 ISBN 2411-3427 Medium
Track Enhancing resilient response in inter-organizational contexts: Learning from experience Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes bjorn.j.e.johansson@foi.se Approved no
Call Number Serial 2242
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