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Author
Louis Ngamassi
;
Thiagarajan Ramakrishnan
;
Shahedur Rahman
Title
Investigating the Use of Social Media by Underserved Communities for Disaster Management
Type
Conference Article
Year
2020
Publication
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
Iscram 2020
Volume
Issue
Pages
490-496
Keywords
Situational Theory of Problem Solving, Communicative Actions in Problem Solving, Social Media Use, Disaster Management, Underserved Communities.
Abstract
Social media is emerging as a communication tool for successfully managing disasters. However, studies have shown that not all individuals are equally predisposed towards effectively using social media for disaster management. There still exists a big digital divide when it comes to using social media for disaster management. Drawing on situational theory of problem solving, we develop a conceptual model that examines the motivating factors for the underserved communities to use social media for disaster management. We further develop and cross-validate a questionnaire instrument to acilitate empirical research. We thus offer an empirical context for motivating individuals from underserved communities to use social media effectively during disasters.
Address
Prairie View A Prairie View A&M University&M University; Prairie View A&M University
Corporate Author
Thesis
Publisher
Virginia Tech
Place of Publication
Blacksburg, VA (USA)
Editor
Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
978-1-949373-27-46
ISBN
2411-3432
Medium
Track
Ethical, Legal, and Social Issues
Expedition
Conference
17th International Conference on Information Systems for Crisis Response and Management
Notes
longamassi@pvamu.edu
Approved
no
Call Number
Serial
2247
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