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Author (up) Hannah Van Wyk; Kate Starbird pdf  isbn
  Title Analyzing Social Media Data to Understand How Disaster-Affected Individuals Adapt to Disaster-Related Telecommunications Disruptions Type Conference Article
  Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020  
  Volume Issue Pages 704-717  
  Keywords Telecommunications, Adaptations, Social Media, Cellular Phone Service, Wi-Fi Access.  
  Abstract Information is a critical need during disasters such as hurricanes. Increasingly, people are relying upon cellular and internet-based technology to communicate that information--modalities that are acutely vulnerable to the disruptions to telecommunication infrastructure that are common during disasters. Focusing on Hurricane Maria (2017) and its long-term impacts on Puerto Rico, this research examines how people affected by severe and sustained disruptions to telecommunications services adapt to those disruptions. Leveraging social media trace data as a window into the real-time activities of people who were actively adapting, we use a primarily qualitative approach to identify and characterize how people changed their telecommunications practices and routines--and especially how they changed their locations--to access Wi-Fi and cellular service in the weeks and months after the hurricane. These findings have implications for researchers seeking to better understand human responses to disasters and responders seeking to identify strategies to support affected populations.  
  Address University of Washington; University of Washington  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-27-64 ISBN 2411-3450 Medium  
  Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 2265  
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