| Record |
Author  |
Liuqing Li; Edward A. Fox |
| Title |
Disaster Response Patterns across Different User Groups on Twitter: A Case Study during Hurricane Dorian |
Type |
Conference Article |
| Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
| Volume |
|
Issue |
|
Pages |
838-848 |
| Keywords |
Hurricane, Response, Pattern, User Classification, Twitter |
| Abstract |
We conducted a case study analysis of disaster response patterns across different user groups during Hurricane Dorian in 2019. We built a tweet collection about the hurricane, covering a two week period. We divided Twitter users into two groups: brand/organization or individual. We found a significant difference in response patterns between the groups. Brand users increasingly participated as the disaster unfolded, and they posted more tweets than individual users on average. Regarding emotions, brand users posted more tweets with joy and surprise, while individual users posted more tweets with sadness. Fear was a common emotion between the two groups. Further, both groups used different types of hashtags and words in their tweets. Some distinct patterns were also discovered in their concerns on specific topics. These results suggest the value of further exploration with more tweet collections, considering the behavior of different user groups during disasters. |
| Address |
Department of Computer Science, Virginia Tech; Department of Computer Science, Virginia Tech; |
| Corporate Author |
|
Thesis |
|
| Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
978-1-949373-27-74 |
ISBN |
2411-3460 |
Medium |
|
| Track |
Social Media for Disaster Response and Resilie |
Expedition |
|
Conference |
17th International Conference on Information Systems for Crisis Response and Management |
| Notes |
liuqing@vt.edu |
Approved |
no |
| Call Number |
|
Serial |
2275 |
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