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Author  |
Sofie Pilemalm; Jaziar Radianti; Bjørn Erik Munkvold; Tim A. Majchrzak; Kristine Steen-Tveit |
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Title |
Turning Common Operational Picture Data into Double-loop Learning from Crises – can Vision Meet Reality? |
Type |
Conference Article |
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Year |
2021 |
Publication |
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2021 |
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Pages |
417-430 |
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Keywords |
Common operational picture, situation awareness, double-loop learning, crisis management, map-based evaluation |
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Abstract |
This study proposes a framework for double-loop learning from crises, using common operational pictures (COP). In most crises, a COP is of outmost importance to gain a common understanding among inter-organizational response. A COP is typically expressed through a map visualization. While the technologies to support COP progress rapidly, the corresponding practice of evaluating the COP and situational awareness is not yet established. Tools that enable responders to learn after the crisis, look back in time on the COP devel-opment and detect the barriers that prevent the COP establishment, still seem absent. Double-loop learning is an organizational practice to learn from previous actions widely adopted in the safety domain, and lately used in crisis management. This paper addresses the perceived gap by presenting the technical, organizational and structural requirements derived from document analysis, observation, and a workshop with multiple crisis management stakeholders, and integrating them to an initial framework. |
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Address |
Linköping university; University of Agder; University of Agder; University of Agder; University of Agder |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Edition |
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ISSN |
978-1-949373-61-5 |
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Track |
Enhancing Resilient Response in Inter-organizational Contexts |
Expedition |
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Conference |
18th International Conference on Information Systems for Crisis Response and Management |
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Notes |
sofie.pilemalm@liu.se |
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no |
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Call Number |
ISCRAM @ idladmin @ |
Serial |
2343 |
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