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Author
Richard Arias-Hernandez
;
Brian Fisher
Title
An interaction approach to enhance situational awareness and the production of anticipatory actions in emergency operation centers
Type
Conference Article
Year
2013
Publication
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2013
Volume
Issue
Pages
488-496
Keywords
Alignment
;
Risk management
;
Anticipation
;
Emergency operation centers
;
Human-centered designs
;
Interaction design
;
Joint actions
;
Situational awareness
;
Design
Abstract
Recent findings from fieldwork conducted at emergency operation centers (EOC) suggest that currently deployed emergency management information systems (EMIS) are not supporting properly the anticipation of individual actions in cooperative work. We present these findings in this paper and introduce joint action theory as an interaction approach to design technologies that explicitly provide for this kind of support. Our main arguments are: (1) contemporary EMIS are affecting negatively cooperative work at EOCs due to their lack of support for the anticipation of individual actions; (2) Available theory that emphasizes the role of anticipation on cooperative work is not impacting on the design of EMIS due to misalignments between the theory and contemporary situations; (3) Joint action theory provides an alternative framework to correct these misalignments; and (4) Joint action theory provides designers of EMIS with guides for an interaction design that supports anticipatory actions in EOCs.
Address
Simon Fraser University, Canada
Corporate Author
Thesis
Publisher
Karlsruher Institut fur Technologie
Place of Publication
KIT; Baden-Baden
Editor
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9783923704804
Medium
Track
Emergency Management Information Systems
Expedition
Conference
10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
271
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