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Author
Vitaveska Lanfranchi
;
Suvodeep Mazumdar
;
Fabio Ciravegna
Title
Visual design recommendations for situation awareness in social media
Type
Conference Article
Year
2014
Publication
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2014
Volume
Issue
Pages
792-801
Keywords
Data visualization
;
Design
;
Information systems
;
Visualization
;
Design recommendations
;
Emergency responders
;
Online social medias
;
Real-time information
;
Situation awareness
;
Situational awareness
;
Social media
;
Visual analytics
;
Emergency services
Abstract
The use of online Social Media is increasingly popular amongst emergency services to support Situational Awareness (i.e. accurate, complete and real-time information about an event). Whilst many software solutions have been developed to monitor and analyse Social Media, little attention has been paid on how to visually design for Situational Awareness for this large-scale data space. We describe an approach where levels of SA have been matched to corresponding visual design recommendations using participatory design techniques with Emergency Responders in the UK. We conclude by presenting visualisation prototypes developed to satisfy the design recommendations, and how they contribute to Emergency Responders' Situational Awareness in an example scenario. We end by highlighting research issues that emerged during the initial evaluation.
Address
OAK Group, University of Sheffield, United Kingdom
Corporate Author
Thesis
Publisher
The Pennsylvania State University
Place of Publication
University Park, PA
Editor
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9780692211946
Medium
Track
Visual Analytics for Crisis Management
Expedition
Conference
11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
678
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