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Author
Ma Ma
;
H. Zhang
;
Yi Liu
Title
Development of a joint official microblog platform to improve interactive communication with the public under a centralized system
Type
Conference Article
Year
2014
Publication
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2014
Volume
Issue
Pages
782-786
Keywords
Hardware
;
Centralized systems
;
Crisis communications
;
Interactive
;
Micro-blog
;
Social media
;
Information systems
Abstract
Social media bring both challenges and opportunities to crisis management. This paper summarizes the difficulties in crisis communication under a centralized jurisdiction system by looking into online collective behaviors in mainland China. The paper then introduces the development of an official microblog and proposes a joint official microblog platform to improve interactive communication in a centralized system. The functional design of this platform is introduced in detail and the future improvement of the platform is discussed.
Address
Institute of Public Safety Research, Tsinghua University, China
Corporate Author
Thesis
Publisher
The Pennsylvania State University
Place of Publication
University Park, PA
Editor
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9780692211946
Medium
Track
Social Media in Crisis Response and Management
Expedition
Conference
11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
733
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