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Author
Marco Romano
;
Teresa Onorati
;
Paloma Díaz
;
Ignacio Aedo
Title
Improving emergency response: Citizens performing actions
Type
Conference Article
Year
2014
Publication
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2014
Volume
Issue
Pages
170-174
Keywords
Mobile computing
;
Risk management
;
Advanced visualizations
;
Community engagement
;
Emergency management
;
Emergency response
;
Mobile applications
;
Operation center
;
Remote supervision
;
Situation awareness
;
Information systems
Abstract
The role of common citizens within the emergency management (EM) process is crucial in order to support efficiently the operators' activities during the response phase. Moreover, their participation is strictly related to their profile and their experience in previous events. In a previous contribution we identified the different roles that the citizens can play for an effective cooperation with the EM workers. In this paper, we introduce an emergency tool based on a mobile application designed to support the activities of the citizens acting as Agent. The Agents have specific capabilities recognized by the EM Operation Center (OC) to execute actions under the remote supervision of the EM operators. The proposed tool allows the Agents to receive information from the OC and to visualize it through an advanced visualization modality. In particular, available information is previously collected by the center from the witnesses and the affected people that have alerted about it.
Address
Universidad Carlos III de Madrid, Spain
Corporate Author
Thesis
Publisher
The Pennsylvania State University
Place of Publication
University Park, PA
Editor
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9780692211946
Medium
Track
Community Engagement in Crisis Informatics Research
Expedition
Conference
11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
889
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