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Record |
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Author |
Milica Stojmenovic; Gitte Lindgaard |
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Title |
Probing PROBE: A field study of an advanced decision support prototype for managing chemical, biological, radiological, nuclear, and explosives (CBRNE) events |
Type |
Conference Article |
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Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
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Volume |
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Issue |
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Pages |
90-99 |
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Keywords |
Artificial intelligence; Communication; Decision support systems; Information systems; Probes; Chemical; biological; radiological; nuclear; Communication breakdowns; Decision supports; Event management; First responders; Management decisions; Management team; Teamwork; Human resource management |
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Abstract |
The purpose of this field study was investigate teamwork and communication among event management personnel, to assess the degree to which PROBE, the advanced prototype they were using to manage a CBRNE simulation, would adequately meet their needs. The study was a continuation of previous research conducted in the early phase of PROBE development. Two communication-related analyses were applied to identify instances of effective and of ineffective communication among the management team. These revealed that communication was mostly effective. However, the one serious communication breakdown that was observed could have had fatal consequences. It showed that great care must be taken to ensure the safety of first responders at all times when evaluating prototypes in the field. A list of questions was generated from the lessons learned to assist future researchers prepare for CBRNE field studies. |
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Address |
Swinburne University of Technology, Australia; Carleton University, Canada |
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Thesis |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
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Track |
Command and Control Studies |
Expedition |
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Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
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Call Number |
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Serial |
978 |
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