toggle visibility Search & Display Options

Select All    Deselect All
 |   | 
  Record Links
Author (up) Jeannette N. Sutton; Emma S. Spiro; Sean M. Fitzhugh; Britta Johnson; Ben Gibson; Carter T. Butts pdf  isbn
  Title Terse message amplification in the Boston bombing response Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 612-621  
  Keywords Information systems; Terrorism; Counter-terrorism operations; Criminal investigation; Improvised explosive devices; National incident management systems; Public information; Terse messaging; Twitter; Urban environments; Information management  
  Abstract On the morning of April 15, 2013, an Improvised Explosive Device (IED) was detonated near the finish line of the Boston Marathon, resulting in a large number of casualties. This generated a week-long response under the US National Incident Management System. In this paper, we examine online, terse messages broadcast by responding organizations and their amplification by other official entities via retransmission. Content analysis of official messages shows strong similarities with posting patterns previously observed in response to natural hazards, with the primary exception of themes related to the criminal investigation, suggesting a possible revision of guidelines for public information in light of the needs arising from extended counterterrorism operations undertaken in an urban environment. Network analysis demonstrates message posting and amplification were dominated by local actors, underscoring the importance of local readiness for management of official public information activities in the context of extremely high-profile events.  
  Address Trauma, Health and Hazards Center, University of Colorado, United States; Department of Sociology, University of California, United States; Department of Sociology, Institute for Mathematical Behavioral Sciences, University of California, United States  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 986  
Share this record to Facebook
Select All    Deselect All
 |   | 

Save Citations:
Export Records: