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Author (down) Zeno Franco; Syed Ahmed; Craig E. Kuziemsky; Paul A. Biedrzycki; Anne Kissack
Title Using social network analysis to explore issues of latency, connectivity, interoperability & sustainability in community disaster response Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 896-900
Keywords Data fusion; Disasters; Information systems; Mergers and acquisitions; Social networking (online); Boundary spanning; Community engagement; Community resources; Community vulnerability; Crisis response; Disaster recovery; Disaster response; Social network analysis approaches; Emergency services
Abstract Community-based disaster response is gaining attention in the United States because of major problems with domestic disaster recovery over the last decade. A social network analysis approach is used to illustrate how community-academic partnerships offer one way to leverage information about existing, mediated relationships with the community through trusted actors. These partnerships offer a platform that can be used to provide entré into communities that are often closed to outsiders, while also allowing greater access to community embedded physical assets and human resources, thus facilitated more culturally appropriate crisis response. Using existing, publically available information about funded community-academic partnerships in Wisconsin, USA, we show how social network analysis of these meta-organizations may provide critical information about both community vulnerabilities in disaster and assist in rapidly identifying these community resources in the aftermath of a crisis event that may provide utility for boundary spanning crisis information systems.
Address Medical College of Wisconsin, United States; U. Ottawa, Canada; City of Milwaukee Public Health Department, United Kingdom
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 504
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Author (down) Yulia Tyshchuk; William A. Wallace
Title The use of social media by local government in response to an extreme event: Del norte county, CA response to the 2011 Japan tsunami Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 802-811
Keywords Civil defense; Information systems; Risk management; Tsunamis; Affected area; Emergency management; Extreme events; Feed-back loop; First responders; Local government; Monitoring information; Social media; Disasters
Abstract Social media has become increasingly important for emergency management. One example is its current use by governmental organizations to disseminate emergency-relevant information. During disaster events, it is imperative for people in affected areas to obtain accurate information. People using social media make a conscious decision to trust, act on, propagate or disregard emergency-relevant information. However, local government, in general, has not developed agreed upon ways to use social media in emergencies. This study documents how emergency management was able to successfully partner with local media and utilize social media to develop important relationships with the affected community via social media in emergencies. The study demonstrates a way to successfully utilize social media during disaster events in several ways: by closing a feedback loop between first responders and the public, by monitoring information flow, and by providing regular updates to the public.
Address Rensselaer Polytechnic Institute, United States
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1031
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Author (down) Yasir Javed; Tony Norris
Title Computerized system to enhance situation awareness: Key challenges associated with the design, evaluation, and extension of a prototype Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 951-961
Keywords Design; Information systems; Risk management; Tsunamis; Computer-based system; Computerized systems; Emergency management; Production environments; Saver; Simulated experiments; Situation awareness; Team situation awareness; Human resource management
Abstract Successful decision making and task execution in emergency management require appropriate levels of situation awareness (SA). This paper proposes an ontology-based model for the design of a computer-based system, Situation Aware Vigilant Emergency Reasoner (SAVER) that supports the individual, shared and team SA of managers in emergency situations. SAVER is evaluated in simulated experiments that demonstrate the improvements in SA performance. The paper provides a complete description of the SAVER design, implementation, evaluation and its proposed extension from a proof-of-concept to a production environment.
Address Department of Management Sciences, Institute of Information Technology, COMSATS, Abbottabad, Pakistan; Institute of Information and Mathematical Sciences, Massey University, Auckland, New Zealand
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Open Track Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 623
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Author (down) X.L. Zhang; Jian Guo Chen; Guofeng Su; Hongyong Yuan
Title Study on source inversion technology for nuclear accidents based on gaussian puff model and ENKF Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 634-639
Keywords Gaussian distribution; Information systems; Kalman filters; Nuclear power plants; Emergency response systems; Ensemble Kalman Filter; Gaussian puff model; Nuclear accidents; Source characteristics; Source inversion; Source term estimation; Source terms; Nuclear reactor accidents
Abstract For nuclear power plant (NPP) accident, the assessment of the radiation consequences plays an important role in the emergency response system. However, the source characteristics which greatly influence thhe accuracy of the assessment result is poorly known or even unknown at the early phase of accident, wich can cause poorly understanding of the situation and delay the response activities. In this paper, source inversion technology in analyzing nuclear accidents based on Gaussian puff model and ensemble Kalman filter (EnKF) is proposed. The method is validated with simulated measurements and the results show that it can give reasonable estimations of the change in release rate and height simultaneously, though the first guess of release rate is 102 larger than the true value. The investigation of the influence of sharp change in source term shows that the method is robust to capture the sharp change, but there is a delay of response when the release height increases simultaneously.
Address Institute of Public Safety Research, Tsinghua, China
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Analytical Modelling and Simulation Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1148
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Author (down) Viveca Asproth; Erik A.M. Borglund; Lena-Maria Öberg
Title Exercises for crisis management training in intra-organizational settings Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 105-109
Keywords Information systems; Crisis management; Evaluation; Scenario design; Scenarios; Training exercise; Web-based tools; Design
Abstract In this article the focus is how to train collaboration and communication between emergency authorities in two countries (Norway and Sweden) by using a web-based tool supporting tabletop like exercises. The exercises are accomplished in three steps: Scenario design; exercise design and realization; and evaluation to examine the results of the exercises and for feedback to new scenario designs. The software ties all three steps together. The process is iterative, and involves users from each emergency authority. The preliminary results after two years show that the approach is promising. To be able to better foresee what will happen during an exercise the need for a simulator has appeared as one desirable and possible direction for further research.
Address Mid Sweden University, Sweden
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 277
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Author (down) Vitaveska Lanfranchi; Suvodeep Mazumdar; Fabio Ciravegna
Title Evaluating the real usability of a C2 system – Short and controlled vs long and real Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 62-66
Keywords Command and control systems; Information systems; Critical systems; Emergency response; Long-term usability; Realistic evaluations; Short-term simulation; Usability evaluation; Usability measurements; User experience; Usability engineering
Abstract Command and Control systems (C2) need to be highly usable to efficiently support communication during crisis situations. Short-term usability evaluations are typically carried out because of the cost and time advantage. However, even the most realistic evaluations (simulations) do not reflect the real issues encountered “in the wild”, such as the operators' stress or the multiple foci of attention. In this paper we carry out an experiment to measure the changes in usability of a C2 system between a short-term simulation and a long-term “in the wild” evaluation. We demonstrate that short-term usability measurements can differ significantly from long-term “in the wild” ones. Our results indicate that a different approach to usability assessment is needed when dealing with critical systems, that takes into account the temporal horizon and assesses the system in real-life conditions.
Address OAK Group, University of Sheffield, United Kingdom
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 679
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Author (down) Tracey L. O'Sullivan; Wayne Corneil; Craig E. Kuziemsky; Daniel E. Lane
Title Citizen participation in the specification and mapping of potential disaster assets Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 890-895
Keywords Disaster prevention; Disasters; Information systems; Innovation; Asset-mapping; Collaboration; Empowerment; Engagement; Resilience; Mapping
Abstract Asset-mapping is a strategy used in disaster preparedness planning, however participation is typically limited to a small number of organizations with specific expertise related to disaster response. Broader strategies are needed to ensure identification of assets is comprehensive and to stimulate innovative thinking about which attributes of a community are potential assets for response and recovery. As part of The EnRiCH Project intervention, asset-mapping was used as a collaborative activity to promote identification of a broad range of assets which could be used to enhance resilience and promote preparedness among high risk populations. In this paper we present a study (in progress) which explores innovation and empowerment among a collaborative community group in Canada. Qualitative content analysis was used to analyze focus group transcripts from 2 sessions where the participants (n=18) learned how to use google docs and create a database of community assets, while developing collaborative relationships.
Address Interdisciplinary School of Health Sciences, University of Ottawa, Canada; Institute of Population Health, University of Ottawa, Canada; Telfer School of Management, University of Ottawa, Canada
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 819
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Author (down) Torbjørg Meum; Bjørn Erik Munkvold
Title Information infrastructure for crisis response coordination: A study of local emergency management in norwegian municipalities Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 84-88
Keywords Civil defense; Disasters; Geographic information systems; Information systems; Risk management; Coordination mechanisms; Crisis response; Emergency management; Information infrastructures; Social media; Emergency services
Abstract While great progress is made in terms of development and implementation on new ICT services for supporting crisis response coordination, the challenge remains on how to integrate these services within the ICT infrastructure in daily use by emergency responders. We report from an ongoing analysis of existing crisis response infrastructure in Norwegian municipalities, presenting an overview of current practice and related challenges. We argue for an information infrastructure perspective on the integration challenges, focusing on how new services based on geographic information systems and social media should be based on existing systems in use.
Address Department of Information Systems, University of Agder, Norway
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 771
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Author (down) Tom Duffy; Chris Baber; Neville Stanton
Title Measuring collaborative sensemaking Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 561-565
Keywords Hardware; Social networking (online); Collaborative sensemaking; Consensus; Hierarchical control structure; Information diffusion; Intelligence analysis; International studies; Quantitative method; Shared understanding; Information systems
Abstract Problems of collaborative sensemaking are evident in major incident response where sharing salient information is key to the shared understanding of the situation. In this paper we propose that differences in sensemaking performance can be captured through quantitative methods derived from consideration of network structure and information diffusion as the group collaborates to achieve consensus in a problem-solving task. We present analysis from a large international study in which groups of people collaborate to solve an intelligence analysis problem. Our initial analysis suggests that 'edge' groups are able to collaborate more efficiently and perform better than those which have a hierarchical control structure.
Address University of Birmingham, United Kingdom; University of Southampton, United Kingdom
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Innovations in Research Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 460
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Author (down) Tina Comes; Valentin Bertsch; Simon French
Title Designing dynamic stress tests for improved critical infrastructure resilience Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 307-311
Keywords Critical infrastructures; Decision making; Economic and social effects; Embedded systems; Information systems; Robustness (control systems); Mcda; Participatory approach; Resilience; Stress test; Vulnerability; Public works
Abstract This paper outlines an approach to support decision-makers in designing resilient critical infrastructure (CI) networks. As CIs have become increasingly interdependent disruptions can have far-reaching impacts. We focus on the vulnerability of CIs and the socio-economic systems, in which they are embedded, independent from any initial risk event. To determine which disruptions are the most severe and must be avoided, quantitative and qualitative assessments of a disruption's consequences and the perspectives of multiple stakeholders need to be integrated. To this end, we combine the results of consequence models and expert assessments into stress test scenarios, which are evaluated using multi-criteria decision analysis techniques. This approach enables dynamic adaption of the stress tests in the face of a fast changing environment and to take account of better information about interdependencies or changing preferences. This approach helps make trade-offs between costs for resilient CIs and potential losses of disruptions clearly apparent.
Address University of Agder, Norway; Karlsruhe Institute of Technology, Germany; University of Warwick, United Kingdom
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Decision Support Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 405
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Author (down) Tina Comes; Frank Schätter; Frank Schultmann
Title Building robust supply networks for effective and efficient disaster response Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 230-240
Keywords Decision support systems; Disaster prevention; Disasters; Distribution of goods; Efficiency; Information systems; Optimization; Decision supports; Effectiveness; Humanitarian relief; Multi-criteria decision analysis; Optimisations; Supply networks; Emergency services
Abstract The effective and efficient distribution of relief goods is a key challenge in disaster management. Typically, adhoc supply networks (SNs) need to be built, in which various actors with different interests collaborate. Although information is sparse and highly uncertain, time for SN design is short, and important strategic decisions (e.g., location of facilities), whose revision requires investing substantial time, effort and resources, must be made promptly. This paper presents an iterative approach for the design of robust SNs that combines (i) an optimisation model to identify promising alternatives to be analysed in detail, (ii) a scenario-based approach to analyse the weaknesses of these alternatives and generate alternative solutions for comparison and benchmarking, and (iii) a decision support module for detailed comparisons and consensus building. By following the iterative approach, successively robust SNs are created to enable effective and efficient disaster response. We illustrate our approach by an example from the Haiti 2010 earthquake.
Address Institute for Industrial Production, KIT, Germany
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Decision Support Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 404
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Author (down) Timothy Clark; Rich Curran
Title Geospatial site suitability modeling for US department of defense humanitarian assistance projects Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 463-467
Keywords Analytic hierarchy process; Decision support systems; Disaster prevention; Disaster mitigation; Disaster preparedness; Geo-spatial analysis; Multicriteria decision; Suitability analysis; Information systems
Abstract The purpose of this paper is to outline the requirement for data-driven methods for determining optimal geographic locations of United States Department of Defense (DOD) Humanitarian Assistance (HA) resources, including disaster mitigation and preparedness projects. HA project managers and tactical implementers charged with cost-efficient deployment of HA resources are challenged to produce measurable effects, in addition to contributing to broader Joint and Interagency-informed security assistance strategies. To address these issues, our ongoing research advocates geospatial multi-criteria site suitability decision support capabilities that leverage 1) existing geospatial resource location-allocation methodology as applied in government, retail, and commercial sectors; 2) user-generated criteria and objective preferences applied in widely-used decision frameworks; 3) assessments of the feasibility of obtaining data at a geographic scale where DOD tactical/operational level users can benefit from the model outputs; and 4) social science theory related to the HA domain criteria that form the foundation of potential decision models.
Address Army Geospatial Center, US Army Corps of Engineers, United States; Engineer Research and Development Center, US Army Corps of Engineers, United States
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Emergency Management Information Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 401
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Author (down) Tim J. Grant; F.L.E. Geugies; Peter A. Jongejan
Title Social media in command & control: A proof-of principle experiment Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 52-61
Keywords Food supply; Information systems; Societies and institutions; Coalition; Crisis management; Laboratory experiments; Network-enabled capabilities; Self synchronization; Experiments
Abstract The literature on the organizational use of social media in crisis response and management is largely concerned with communication between organizations and the general public (“citizens”). By contrast, there are few papers on the use of social media within organizations for operational purposes. One essential operational capability in such organizations is Command & Control (C2) or its equivalent. Our research focuses on the use of social media in C2 for crisis management at the operational and tactical levels. To enable the use of social media in C2, Jongejan and Grant (2012) extended Reuter, Marx and Pipek's (2011) theoretical framework. In the research reported in this paper, the extended framework was tested by performing a proof-of-principle experiment for a famine relief scenario with human subjects in the laboratory. The results show that more extensive concept demonstrations and field experimentation are justified.
Address Retired but Active Researchers (R-BAR), United Kingdom; Ministry of Defence (NL), Netherlands; Netherlands Defence Academy, Netherlands
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 549
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Author (down) Tilo Mentler; Michael Herczeg
Title Applying ISO 9241-110 dialogue principles to tablet applications in emergency medical services Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 502-506
Keywords Ergonomics; Information systems; Mobile devices; User interfaces; Dialogue principles; Emergency medical services; Iso 9241-110; Mass casualty incidents; Usability; User interface designs; Emergency services
Abstract In the safety- And time-critical context of pre-hospital medical care, usability is a major challenge that needs to be addressed, because interaction problems or errors may have serious consequences for patients as well as employees of Emergency Medical Services (EMS). In this regard, a user-centered human-computer interface is a crucial factor for efficient usage as well as user acceptance. Well-established design principles can serve as directives throughout the analysis, design, implementation, and evaluation of applications. For standard PCbased applications the ISO standard 9241-110 serves as a practical guide since many years. However, new types of devices, especially mobile systems impose new challenges and ways of interpreting usability standards and guidelines. In this paper, we apply the ISO-Standard 9241-110 dialogue principles to mobile applications in EMS, considering the challenges of designing a system suitable for supporting users in both regular day-to-day services as well as rare Mass Casualty Incidents (MCIs).
Address Institute for Multimedia and Interactive Systems, University of Luebeck, Germany
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Emergency Management Information Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 766
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Author (down) Thomas Münzberg; Ulrich Berbner; Tina Comes; Hanno Friedrich; Wendelin Groß; Hans-Christian Pfohl; Frank Schultmann
Title Decision support for critical infrastructure disruptions: An integrated approach to secure food supply Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 312-316
Keywords Decision support systems; Disaster prevention; Disasters; Information systems; Risk management; Supply chains; Decision supports; Disaster management; Expert assessment; Integrated approach; Multi-criteria decision analysis; Multicriteria decision support; Supply chain risk management; Supply disruption; Food supply
Abstract Supplies of food and water are essential in disaster management, particularly in the very early chaotic phases when demand and available resources are highly uncertain, information systems are disrupted, and communication between communities, food suppliers, retail and emergency authorities is difficult. As many actors and organisations are involved in ever more complex food supply chains, cooperation and collaboration are vital for efficient and effective disaster management. To support decision-makers facing these problems, this paper introduces a scenario-based approach that integrates simulation of disruptions in food supply chains, and qualitative expert assessment to develop consistent scenarios that show the consequences of different strategies. To choose the best individual measures for all relevant actors and to compare it with the best overall strategy approaches from multi-criteria decision analysis are used.
Address Institute for Nuclear and Energy Technologies, Germany; Supply Chain and Network Management, TU Darmstadt, Germany; Institute for Industrial Production, Germany; Department of Commercial Transport, Institute of Traffic and Transport, Germany; 4flow AG, Germany
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Decision Support Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 797
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Author (down) Thomas Münzberg; Tim Müller; Stella Möhrle; Tina Comes; Frank Schultmann
Title An integrated multi-criteria approach on vulnerability analysis in the context of load reduction Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 251-260
Keywords Decision support systems; Disaster prevention; Information systems; Disaster management; Economy and society; Interdependent infrastructures; Load reduction; Multi-criteria approach; Multi-criteria decision analysis; Vulnerability analysis; Vulnerability assessments; Outages
Abstract Load reduction is an emergency measure to stabilize an electrical grid by decoupling some supply areas to balance the demand and supply of electricity in power grids. In the decoupled areas, power outages may cause important consequences, which may propagate further via the network of interdependent infrastructures. Therefore, support is needed to choose the regions to be decoupled. This paper describes an approach to analyze the risk triggered by load reduction that can be used for disaster management and load reduction scheme optimization. The core of our work is the vulnerability assessment that takes into account the consequences of load reduction on economy and society. The approach facilitates participatory decision support by making the vulnerability of regions especially in urban transparent.
Address Karlsruhe Institute of Technology, Germany
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Decision Support Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 796
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Author (down) Thomas Bernard; Mathias Braun; Olivier Piller; Denis Gilbert; Jochen Deuerlein; Andreas Korth; Reik Nitsche; Marie Maurel; Anne-Claire Sandraz; Fereshte Sedehizade; Jean-Marc Weber; Caty Werey
Title SMaRT-OnlineWDN: Online security management and reliability toolkit for water distribution networks Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 171-176
Keywords Computer simulation; Contamination; Decision support systems; Industrial management; Information systems; Runoff; Water quality; Water supply; Abnormal conditions; Online simulation; Operation and control; Sensor measurements; Source identification; Transport modeling; Water distribution networks; Water supply networks; Water distribution systems
Abstract Water distribution Networks (WDNs) are critical infrastructures that are exposed to deliberate or accidental contamination. Until now, no monitoring system is capable of protecting a WDN in real time. In the immediate future water service utilities that are installing water quantity and quality sensors in their networks will be producing a continuous and huge data stream for treating. The main objective of the project SMaRT-OnlineWDN is the development of an online security management toolkit for water distribution networks that is based on sensor measurements of water quality as well as water quantity and online simulation. Its field of application ranges from detection of deliberate contamination, including source identification and decision support for effective countermeasures, to improved operation and control of a WDN under normal and abnormal conditions.
Address Fraunhofer Institute IOSB, Germany; IRSTEA, France; 3S Consult GmbH, Germany; DVGW-Technologiezentrum Wasser, Germany; Veolia Environnement, France; Veolia Eau d'Ile de France, France; Berliner Wasserbetriebe, Germany; Communauté Urbaine de Strasbourg, Germany; Engees, France
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Critical Infrastructures Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 313
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Author (down) Tao Bo; Bartel A. Van De Walle
Title Meeting the sphere standards: An analysis of earthquake response in China Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 517-525
Keywords Disaster prevention; Disasters; Information systems; Management information systems; Spheres; 2008 wenchuan earthquakes; China; Disaster management; Earthquake response; International federation; Non-government organizations; Practical experience; Severe earthquakes; Earthquakes
Abstract As a country which frequently suffers from natural disasters, especially earthquakes, China has implemented its own disaster management system to respond to them. The Chinese government gained practical experiences on how to respond to severe earthquakes after the 2008 Wenchuan Earthquake and 2010 Yushu Earthquake. Although China has done a lot to improve its response operations, challenges remain. This paper analyses what these challenges are by using the Sphere Standard as a benchmark to measure the Chinese response operations. The Sphere project was launched in 1997 by Non-Government Organizations (NGOs), the International Federation of Red Cross and Red Crescent Societies. It framed a Humanitarian Charter and established the Minimum Standards for response which emphasize meeting the urgent survival needs of people in the affected regions, while asserting their basic human right to a life with dignity. Based on this analysis, suggestions are provided to improve China's earthquake response operations.
Address Earthquake Administration of Beijing Municipality, China; Tilburg University, Netherlands
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Humanitarian Challenges Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 331
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Author (down) T. Comes; F. Fiedrich; S. Fortier; J. Geldermann; T. Müller
Title ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages
Keywords
Abstract The proceedings contain 137 papers. The topics discussed include: power outage communications: survey of needs, infrastructures and concepts; case study on risk analysis for critical systems with reliability block diagrams; the effect of age on technology acceptance among field police officers; crisis clever, a system for supporting crisis managers; dealing with information overload when using social media for emergency management: emerging solutions; 'do-it-yourself justice': considerations of social media use in a crisis situation: the case of the 2011 Vancouver riots; locating emergency responders using mobile wireless sensor networks; near real-time forensic disaster analysis; combining real and virtual volunteers through social media; emergency management: identifying problem domains in communication; and a cross impact scenario model of organizational behavior in emergencies.
Address
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 54
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Author (down) Svend-Anjes Pahl; Thomas Thiel-Clemen
Title KIS – A crisis team information system Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 632-637
Keywords Information systems; Knowledge management; Management information systems; Crisis management systems; Crisis team; Disaster assistance; Manage information; On demands; Ontology-based; Human resource management
Abstract Widespread crises require the deployment of a crisis team, to coordinate the disaster assistance. Because of their low frequency of occurrence and the extensive assignment of volunteers, often only less practical knowledge in managing widespread crises are available on demand. If such a crisis occurs, the gained knowledge must be quickly shared within the team. Current crisis management systems are designed to manage big amounts of situation facts, crisis teams based their work on. But very often these systems are not able to manage information about the linkage of these facts causing the problems. KIS is the first prototype of a crisis team information system, able to combine an ontology based data model for situation representation with the ability to forecast causal chained and spatially related problems derived on situation facts. KIS is able to store and manage this knowledge so that it can easily be shared with others.
Address Hamburg University of Applied Sciences, Germany
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Intelligent Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 828
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Author (down) Sven Schaust; Maximilian Walther; Michael Kaisser
Title Avalanche: Prepare, manage, and understand crisis situations using social media analytics Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 852-857
Keywords Hardware; Crisis management; Event detection; Natural hazard; Social media analytics; Twitter; Information systems
Abstract The recent rise of Social Media services has created huge streams of information which can be very valuable in a variety of scenarios. One specific scenario that has received interest is how Social Media analytics can be beneficial in crisis situations. In this paper, we describe our vision for a Social Media-ready command and control center. As motivation for our work, we present a short analysis of tweets issued in NYC during Hurricane Sandy in late October 2012 and we give an overview of the architecture of our event detection subsystem.
Address AGT Group (R and D) GmbH, Germany
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 919
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Author (down) Sung Pil Moon; Yikun Liu; Steven O. Entezari; Afarin Pirzadeh; Andrew Pappas; Mark Pfaff
Title Top health trends: An information visualization tool for awareness of local health trends Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 177-187
Keywords Automation; Decision support systems; Information analysis; Public health; Social networking (online); Automated process; Decision aids; Health trends; Information visualization; Intelligent information; Natural disasters; Situation awareness; Visualization technique; Information systems
Abstract We developed an intelligent information visualization tool to enable public health officials to detect healthrelated trends in any geographic area of interest, based on Twitter data. Monitoring emergent events such as natural disasters, disease outbreaks, and terrorism is vital for protecting public health. Our goal is to support situation awareness (SA) for personnel responsible for early detection and response to public health threats. To achieve this goal, our application identifies the most frequently tweeted illnesses in a ranked chart and map for a selected geographic area. Automated processes mine and filter health-related tweets, visualize changes in rankings over time, and present other keywords frequently associated with each illness. User-centered visualization techniques of monitoring, inspecting, exploring, comparing and forecasting supports all the three stages of SA. An evaluation conducted with experts in health-related domains provided significant insights about awareness of localized health trends and their practical use in their daily work.
Address Indiana University, IN, United States; MESH Coalition, IN, United States
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Critical Infrastructures Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 783
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Author (down) Steven Curnin; Christine Owen
Title A typology to facilitate multi-agency coordination Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 115-119
Keywords Civil defense; Disasters; Information systems; Boundary spanning; Diagnostic tools; Emergency management; Information and communication systems; Inter-organizational; Multi agencies; Organizational boundaries; Situation awareness; Risk management
Abstract Multi-agency coordination in emergency management presents many challenges. Agencies that normally operate independently have to assemble into a unified supra organization to achieve a common goal. To achieve successful multi-agency coordination organizations need to span organizational boundaries and provide linkages with multiple agencies. This requires interorganizational compatibility of information and communication systems. Necessary for this success are the stakeholders responsible for facilitating these organizational boundary spanning activities. This paper proposes that the preliminary research findings can create a typology of dimensions crucial to facilitating multi-agency emergency management coordination. It is envisaged that the typology will culminate into a diagnostic tool that will enable stakeholders to examine the breakdowns and successes of multi-agency emergency management coordination.
Address University of Tasmania, Australia
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 419
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Author (down) Stephen C. Fortier
Title Developing an incident response process model for chemical facilities Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 941-950
Keywords Chemical industry; Emergency services; Hazards; Human resource management; Information systems; Information technology; Requirements engineering; Risk management; Business process modelling; Chemical facility; Emergency management; Emergency response; Hazardous substances; Incident response; Chemical plants
Abstract This research project investigated the incident response mechanism used by the chemical industry for handling extremely hazardous chemicals. The mechanism was described as the policies, procedures, practices, tools, and methods used to conduct incident response. The results from the study determined what technologies, specifically software and information systems, could be utilized to improve the chemical facility incident response mechanism. The chemical industry is responsible for process safety management at all of its facilities, especially those that have off-site consequences in the event of an unplanned release. The processes and procedures of local, regional and national emergency responders have been studied thoroughly. An area of research that is lacking is the study of incident response policies and procedures within the boundaries of a chemical site. Results of the analysis determined that the chemical industry, in general, does not take advantage of available information technology when responding to unplanned releases.
Address George Washington University, United States
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Open Track Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 502
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Author (down) Stella Moehrle
Title Modeling of countermeasures for large-scale disasters using high-level petri nets Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 284-289
Keywords Artificial intelligence; Decision support systems; Disaster prevention; Information systems; Petri nets; Automatic processing; Disaster management; Generic approach; Generic decisions; High-level Petri nets; Large-scale disasters; Disasters
Abstract In order to support decision-making in large-scale disasters, IT-based decision support systems provide appropriate countermeasures to respond to the event. For the implementation of measures, logical and temporal dependencies have to be considered. Furthermore, factors influencing the choice of measures should be taken into account. This paper presents a generic approach to modeling sequences of countermeasures using Highlevel Petri Nets including information about the influencing factors and endangered objects. Moreover, an approach to combining several nets is proposed, which establish new sequences for recommendation. The research is part of the development of a generic decision support system for large-scale disasters. Consequently, the focus is on modeling in a generic manner and on automatic processing.
Address Institute for Nuclear and Energy Technologies, Germany
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Decision Support Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 777
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