Records |
Author |
Aslak Wegner Eide; Ida Maria Haugstveit; Ragnhild Halvorsrud; María Borén |
Title |
Inter-organizational collaboration structures during emergency response: A case study |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
94-104 |
Keywords |
Communication; Complex networks; Information systems; Networks (circuits); Risk management; Chemical incidents; Emergency management; Emergency response; Interorganizational collaboration; Emergency services |
Abstract |
This paper examines the problem of achieving efficient inter-organizational collaboration during emergency response. The authors interviewed 11 representatives from Norwegian emergency agencies and supporting organizations about a hypothetical scenario involving a large-scale chemical incident. The interviews resulted in the identification and categorization of more than 45 actors that would be involved in the response effort, clarification of the individual capabilities and knowledge those actors would possess, and descriptions of how they would interact and communicate with each other. The results illustrate the complexity and necessity of achieving inter-organizational collaboration by showing how capabilities and knowledge are distributed and communicated across different actors, and suggest that such communications are mainly verbal. Based on this, the paper discusses challenges and opportunities for improving inter-organizational collaboration in the future. |
Address |
SINTEF ICT, Norway |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
470 |
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Author |
Brugghemans Bert; Milis Koen; Van de Walle Bartel |
Title |
Impact of the distribution and enrichment of information on the management and coordination of a human-made fast-burning crisis |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
89-93 |
Keywords |
Information systems; Managers; Belgium; Crisis management; Crisis situations; Making decision; Situation awareness; Decision making |
Abstract |
Post hoc evaluations made of crisis situations and exercises often point at communication as an important reason for the failure of the management and coordination of the crisis. Crisis managers have to deal with the problem that they (and all other actors in the field) don't have the right information to coordinate the efforts and solve the crisis situation. This paper examines the relation between the information available – more specifically the richness of the information and the distribution of the information – And the management and coordination of a typical man-made fast-burning crisis. The literature on decision making and situation awareness is reviewed and an experiment is conducted with 40 crisis managers in Belgium to assess the impact of the information. Initial results indicate a relationship between the ways a crisis team receives information and the achieved level of situation awareness, the difficulty of making decisions and the perceived complexity of the crisis. |
Address |
Antwerp Fire Service, Belgium; Campus Vesta, Belgium; Tilburg University, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
316 |
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Author |
Torbjørg Meum; Bjørn Erik Munkvold |
Title |
Information infrastructure for crisis response coordination: A study of local emergency management in norwegian municipalities |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
84-88 |
Keywords |
Civil defense; Disasters; Geographic information systems; Information systems; Risk management; Coordination mechanisms; Crisis response; Emergency management; Information infrastructures; Social media; Emergency services |
Abstract |
While great progress is made in terms of development and implementation on new ICT services for supporting crisis response coordination, the challenge remains on how to integrate these services within the ICT infrastructure in daily use by emergency responders. We report from an ongoing analysis of existing crisis response infrastructure in Norwegian municipalities, presenting an overview of current practice and related challenges. We argue for an information infrastructure perspective on the integration challenges, focusing on how new services based on geographic information systems and social media should be based on existing systems in use. |
Address |
Department of Information Systems, University of Agder, Norway |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
771 |
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Author |
Stefan Sackmann; Marlen Hofmann; Hans Betke |
Title |
Towards the Integration of Place-related Information in Disaster Response Processes |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
78-83 |
Keywords |
Disasters; Emergency services; Enterprise resource management; Information systems; Management information systems; Work simplification; Business process management; Disaster response; Model-based analysis; Place-related dependencies; Process modeling language; Spatial informations; Successful management; Workflow management systems; Information management |
Abstract |
Processes in disaster response management (DRM) and business processes are similar due to their general structure and goals. This encourages us to analyze the suitability of business process management tools and methods in the domain of DRM. One main challenge is the coverage of disaster specific aspects by existing process modeling languages. Since interdependencies between time, activities, and place are critical for process planning, we discuss the necessity for model extension. A special focus lies on the integration of place-related information as well as interdependencies resulting from stationary and mobile activities and resources. The integration of such place-related information is discussed as pre-condition for effective and efficient planning of disaster response processes and their successful management by disaster response workflow management systems. |
Address |
Department of Information Science and Management, Martin Luther University, Germany |
Corporate Author |
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Thesis |
|
Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
904 |
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Author |
Ali Benssam; Nadia Nouali-Taboudjemat; Omar Nouali |
Title |
Towards an It-based platform for disaster risks management in Algeria |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
72-77 |
Keywords |
Decision support systems; Disaster prevention; Information analysis; Information systems; Public risks; Collaboration; Collaborative framework; Decision supports; Disaster management; Disaster situations; Information sharing; Public awareness; Risk prevention; Disasters |
Abstract |
Disaster management and risk prevention in Algeria have undergone many changes in the recent years. Important efforts have been provided on the legal and organizational sides to set the right conditions for an integrated and collaborative framework for disaster management in the country. The aim is to address the lack of information sharing, coordination and collaboration among the involved organizations. However, although the enhancement of the organizational arrangements, several problems persist mainly related to the implementation of these measures. To address this issue, in this paper, we propose an IT based platform in the field of risks prevention and disaster management (DM). This platform provides decision support, enables information sharing, helps to enhance public awareness regarding risks and disasters, supports communication and dissemination of information and alerts in disaster situations and facilitates the implementation of regulation related to disaster management. |
Address |
High School of Computer Science ESI, Algiers, Algeria; Research Center of Scientific and Technical Information CERIST, Algiers, Algeria |
Corporate Author |
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Thesis |
|
Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
306 |
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Author |
Daniel Link; Bernd Hellingrath; Tom De Groeve |
Title |
Twitter integration and content moderation in GDACSmobile |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
67-71 |
Keywords |
Disaster prevention; Disasters; Mobile devices; Social networking (online); Content moderation; Coordination; Gdacs; GDACSmobile; Needs Assessment; Social media; Twitter; Information management |
Abstract |
Recent years have shown that mobile devices and Twitter can play a significant role in providing real-time data from disaster-affected areas to disaster managers. Against this background we present a workflow for Twitter integration into a disaster management information system, and a concept for content moderation that can increase the quality of disseminated information. |
Address |
Dept. of Information Systems and Logistics, European Research Center for Information Systems (ERCIS), University of Münster, Germany; Joint Research Centre of European Commission, Italy |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
709 |
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Author |
Vitaveska Lanfranchi; Suvodeep Mazumdar; Fabio Ciravegna |
Title |
Evaluating the real usability of a C2 system – Short and controlled vs long and real |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
62-66 |
Keywords |
Command and control systems; Information systems; Critical systems; Emergency response; Long-term usability; Realistic evaluations; Short-term simulation; Usability evaluation; Usability measurements; User experience; Usability engineering |
Abstract |
Command and Control systems (C2) need to be highly usable to efficiently support communication during crisis situations. Short-term usability evaluations are typically carried out because of the cost and time advantage. However, even the most realistic evaluations (simulations) do not reflect the real issues encountered “in the wild”, such as the operators' stress or the multiple foci of attention. In this paper we carry out an experiment to measure the changes in usability of a C2 system between a short-term simulation and a long-term “in the wild” evaluation. We demonstrate that short-term usability measurements can differ significantly from long-term “in the wild” ones. Our results indicate that a different approach to usability assessment is needed when dealing with critical systems, that takes into account the temporal horizon and assesses the system in real-life conditions. |
Address |
OAK Group, University of Sheffield, United Kingdom |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
679 |
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Author |
Tim J. Grant; F.L.E. Geugies; Peter A. Jongejan |
Title |
Social media in command & control: A proof-of principle experiment |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
52-61 |
Keywords |
Food supply; Information systems; Societies and institutions; Coalition; Crisis management; Laboratory experiments; Network-enabled capabilities; Self synchronization; Experiments |
Abstract |
The literature on the organizational use of social media in crisis response and management is largely concerned with communication between organizations and the general public (“citizens”). By contrast, there are few papers on the use of social media within organizations for operational purposes. One essential operational capability in such organizations is Command & Control (C2) or its equivalent. Our research focuses on the use of social media in C2 for crisis management at the operational and tactical levels. To enable the use of social media in C2, Jongejan and Grant (2012) extended Reuter, Marx and Pipek's (2011) theoretical framework. In the research reported in this paper, the extended framework was tested by performing a proof-of-principle experiment for a famine relief scenario with human subjects in the laboratory. The results show that more extensive concept demonstrations and field experimentation are justified. |
Address |
Retired but Active Researchers (R-BAR), United Kingdom; Ministry of Defence (NL), Netherlands; Netherlands Defence Academy, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
549 |
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Author |
Jaana Kuula; Pauli Kettunen; Vili Auvinen; Santtu Viitanen; Olli Kauppinen; Tuomo Korhonen |
Title |
Smartphones as an alerting, command and control system for the preparedness groups and civilians: Results of preliminary tests with the finnish police |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
42-51 |
Keywords |
Command and control systems; Information systems; Law enforcement; Alerting systems; Command and control; Finnish; Police officers; Post evaluations; Special forces; Voice alarms; Smartphones |
Abstract |
Traditional mobile phones have been used for alerting purposes by utilizing their SMS and cell broadcasting features. They do however not suit for demanding alerting and command purposes, for the observation of special forces, rescue officers and civilians, or for the post-evaluation of the operation. Current 3G and 4G/LTE smartphones can do all this, but the empirical evidence is missing. This article reports of the preliminary tests which the University of Jyväskylä has made with the Finnish Police for alerting civilians and for commanding two special groups of the police with smartphones. Smartphones were also used for observing police officers' position and status and for post-evaluating action during and after the operation. The study supports using smartphones for alerting, command and control purposes. Because of external distractions alerts are noticed better at night than in the daytime. In active hours personal alerts should be given not only by a voice alarm but by stimulating 2-3 senses at the same time. Noticing of smartphone alerts might be improved also by using some additional reception device with the handset. |
Address |
University of Jyväskylä, Finland; Central Finland Police Dept., Finland |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
666 |
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Author |
Ana C. Calderon; Joanne Hinds; Peter Johnson |
Title |
Leading cats: How to effectively command collectives |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
32-41 |
Keywords |
Command and control systems; Collectives; Command and control; Command by intent; Disaster response; Multiple agencies; Information systems |
Abstract |
The purpose of this work is to enhance the understanding of command and control in collectives, paying particular attention to coalition situations when multiple, typically autonomous agencies are expected to work together harmoniously. There are two different approaches to dealing with commands, one approach focuses on individual command components and the other studies the interplay between different commands. This paper is a first attempt at bringing these two views together, with the aim of understanding what is needed for human autonomous systems to work as collectives through command and control systems that achieve their full capability through “command by intent”, while also encouraging and encompassing new agile behaviour both at the individual and organizational level. We have identified key aspects of commands in collectives (both from existing literature and from our own work) and demonstrate our findings in case studies taken from hurricane Katrina, 1995 Oklahoma city bombings, the 2001 attack on the Pentagon, as well as some incidents of lower complexity, such as an oil spillage on a motorway. |
Address |
University of Bath, United Kingdom |
Corporate Author |
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Thesis |
|
Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
362 |
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Author |
Bartel A. Van De Walle |
Title |
Conference welcome on behalf of the ISCRAM board |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
4 |
Keywords |
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Abstract |
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Address |
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Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
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Track |
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Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
|
Call Number |
|
Serial |
225 |
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Author |
Jürgen Beyerer; Thomas Usländer |
Title |
ISCRAM2013 conference proceedings – Editorial |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
3 |
Keywords |
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Abstract |
|
Address |
Fraunhofer IOSB, Germany |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Proceeding |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
318 |
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Author |
T. Comes; F. Fiedrich; S. Fortier; J. Geldermann; T. Müller |
Title |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Type |
Conference Volume |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
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Abstract |
The proceedings contain 137 papers. The topics discussed include: power outage communications: survey of needs, infrastructures and concepts; case study on risk analysis for critical systems with reliability block diagrams; the effect of age on technology acceptance among field police officers; crisis clever, a system for supporting crisis managers; dealing with information overload when using social media for emergency management: emerging solutions; 'do-it-yourself justice': considerations of social media use in a crisis situation: the case of the 2011 Vancouver riots; locating emergency responders using mobile wireless sensor networks; near real-time forensic disaster analysis; combining real and virtual volunteers through social media; emergency management: identifying problem domains in communication; and a cross impact scenario model of organizational behavior in emergencies. |
Address |
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Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
|
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Proceeding |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
54 |
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