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Author Online Media as a Means to Affect Public Trust in Emergency Responders pdf  isbn
openurl 
  Title Amanda Lee Hughes; Apoorva Chauhan Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords computer-mediated communication; crisis informatics; emergency response; social media; trust  
  Abstract This exploratory study examines how fire and police departments used online media during the 2012 Hurricane Sandy and how these media can be used to affect trust with members of the public during such an event. Using trust theory, we describe how online communications provide a means for emergency responders to appear trustworthy through online acts of ability, integrity, and benevolence. We conclude with implications and recommendations for emergency response practice and a trajectory of future work.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1226  
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Author Adam Flizikowski, Marcin Przybyszewski; Anna Stachowicz; Tomasz Olejniczak; Rafael Renk pdf  isbn
openurl 
  Title Text Analysis Tool TWeet lOcator ? TAT2 Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords AIDA; Crisis Management; iSAR+; location of Twitter messages; social media  
  Abstract Information about location and geographical coordinates in particular, may be very important during a crisis event, especially for search and rescue operations ? but currently geo-tagged tweets are extremely rare. Improved capabilities of capturing additional location from Twitter (up to 4 times improvement) are crucial for response efforts given a vast amount of messages exchanged during a crisis event. That is why authors have designed a tool (Text Analysis TWeet lOcator ? TAT2) that relies on existing open source text analysis tools with additional services to provide additional hints about people location. Validation process, complementing experimentation and test results, included involvement of end-users (i.e. Public Protection and Disaster Relief services and citizens during a realistic crisis exercise showcase. In addition, the integration of TAT2 with external tools has also been validated.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1227  
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Author Thomas Ludwig; Christian Reuter; Ralf Heukäufer; Volkmar Pipek pdf  isbn
openurl 
  Title CoTable: Collaborative Social Media Analysis with Multi-Touch Tables Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Collaboration; CSCW; multi-touch tables; social media  
  Abstract To be able to take efficient measures in crisis management, it is essential for emergency services to get as much details about an actual situation on-site as possible. Currently content from social media plays an important role since those platforms are used to spread crisis-relevant data within the population. Our contribution presents a concept which supports the situation assessment practices of emergency services by collaboratively evaluating and by analyzing citizen-generated content from social media using a multi-touch table. The concept was implemented based on a Microsoft PixelSense and evaluated with 14 participants. The results reveal the impact of subjectivity of the participants, their positioning around the table as well as the uniqueness of social media posts on the collaborative situation assessment with multi-touch tables.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1228  
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Author Irina Temnikova; Carlos Castillo; Sarah Vieweg pdf  isbn
openurl 
  Title EMTerms 1.0: A Terminological Resource for Crisis Tweets Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords crises; Terminological resource; Twitter  
  Abstract We present the first release of EMTerms (Emergency Management Terms), the largest crisis-related terminological resource to date, containing over 7,000 terms used in Twitter to describe various crises. This resource can be used by practitioners to search for relevant messages in Twitter during crises, and by computer scientists to develop new automatic methods for crises in Twitter.

The terms have been collected from a seed set of terms manually annotated by a linguist and an emergency manager from tweets broadcast during 4 crisis events. A Conditional Random Fields (CRF) method was then applied to tweets from 35 crisis events, in order to expand the set of terms while overcoming the difficulty of getting more emergency managers? annotations.

The terms are classified into 23 information-specific categories, by using a combination of expert annotations and crowdsourcing. This article presents the detailed terminology extraction methodology, as well as final results.
 
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1229  
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Author Raquel Gimenez; Leire Labaka; Jose Mari Sarriegi; Josune Hernantes pdf  isbn
openurl 
  Title Development of a Virtual Community of Practice on Natural Disasters Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Crisis Management; knowledge sharing; lessons learned; natural disasters; Virtual Communities of Practice (VCoPs)  
  Abstract This research identifies from literature principles of successful Virtual Communities of Practice (VCoPs) and explains how they have been fulfilled in the development of a VCoP that aims at contributing to knowledge sharing on natural disasters. The developed VCoP involves 70 experts in dealing with natural disasters from different hierarchical levels, organizations and nationalities of Europe. The VCoP has been developed within a European project from the 7th framework program. During the project three workshops were arranged for the members of the VCoP to know each other and to develop a living document. The living document is a web based tool used by the VCoP to share documents and insights, and it helps VCoP members networking. This paper provides direction for developing a VCoP to exchange lessons learned reports among crisis managers and first responders, and it identifies barriers that hinder the use of the living document.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1230  
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Author Holger Fritze; Christian Kray pdf  isbn
openurl 
  Title Community and Governmental Responses to an Urban Flash Flood Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords community response; Facebook; information flow; social media; Twitter; urban flash flood  
  Abstract In summer of 2014 the city of Münster experienced an urban flash flood not seen before with such intensity in Germany. This paper investigates the subsequent governmental and ad-hoc community response actions with a focus on the chronologies of Facebook and Twitter usage. Interviews identified drawbacks of coordinating volunteers in social media ecosystems. Possible solutions to overcome issues related to the interaction of community and official relief activities are identified.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1231  
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Author Francesca Comunello; Simone Mulargia; Piero Polidoro; Emanuele Casarotti; Valentino Lauciani pdf  isbn
openurl 
  Title No Misunderstandings During Earthquakes: Elaborating and Testing a Standardized Tweet Structure for Automatic Earthquake Detection Information Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Automatic detection; earthquakes; tweet comprehension; tweet syntax; Twitter  
  Abstract Social media have proven to be useful resources for spreading verified information during natural disasters. Nevertheless, little attention has hitherto been devoted to the peculiarities of constructing effective tweets (and tweet formats), or to common users? comprehension of tweets conveying scientific information. In this paper, social scientists and seismologists collaborated in order to elaborate and test a standardized tweet structure to be used during earthquakes, expanding on the results of a quali-quantitative research project. The tweet format is specifically designed to launch an innovative information service by Istituto Nazionale di Geofisica e Vulcanologia (INGV): tweeting the automatic detection of earthquakes with a magnitude greater than 3. This paper illustrates the steps of the research process that led to elaborating a tweet format that will be used in the next few months by the official Twitter account @INGVterremoti.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1232  
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Author Apoorva Chauhan; Amanda Lee Hughes pdf  isbn
openurl 
  Title Facebook and Twitter Adoption by Hurricane Sandy-affected Police and Fire Departments Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords crisis informatics; Disaster; Emergency; social media  
  Abstract We report initial findings around the Facebook and Twitter adoption trends of 840 fire and police departments affected by Hurricane Sandy. The data show that adoption increased during the time period directly surrounding Hurricane Sandy. Despite this increase, the creation of new online accounts since that time has been declining and overall adoption rates seem to be stabilizing. Lastly, the data report Facebook to be significantly more popular than Twitter as a form of online communication for these fire and police departments.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1233  
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Author Hongmin Li; Nicolais Guevara; Nic Herndon; Doina Caragea; Kishore Neppalli; Cornelia Caragea; Anna Squicciarini; Andrea H. Tapia pdf  isbn
openurl 
  Title Twitter Mining for Disaster Response: A Domain Adaptation Approach Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Disaster Response; domain adaptation; tweet classification  
  Abstract Microblogging data such as Twitter data contains valuable information that has the potential to help improve the speed, quality, and efficiency of disaster response. Machine learning can help with this by prioritizing the tweets with respect to various classification criteria. However, supervised learning algorithms require labeled data to learn accurate classifiers. Unfortunately, for a new disaster, labeled tweets are not easily available, while they are usually available for previous disasters. Furthermore, unlabeled tweets from the current disaster are accumulating fast. We study the usefulness of labeled data from a prior source disaster, together with unlabeled data from the current target disaster to learn domain adaptation classifiers for the target. Experimental results suggest that, for some tasks, source data itself can be useful for classifying target data. However, for tasks specific to a particular disaster, domain adaptation approaches that use target unlabeled data in addition to source labeled data are superior.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1234  
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Author Rémy Bossu; Robert Steed; Gilles Mazet-Roux; Caroline Etivant; Fréderic Roussel pdf  isbn
openurl 
  Title THE EMSC TOOLS USED TO DETECT AND DIAGNOSE THE IMPACT OF GLOBAL EARTHQUAKES FROM DIRECT AND INDIRECT EYEWITNESSES? CONTRIBUTIONS Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords citizen science; crowdsourcing; flashsourcing; situation awareness; social media  
  Abstract This paper presents the strategy and operational tools developed and implemented at the Euro-Mediterranean Seismological Centre (EMSC) to detect and diagnose the impact of global earthquakes within minutes by combining « flashsourcing » (real time monitoring of website traffic) with social media monitoring and crowdsourcing.

This approach serves both the seismological community and the public and can contribute to improved earthquake response. It collects seismological observations, improves situation awareness from a few tens of seconds to a couple of hours after earthquake occurrence and is the basis of innovative targeted real time public information services.

We also show that graphical input methods can improve crowdsourcing tools both for the increasing use of mobile devices and to erase language barriers. Finally we show how social network harvesting could provide information on indirect earthquake effects such as triggered landslides and fires, which are difficult to predict and monitor through existing geophysical networks.
 
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1235  
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Author Yang Zhang; William Drake; Yuhong Li; Christopher Zobel; Margaret Cowell pdf  isbn
openurl 
  Title Fostering Community Resilience through Adaptive Learning in a Social Media Age: Municipal Twitter Use in New Jersey following Hurricane Sandy Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Adaptive learning; disaster resilience; Hurricane Sandy; social media; Twitter  
  Abstract Adaptive learning capacity is a critical component of community resilience that describes the ability of a community to effectively gauge its vulnerability to the external environment and to make appropriate changes to its coping strategies. Traditionally, the relationship between government and community learning was framed within a deterministic paradigm. Learning outcomes were understood to result from the activities of central actors (i.e., government) and flow passively into the community. The emergence of social media is fundamentally changing the ways organizations and individuals collect and share information. Despite its growing acceptance, it remains to be determined how this shift in communication will ultimately affect community adaptive learning, and therefore, community resilience. This paper presents the initial results of a mixed-methods research effort that examined the use of Twitter in local municipalities from Monmouth County, NJ after Hurricane Sandy. Using a conceptual model of organizational learning, we examine the learning outcomes following the Hurricane Sandy experience.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1236  
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Author Robert Power; Bella Robinson; John Colton; Mark Cameron pdf  isbn
openurl 
  Title A Case Study for Monitoring Fires with Twitter Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Disaster Management; Situational Awareness; social media; Twitter  
  Abstract This paper presents a user configurable monitoring system to track in near-real-time tweets describing fire events. The system targets fire related words in a user defined region of interest published on Twitter which are further processed by a text classifier to determine if they describe a known fire event of interest. The system was motivated from a case study that examined a corpus of tweets posted during active bushfires. This demonstrated that useful information is available on Twitter about fire events from people who are in the vicinity.

We present an overview of the system describing how it is initially configured by a user to focus on specific fire events in Australia, the development of a text classifier to identify tweets of interest, especially those with accompanying photos, and the monitoring system that can track multiple events at once.
 
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1237  
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Author Ntalla Athanasia; Ponis T. Stavros pdf  isbn
openurl 
  Title Twitter as an instrument for crisis response: The Typhoon Haiyan case study Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Crisis Management; emergency response; Haiyan; social media; Twitter  
  Abstract The research presented in this paper attempts an initial evaluation of Twitter as an instrument for emergency response in the context of a recent crisis event. The case of the 2013 disaster, when typhoon Haiyan hit Philippines is examined by analyzing nine consecutive days of Twitter messages and comparing them to the actual events. The results indicate that during disasters, Twitter users tend to post messages to enhance situation awareness and to motivate people to act. Furthermore, tweets were found reliable and provided valuable information content, supporting the argument that Twitter presents a very good potential to become a useful tool in situations where rapid emergency response is essential.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1238  
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Author Antonin Segault; Federico Tajariol; Ioan Roxin pdf  isbn
openurl 
  Title #geiger : Radiation Monitoring Twitter Bots for Nuclear Post-Accident Situations Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords bots; long-term period; nuclear post-accident; radiations; Twitter  
  Abstract In the last decade, people have increasingly relied on social media platforms such as Twitter to share information on the response to a natural or a man-made disaster. This paper focuses on the aftermath of the Fukushima Daiichi nuclear disaster. Since the disaster, victims and volunteers have been sharing relevant information about radiation measurements by means of social media. The aim of this research is to explore the diffusion of information produced and shared by Twitter bots, to understand the degree of popularity of these sources and to check if these bots deliver original radiation measurements.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1239  
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Author Robin Peters; João Porto de Albuquerque pdf  isbn
openurl 
  Title Investigating images as indicators for relevant social media messages in disaster management Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Disaster Management; Flood; Germany; social media; Volunteered Geographic Information  
  Abstract The use of social media during disasters has received increasing attention in studies of the past few years. Existing research is mostly focused upon analyzing text-based messages from social media platforms such as Twitter, while image-based platforms have not been extensively addressed hitherto. However, pictures taken on-the-ground can offer reliable and valuable information for improving situation awareness and could be used as proxy indicators for relevance. To test this hypothesis, this work explores various social media platforms, including image- and text-based ones in the case of floods in Saxony 2013, Germany. Results show that there is a significant association between disaster-related messages containing images and their proximity to the disaster event. Hence, the existence of an image within a social media message can serve as an indicator for high probability of relevant content, and thus can be used for enhancing information extraction from social media towards improving situation awareness.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1240  
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Author Imen Bizid; Patrice Boursier; Jacques Morcos; Sami Faiz pdf  isbn
openurl 
  Title A Classification Model for the Identification of Prominent Microblogs Users during a Disaster Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Disaster Management; Information retrieval; Microblogs  
  Abstract Content shared in microblogs during disasters is expressed in various formats and languages. This diversity makes the information retrieval process more complex and computationally infeasible in real time. To address this, we propose a classification model for the identification of prominent users who are sharing relevant and exclusive information during the disaster. Users who have shared at least one tweet about the disaster are modeled using three kinds of time-sensitive features, including topical, social and geographical features. Then, these users are classified into two classes using a linear Support Vector Machine (SVM) to evaluate them over the extracted features and identify the most prominent ones. The first results using the actual dataset, show that our model has a high accuracy by detecting most of the prominent users. Moreover, we demonstrate that all the proposed features used by our model are indispensable to achieve this high accuracy.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1241  
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Author Gerhard Backfried; Christian Schmidt; Gerald Quirchmayr pdf  isbn
openurl 
  Title Cross-Media Linking in Times of Disaster Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Crisis communication; data collection; natural disasters; Situational Awareness; social media  
  Abstract Many possible links and connections can be observed between the different types of media used for communication during a crisis. These links can be detected and assembled to provide a more complete picture of events. They can be categorized according to the type of destination which yields important information for the gathering process as well as concerning general patterns of how platforms are connected. Tweets, posts and comments thus become parts of larger, linked sets of documents forming compound-documents. These documents stretch across media borders and platforms and provide context and broader information for individual entries. In the current paper we describe some of the links and linking behavior encountered during the floods in Central Europe of 2013 from the perspective of Twitter and Facebook.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1242  
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Author Yang Ishigaki; Yoshinori Matsumoto; Yutaka Matsuno; Kenji Tanaka pdf  isbn
openurl 
  Title Participatory Radiation Information Monitoring with SNS after Fukushima Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Facebook; Nuclear Disaster; Open Source Hardware; Social Inclusion  
  Abstract We developed a series of inexpensive but accurate mobile radiation detectors, which we named Pocket Geiger (POKEGA), to address the urgent desire of ordinary people to measure and share radiation levels in their milieus and to discuss the results of the Nuclear Disaster in Fukushima, Japan. This action research reports on a new style of pragmatic model of radiation monitoring, which employs the features of Participatory Design and Participatory Sensing and adopts modern communication platforms such as crowd-funding, open source development, and Facebook. This paper proposes an interaction model between the project management body, and other inclusive corroborators, e.g., ordinary users and experts, and focuses on three development phases of the project: start-up phase, evaluation phase, and operation phase. This paper also considers a reliability assurance model on disaster information sharing between the citizen layer and the official layer by data sharing and discussion activities in the POKEGA community.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1243  
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Author Xiaodan Yu; Deepak Khazanchi pdf  isbn
openurl 
  Title Patterns of Information Technology (IT) Adaptation in Building Shared Mental Models for Crisis Management Teams Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords case study; Crisis Management; information technology adaptation; Shared mental models  
  Abstract One of the essential tasks of crisis management is to develop shared mental models (SMM) among teams and members about the crisis at hand, i.e. shared understanding of the task, process, technology and the teams. This is essential for developing an effective crisis management strategy. In this paper we draw lessons from our studies of distributed teams and their adaptation of IT capabilities to impact shared understanding. In particular, we discuss how patterns of the interplay between IT adaptation and SMM development have implications for crisis management teams.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Open Track Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1244  
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Author Luca Simone Ronga; Sara Jayousi; Renato Pucci; Simone Morosi; Matteo Berioli; Josef Rammer; Alessio Fanfani; Stefano Antonetti pdf  isbn
openurl 
  Title Multiple Alert Message Encapsulation Protocol: Standardization and Experimental Activities Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords Emergency Communications; Encapsulation Protocol; ETSI, Experimental Activity; Satellite; Standardization  
  Abstract When a disaster occurs, the delivery of alerts to the population is a key element to prevent the loss of life and property and to increase the efficiency of precautionary measures. Advanced information and communication technologies enable new channels to reach people (e.g. mobile phones, Internet connected devices, smart TVs). Satellite systems represent an unique and efficient solution for delivering one-to-many messages, but in order to reach the maximum number of people in the target area with a reliable information service, a specific technical solution is needed. This paper gives an overview of an on-going ETSI standardization activity devoted to the definition of a Multiple Alert Message Encapsulation protocol over Satellite (MAMES) for the delivery of alerts to the population in the case of a disaster. Moreover, an experimental activity (the SatAlert experiment) for testing and validating the MAMES applicability to Low Earth Orbit (LEO) satellites is presented.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Open Track Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1245  
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Author Hans Betke pdf  isbn
openurl 
  Title Structure and Elements of Disaster Response Processes ? A General Meta-Model Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords class diagram; data model; disaster response process; process management  
  Abstract  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Open Track Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1246  
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Author Devin Hayes Ellis pdf  isbn
openurl 
  Title On Message: Using an Online Interactive Simulation to Train Crisis Communicators Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords crisis communication and simulation; first response; public information: training  
  Abstract Crisis communication research emphasizes the necessity for organized, informed, and effective strategies when engaging audiences. However it is often difficult to apply best practices from academic literature in real life situations. One way to bridge this gap is with an interactive simulation, which lets participants to test their ability to operate in a crisis. This paper describes the creation and implementation of an online crisis communication simulation developed for the Department of Homeland Security (DHS). The simulation uses a server-side software platform called ICONSnet?, which allows complexity in its design with both minimal overhead costs and human facilitation difficulties.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Serious Gaming Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1247  
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Author Michael E. Stiso; Aslak Wegner Eide; Antoine Pultier pdf  isbn
openurl 
  Title A foray into the use of serious games in controlled research on crisis management Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords controlled experiments; Crisis Management; games; research methods; virtual worlds  
  Abstract Controlled experiments on crisis management could provide many insights into the human factors that lead to effective performance in the area. However, the challenge of establishing a controlled environment directly relevant to the chaotic settings in which crisis management occurs means that such experiments are scarce. Here, we describe our attempt to use a videogame (ARMA III) as a realistic but controllable environment for research in this domain. We successfully developed a testbed linking the game world to the front-end of a prototype command-and-control system, so that one can use the latter to monitor events in the former. However, when it came to developing controlled scenarios for the experiment, we discovered that too much realism can be a problem. This paper outlines the challenges we encountered and provides recommendations for researchers and game designers interested in the use of serious games in scientific research.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Serious Gaming Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1248  
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Author Marc van den Homberg; Lydia Cumiskey; Esther Oprins; Pablo Suarez; Anja van der Hulst pdf  isbn
openurl 
  Title Are you Ready! to take early action? Embedding serious gaming into community managed DRR in Bangladesh Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords climate change; community-managed disaster risk reduction; curriculum design theory; early warning; game evaluation; preparedness; serious gaming  
  Abstract This paper applies a Game-based Learning Evaluation Model (GEM) to assess whether the early warning ? early action serious game ?Ready!? is an effective component to add to existing Disaster Risk Reduction (DRR) training curricula, facilitated by NGO staff and applied at the community level. We developed a paper-based survey with 17 five-level Likert items and 15 open questions addressing the different GEM indicators to question 16 NGO staff, and used a simplified set of five questions with emoticons for 58 community people. The results showed that the staff saw great potential in embedding Ready! in DRR processes and that the community highly appreciated the game. The GEM was found to be a useful methodology to evaluate the effectiveness of this serious game. However, in the context of a lower educated and partly illiterate community, the importance of designing an individual, largely visual assessment instrument instead of a paper-based survey was acknowledged.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Serious Gaming Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1249  
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Author Elisa Canzani; Ulrike Lechner pdf  isbn
openurl 
  Title Insights from Modeling Epidemics of Infectious Diseases ? A Literature Review Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue (up) Pages  
  Keywords crisis modeling; dynamics; Epidemics modeling; infectious diseases  
  Abstract The relevance of modeling epidemics? spread goes beyond the academic. The mathematical understanding of infectious diseases has become an important tool in policy making. Our research interest is modeling of dynamics in crisis situations. This paper explores the extant body of literature of mathematical models in epidemiology, with particular emphasis on theories and methodologies used beyond them. Our goal is to identify core building blocks of models and research patterns to model the dynamics of crisis situations such as epidemics. The wide range of applications of epidemic models to many other disciplines that show biological analogies, makes this paper helpful for many modelers and mathematicians within the broader field of Crisis Management.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Researching Crisis: Methodologies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved yes  
  Call Number Serial 1250  
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