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Author Ilona Heldal; Cecilia Hammar Wijkmark
Title Simulations and Serious Games for Firefighter Training: Users' Perspective Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Informatin Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 868-878
Keywords Emergency management; firefighter; user; training; simulation; serious games
Abstract Simulation and serious games (SSG) are advocated as promising technologies supporting training in emergency management (EM). Based on an investigation of SSG use for fire fighter training in nine countries, this paper is examining key elements and success factors that can counteract potential obstacles and challenges of SSG implementation. Data comes from interviews and observations with users and responsible managers from user organizations. By contrasting the different incentives and views regarding the SSG use, this paper contributes to a better understanding of SSG integration into organizational practices. Only by connecting the local, organizational strategies and user requirements with technical values and concrete examples can the SSG usage be experienced as successful. This connection requirement is by far not obvious since values are formulated differently by the main stakeholders and the benefits at one organization are not necessarily the same as at another. In this context, the added values of SSG solutions need to be more explicitly connected to the goals of traditional classroom and live training.
Address (up)
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2072
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Author Hemant Purohit; Jennifer Chan
Title Classifying User Types on Social Media to inform Who-What-Where Coordination during Crisis Response Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 656-665
Keywords User Classification, Social Media, Crisis Coordination, Organization, Organization-affiliated
Abstract Timely information is essential for better dynamic situational awareness, which leads to efficient resource planning, coordination, and action. However, given the scale and outreach of social media�a key information sharing platform during crises, diverse types of users participate in discussions during crises, which affect the vetting of information for dynamic situational awareness and response coordination activities. In this paper, we present a user analysis on Twitter during crises for three major user types�Organization, Organizationaffiliated (a person�s self-identifying affiliation with an organization in his/her profile), and Non-affiliated (person not identifying any affiliation), by first classifying users and then presenting their communication patterns during two recent crises. Our analysis shows distinctive patterns of the three user types for participation and communication on social media during crises. Such a user-centric approach to study information sharing during crisis events can act as a precursor to deeper domain-driven content analysis for response agencies.
Address (up)
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language Englisg Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2200
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Author Tina Comes; Frédérick Bénaben; Chihab Hanachi; Matthieu Lauras; Aurélie Montarnal
Title Conference Proceedings of 14th International Conference on Information Systems for Crisis Response And Management Type Conference Volume
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 1093
Keywords
Abstract This year�s conference theme is �Agility is coming�. Through information systems, we have access to data in real-time. Agility enables responders and communities to react quickly to such information, set up collaboration mechanisms as needed, and jointly improve response and recovery processes and strategies. As such, agility is one of the keys for building more resilient

societies.
Address (up)
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, Frédérick Bénaben, Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Proceeding Expedition Conference
Notes Approved no
Call Number Serial 2199
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Author Marc van den Homberg; Jannis Visser; Maarten van der Veen
Title Unpacking Data Preparedness from a humanitarian prioritization perspective: towards an assessment framework at subnational level Type
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 2-13
Keywords Data preparedness; humanitarian response; information requirements
Abstract All too often the collection as well as analysis of data for humanitarian response only starts once a disaster hits. This paper proposes a framework to assess Data Preparedness on five dimensions: Data Sets, Data Services and Tooling, Data Governance, Data Literacy, and Networked Organizations for Data. We demonstrate for one dimension, i.e. Data Sets, how it can be quantified. First step is to determine which Data Sets must be collected before a disaster strikes so that as many as possible decision-makers' information needs are covered. Subsequently, a Data Sets Preparedness Index can be calculated based on Completeness, Recency and Accuracy & Reliability. We tested the index for Malawi and The Philippines and show how it can be used to direct data collection and determine when data analysis for e.g. predicting severity becomes meaningful. The index can be modified for reporting on global policies such as the Sustainable Development Goals.
Address (up) 510.global, Netherlands Red Cross
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Population and Priority Needs in a Limited Access Crisis Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 1995
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Author Xiujuan Zhao; Graham Coates; Wei Xu
Title Solving the earthquake disaster shelter location-allocation problem using optimization heuristics Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 50-62
Keywords Earthquake shelter location-allocation; multi-objective optimization; GA; MPSO
Abstract Earthquakes can cause significant disruption and devastation to populations of communities. Thus, in the event of an earthquake, it is necessary to have the right number of disaster shelters, with the appropriate capacity, in the right location in order to accommodate local communities. Mathematical models, allied with suitable optimization algorithms, have been used to determine the locations at which to construct disaster shelters and allocate the population to them. This paper compares the use of two optimization algorithms, namely a genetic algorithm and a modified particle swarm optimization, both of which have advantages and disadvantages when solving the disaster shelter location-allocation problem.
Address (up) Beijing Normal University; Durham University
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 1999
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Author Audrey Fertier; Aurélie Montarnal; Sébastien Truptil; Anne-Marie Barthe-Delanoë; Frédérick Bénaben
Title A situation model to support collaboration and decision-making inside crisis cells, in real time Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 1020-1028
Keywords Crisis Management; Situation Model; Situation Awareness; Big Data
Abstract Natural and man-made hazards have many unexpected consequences that concern as many heterogeneous services. The GéNéPi project offers to support officials in addressing those events: its purpose is to support the collaboration in the field and the decision-making in the crisis cells. To succeed, the GéNéPi system needs to be aware of the ongoing crisis developments. For now, its best chance is to benefit from the ever growing number of available data sources. One of its goals is, therefore, to learn how to manage numerous, heterogeneous, more or less reliable data, in order to interpret them, in time, for the officials. The result consists on a situation model in the shape of a common operational picture. This paper describes every stage of modelling from the raw data selection, to the use of the situation model itself.
Address (up) Centre Génie Industriel, Université de Toulouse, Albi, France; Laboratoire de Génie Chimique, Université de Toulouse, CNRS, INPT, UPS, Toulouse, France
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2085
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Author Sebastian Lindner; Hans Betke; Stefan Sackmann
Title Attributes for Simulating Spontaneous On-Site Volunteers Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 846-856
Keywords spontaneous volunteers; disaster management; simulation; coordination; software agents
Abstract Disaster managers report that several disasters would have turned out on a dramatic scale without spontaneous unaffiliated on-site volunteers (SUV). Since SUVs are usually not integrated in chains of command and behave in a certain pattern of its own, coordination of SUVs becomes a challenge for disaster management. One key to coordination is communication and adequate support by information systems. However, real disasters or field tests are usually too expensive, elaborate, and partly impossible when coordination of SUVs is to be exercised or novel tools and methods must be evaluated. Simulating the SUV's behavior by software-agents is considered a constructive solution, however, the specification of simulation settings is an open research field. Therefore, this paper aims at identifying relevant attributes affecting SUVs behavior by a state-of-the-art literature review, classifying and discussing the attributes. Our results provide a sound basis for defining SUV-agents and performing suitable simulations in the future.
Address (up) Chair of Information Management Martin Luther University, Halle, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2070
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Author Sandra Lechtenberg; Adam Widera; Bernd Hellingrath
Title Assessing Vendor Managed Inventory (VMI) for Humanitarian Organizations Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 765-774
Keywords Humanitarian Logistics; Vendor Managed Inventory; Humanitarian Supply Chains
Abstract Logistics activities are of high importance for the success of a humanitarian operation and can be responsible for up to 80% of its costs. Vendor Managed Inventory, a concept successfully applied in commercial logistics, might be a possibility to enhance the effectiveness of humanitarian logistics operations. However, there is a lack of an appropriate assessment of the VMI applicability for a humanitarian organization. We propose an adjusted VMI Readiness Score for humanitarian organizations, a tool adapted from a commercial context for the specific requirements of humanitarian scenarios, to gain a general impression of the suitability of VMI. The tool is applied exemplary to the IFRC and the result indicates that it is worthwhile to further investigate the applicability of VMI for humanitarian organizations.
Address (up) Chair of Information Systems and Supply Chain Management, University of Münster
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Logistics and Supply-Chain Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2063
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Author Adam Widera; Sandra Lechtenberg; Gaby Gurczik; Sandra Bähr; Bernd Hellingrath
Title Integrated Logistics and Transport Planning in Disaster Relief Operations Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 752-764
Keywords Humanitarian Logistics; Logistics Planning; Transport Planning; Use Case; Simulation; Routing
Abstract Decision making in the area of humanitarian logistics and supply chain management often suffers because of the interrelations between planning horizons, tasks, and crisis management lifecycle phases. In this paper, we present a method, an exemplary prototypical implementation and its evaluation within a relief organization. Based on a structured literature analysis (a review of existing information systems as well as a consideration of ongoing research projects), basic requirements for an integrated logistics and transport planning approach were derived. Together with end-user involvement, these results were used to design and prototype a concept of an appropriate information system, which was applied and evaluated in a tabletop exercise. The generated results are promising in terms of having a positive impact on the logistics effectiveness. In combination with the identified limitations, our results promise to have an impact on future ISCRAM research.
Address (up) Chair of Information Systems and Supply Chain Management, University of Münster; German Aerospace Center, Institute of Transportation Systems
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Logistics and Supply-Chain Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2062
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Author Yan Wang; John E. Taylor
Title Tracking urban resilience to disasters: a mobility network-based approach Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 97-109
Keywords Fisher information; human mobility; network analysis; Twitter; urban resilience
Abstract Disaster resilience is gaining increasing attention from both industry and academia, but difficulties in operationalizing the concept remain, especially in the urban context. Currently, there is scant literature on measuring both spatial and temporal aspects of resilience empirically. We propose a bio-inspired quantitative framework to track urban resilience to disasters. This framework was built upon a daily human mobility network, which was generated by geolocations from a Twitter Streaming API. System-wide metrics were computed over time (i.e. pre-, during and post-disasters). Fisher information was further adopted to detect the perturbation and dynamics in the system. Specifically, we applied the proposed approach in a flood case in the metropolis of São Paulo. The proposed approach is efficient in uncovering the dynamics in human movements and the underlying spatial structure. It adds to our understanding of the resilience process in urban disasters.
Address (up) Charles E. Via, Jr. Department of Civil and Environmental Engineering, Virginia Tech; School of Civil and Environmental Engineering, Georgia Tech
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2003
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Author Xiaoyan Zhang; Graham Coates; Xiaoyang Ni
Title Agent-based Modelling and Simulation for Lecture Theatre Emergency Evacuation Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 63-71
Keywords Emergency evacuation; agent-based modelling and simulation
Abstract This paper presents an overview of ongoing research into the implementation of an agent-based model aimed at providing decision support for the layout design of lecture theatres and human behavioural management in emergency evacuation. The model enables the spatial layout of lecture theatres to be configured and incorporates agent behaviours at the basic movement and individual level. In terms of individual behaviours, agents can be competitive, cooperative, climb obstacles (e.g. seating and desks) and fall down. Two cases are investigated to evaluate the effects of different exit locations in lecture theatres and competitive behaviour of agents on evacuation efficiency in multiple scenarios.
Address (up) China University of Geosciences, Wuhan; Durham University
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2000
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Author Kathleen Moore
Title The Tweet Before the Storm: Assessing Risk Communicator Social Media Engagement During the Prodromal Phase – A Work in Progress Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 705-714
Keywords Risk communication; crisis response; social media; Twitter
Abstract Social media during the prodromal phase of the crisis lifecycle is critically understudied in the academic literature, as is the understanding of the role of engagement in these mediums by crisis responders and managers in helping the public prepare for a crisis event. This study analyzed 2.8 million tweets captured prior to the landfall of Hurricane Sandy. Risk communicators were identified and their tweets assessed for characteristics in the strategic use of Twitter and their levels of engagement with the general public. This work in progress provides a foundation for a longitudinal studyanalyzing future crisis events and measuring the growth of expertise and engagement in social media by crisis communicators.
Address (up) College of Integrated Sciences and Technology, James Madison University, Harrisonburg, VA, USA
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2058
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Author Philipp Schwarz; Yan Wang; Stephan Lukosch; Heide Lukosch
Title Policy Gaming for Humanitarian Missions Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 814-823
Keywords simulation game; humanitarian aid; crisis management; requirements elicitation
Abstract Aid workers increasingly face risks when working in crisis regions. In order to improve effectiveness and safety of humanitarians, it is of great importance to provide a well thought out real-time socio-technical support. Thus, new policies and innovative technological solutions need to be developed and integrated into humanitarian workflows. For the requirements elicitation process to realize this aspiration, we employ a board game approach that confronts players with situations aid workers experience in the field. From the first game session, we learned that the game is a valuable tool. It raises awareness to important challenges and trade-offs that humanitarians face. In addition, it is an effective catalyst for initiating a discussion on which system requirements are needed. Future work will include an update of the board game as well as sessions with the target group of practitioners to inform the development of a socio-technical system for humanitarian aid work.
Address (up) Delft University of Technology
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2067
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Author Ivison C. Rubim; Marcos R. S. Borges
Title The Resilience and Its Dimensions Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 457-463
Keywords Complexity; Complex Systems; Emergency; Resilience; Information integration; Information system; Systems integration
Abstract Resilience has become a concept extensively used by several areas of knowledge. However, there is no method, widely recognized capable of measuring resilient behavior. Therefore, this exploratory work aims to present a set of dimensions capable of delimiting metrics in order to measure a resilient attitude. For that, we analyzed some scientific papers considered relevant by the academic community. In this work we follow an analytical flow seeking to conceptualize resilience and situate it in the context of complex systems. This analysis allowed the discovery of some characteristics regarding resilience, fundamental for the proposition of the presented dimensions. Finally, we present a conceptual map that brings together the elicited dimensions.
Address (up) Department of Computer Science, Federal University of Rio de Janeiro (UFRJ)
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Resilience engineering and management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2034
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Author Lívia Castro Degrossi; João Porto de Albuquerque; Roberto dos Santos Rocha; Alexander Zipf
Title A Framework of Quality Assessment Methods for Crowdsourced Geographic Information: a Systematic Literature Review Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 532-545
Keywords Volunteered Geographic Information; VGI; Crowdsourced Geographic Information; Quality Assessment; Systematic Literature Review
Abstract Crowdsourced Geographic Information (CGI) has emerged as a potential source of geographic information in different application domains. Despite the advantages associated with it, this information lacks quality assurance, since it is provided by different people. Therefore, several authors have started investigating different methods to assess the quality of CGI. Some of the existing methods have been summarized in different classification scheme. However, there is not an overview of the methods employed to assess the quality of CGI in the absence of authoritative data. On the basis of a systematic literature review, we found 13 methods that can be employed to this end.
Address (up) Department of Computer Systems University of São Paulo, São Carlos, Brazil; Centre for Interdisciplinary Methodologies University of Warwick, Coventry, UK; GIScience Research Group, Heidelberg University, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2041
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Author Rafael de Sousa Ferreira Costa; Tharcisio Cotta Fontainha; Adriana Leiras; Hugo Tsugunobu Yoshida Yoshizaki; Paulo Gonçalves; Abdon Baptista de Paula Filho
Title IT infrastructure at the Rio de Janeiro City Operations Center – the case of 2016 Olympic and Paralympic Games Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 739-751
Keywords Mega-Events; IT Infrastructure; City Operations Center; Olympics; Case Study
Abstract Rio Operations Center (COR) was the agency of Rio de Janeiro Prefecture responsible for monitoring the Rio 2016 Olympic and Paralympic Games operations, due to its role in the integrated management of the city operations. This paper presents a case study considering a brief theoretical reference and data collected through direct observations, interviews, internal documents and access to the systems and software used by COR. The analysis of the COR IT infrastructure and monitoring teams' preparation for the Olympics revealed a successful development of new teams and conflict solving practice. Despite the use of different sources of information and the development of specific systems for the event, the COR preparation faced some restrictions in analytical functions, security and integration among systems. Nevertheless, regionalization for monitoring and inter-agency coordination, cross-agency instant messaging, and a team for active monitoring of social media emerged as new practices, representing opening venues for future research.
Address (up) Department of Industrial Engineering, Pontifical Catholic University of Rio de Janeiro; Department of Production Engineering, Universidade de São Paulo; Facoltà di Scienze Economiche, Università della Svizzera Italiana
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Operational applications and perspectives Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2061
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Author E. Martina Granholm
Title What about IT? Crisis Exercises for Multiple Skills Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 341-352
Keywords crisis exercise; information and communication technology; IT-practice; skills
Abstract Cooperation and interaction demands digital skills. In an agile context, there is no time for learning while doing, implicating that many of the skills need to be practiced beforehand. Since exercises are one way of enhancing skills needed in crisis situations, it is important to know what skills are practiced during the exercises. This review aims to understand what skills have been practiced during exercises conducted in Sweden between 2010 and 2014. Data was obtained from 15 evaluations of exercises including multiple actors. Most exercises practiced collaboration, communication, information and shared situation awareness skills. Results showed that 4 out of 15 had a specific goal in terms of technology use. Exercises with explicit technology goals are effective as a way to change opinions about the tool in question. The participants requests additional exercises specifically targeting routines and the use of technological tools.
Address (up) Department of Information Systems and Technology, Mid Sweden University
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Planning, Foresight and Risk analysis Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2023
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Author Michael Morin; Irène Abi-Zeid; Claude-Guy Quimper; Oscar Nilo
Title Decision Support for Search and Rescue Response Planning Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 973-984
Keywords Search and Rescue response; search planning; optimization; mixed-integer linear program; multiple rectangular search area
Abstract Planning, controlling and coordinating search and rescue operations is complex and time is crucial for survivors who must be found quickly. The search planning phase is especially important when the location of the incident is unknown. We propose, implement, solve, and evaluate mathematical models for the multiple rectangular search area problem. The objective is to define optimal or near-optimal feasible search areas for the available search and rescue units that maximize the probability of success. We compare our new model to an existing model on problem instances of realistic size. Our results show that we are able to generate, in a reasonable time, near optimal operationally feasible plans for searches conducted in vast open spaces. In an operational context, this research can increase the chances of finding s urvivors. Ultimately, as our models get implemented in the Canadian Coast Guard search planning tool, this can translate into more lives being saved.
Address (up) Department of Mechanical and Industrial Engineering, University of Toronto, Ontario, Canada; Department of Operations and Decision Systems, Université Laval, Québec, Canada; Department of Computer Science and Software Engineering, Université Laval, Québec
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2081
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Author Hristo Tanev; Vanni Zavarella; Josef Steinberger
Title Monitoring disaster impact: detecting micro-events and eyewitness reports in mainstream and social media Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 592-602
Keywords Natural language processing; machine learning; crisis computing; disaster effects; social media
Abstract This paper approaches the problem of monitoring the impact of the disasters by mining web sources for the events, caused by these disasters. We refer to these disaster effects as “micro-events”. Micro-events typically following a large disaster include casualties, damage on infrastructures, vehicles, services and resource supply, as well as relief operations. We present natural language grammar learning algorithms which form the basis for building micro-event detection systems from data, with no or minor human intervention, and we show how they can be applied to mainstream news and social media for monitoring disaster impact. We also experimented with applying statistical classifiers to distill, from social media situational updates on disasters, eyewitness reports from directly affected people. Finally, we describe a Twitter mining robot, which integrates some of these monitoring techniques and is intended to serve as a multilingual content hub for enhancing situational awareness.
Address (up) European Commission Joint Research Centre; University of West Bohemia
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2047
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Author Laura Petersen; Laure Fallou; Paul Reilly; Elisa Serafinelli
Title Public expectations of social media use by critical infrastructure operators in crisis communication Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 522-531
Keywords Social media; traditional media; crisis communication; critical infrastructure operators; public expectations
Abstract Previous research into the role of social media in crisis communication has tended to focus on how sites such as Twitter are used by emergency managers rather than other key stakeholders, such as critical infrastructure (CI) operators. This paper adds to this emergent field by empirically investigating public expectations of informatio provided by CI operators during crisis situations. It does so by drawing on key themes that emerged from a review of the literature on public expectations of disaster related information shared via social media, and presenting the results of an online questionnaire-based study of disaster-vulnerable communities in France, Norway, Portugal and Sweden. Results indicate that members of the public expect CI operators to provide disaster related information via traditional and social media and to respond to their queries on social media. CI operators should avail of the opportunities provided by social media to provide real-time information to disaster affected communities.
Address (up) European-Mediterranean Seismological Centre (EMSC); University of Sheffield
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2040
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Author Tanaporn Panrungsri; Esther Sangiamkul
Title Business Intelligence Model for Disaster Management: A Case Study in Phuket, Thailand Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 727-738
Keywords Business Intelligence; data warehousing; decision support system; conceptual model; disaster management
Abstract This research presents the conceptual Business Intelligence (BI) model for disaster management. BI can provide agility capacity for decision making in dynamic environment among different agencies. This project designs and develop a data warehouse using multi-dimensional model for severity analysis of flood and landslide in risk area using case study from Department of disaster prevention and mitigation (DDMP), Phuket, Thailand. The concept of BI can be applied for extremely heterogeneous data structures and data platform environment to improve data quality and expose to better decision-making for disaster management. In the next stage of this project, we will integrate more data sources from other agencies for example GIS data from Phuket land-use planning and flooding prediction model database. The result of this study will help organization deploy BI more effectively.
Address (up) Faculty of Technology and Environment, Prince of Songkla University, Phuket, Thailand
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Operational applications and perspectives Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2060
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Author Juliana B. S. França; Angélica F. S. Dias; Frâncila Weidt Neiva; Marcos R. S. Borges
Title Towards Projected Impacts on Emergency Domains Through a Conceptual Framework Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 322-327
Keywords Projected Impacts; Emergency; Complex decisions; Conceptual Framework; Method
Abstract In emergency domain, experts must make decisions both usual and unusual. These decisions lead to unpredictable impacts, causing the need for these experts to deal with impacts mitigation. Unexpected need of impacts mitigation consists in an overload of material resources and expert cognitive capacity. After decision making, impacts mitigation demands valuable expert efforts. To address this problem, this paper proposes a decision impact projection in early stages of emergency management, during planning stage. In this way, this paper proposes the method called General Conceptual Framework (GCF) and the Framework of Projected Impact on Emergency Domain (PIED). Through the proposed method, PIED Framework was developed, contributing for the characterization of impact projection in emergency environments.
Address (up) Federal University of Rio de Janeiro – UFRJ
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Planning, Foresight and Risk analysis Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2021
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Author Ulrich Meissen; Frank Fuchs-Kittowski; Michael Jendreck; Stefan Pfennigschmidt; Markus Hardt; Agnès Voisard
Title A general system architecture and design for the coordination of volunteers for agile disaster response Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 890-900
Keywords Crisis and disaster management; Response; Alerting; Crowdsourcing; Crowdtasking; Volunteer system; Architecture; System design; System test
Abstract In the recent decade the evolvement and widespread success of new technologies in particular in the field of computing power, network bandwidth, mobile networks and wearable devices have prepared the foundation for completely new approaches in crisis management. Currently, we are at the edge that such new technologies for crisis management are becoming a real and practically applicable option, e.g. in the field of alerting, crowdsourcing, and crowdtasking. In parallel, we witness in the recent years that citizens are more and more willing to help during crisis and disasters, thus providing a large – yet unused – potential for agile support in disaster preparation and response. In many disaster situations the emergency personnel reach the limits of their capabilities. In particular during the isolation phase the support of such volunteers can be a valuable benefit for disaster response. With the help of new technologies crisis management can provide current on-site information via mobile devices in real time as well as organize and coordinate the activities of the volunteers at specific locations. In this paper we present the results of the research project ENSURE: a general architecture and a system design for the coordination of spontaneous volunteers for agile disaster response. With the expected broader implementation of such systems in disaster management in the future it is inevitable to elaborate such common technological foundations for practical mass applications.
Address (up) Fraunhofer FOKUS, Berlin; Fraunhofer FU, Berlin; Fraunhofer HTW, Berlin
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track New Technologies for Crisis Management Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2074
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Author Neda Mohammadi; John E. Taylor; Ryan Pollyea
Title Spatiotemporal Dynamics of Public Response to Human-Induced Seismic Perturbations Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 666-672
Keywords Crisis informatics; human-induced earthquake; social media networks; spatiotemporal; far-field effect
Abstract There is general consensus that subsurface wastewater injections associated with unconventional oil and gas operations are responsible for the rapid increase of earthquake activity in the mid-U.S. Understanding the public response to these earthquakes is crucial for policy decisions that govern developing situational awareness and addressing perceived risks. However, we lack sufficient information on the reactive and recovery response behavior of the public tending to occur in the spatiotemporal vicinity of these events. Here, we review the spatiotemporal distribution of public response to the September 3, 2016, M5.8 earthquake in Pawnee, Oklahoma, USA, via a social media network (Twitter). Our findings highlight a statistically significant correlation between the spatial and temporal distribution of public response; and suggest the possible presence of a spatial distance decay, as well as a temporal far-field eect. Understanding the underlying structure of these correlations is fundamental to establishing deliberate policy decisions and targeted response actions.
Address (up) Georgia Tech; Virginia Tech
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2054
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Author Melanie Eckle; Benjamin Herfort; Yingwei Yan; Chiao-Ling Kuo; Alexander Zipf
Title Towards using Volunteered Geographic Information to monitor post-disaster recovery in tourist destinations Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 1008-1019
Keywords OpenStreetMap; Flickr; Disaster; Recovery; Tourism
Abstract The aftereffects of disaster events are significant in tourist destinations where they do not only lead to destruction and casualties, but also long-lasting economic harms. The public perception causes tourists to refrain from visiting these areas and recovery of the tourist industry, a major economic sector, to become challenging. To improve this situation, current information about the tourist and infrastructure recovery is crucial for a “rebranding”- information that is however time and cost-intensive in acquisition using traditional information sources. An alternative data source that has shown great potential for information gathering in other disaster management phases, which was less considered for disaster recovery purposes, is Volunteered Geographic Information (VGI). Therefore, this paper introduces a VGI-based methodology to address this task. Initial analyses conducted with Flickr data indicate a potential of VGI for recovery monitoring, whereas the analysis of OpenStreetMap data shows, that this form of VGI requires further quality assurance.
Address (up) GIScience Chair, Heidelberg University, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2084
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