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Author (up) Adam Widera; Chiara Fonio; Sandra Lechtenberg; Bernd Hellingrath pdf 
  Title Measuring Innovations in Crisis Management Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 1051-1062  
  Keywords Performance measurement; crisis management; innovation  
  Abstract Crisis management (CM) organizations regularly face the challenge to assess the potential impact of a change in their socio-technical setup. No matter if a new software, a new tool, a simple workflow or a broader organizational structure become available, CM organizations need to estimate the potential added value under a high degree of uncertainty. In general, the more reliable information about the new solution is available, the more informed the decisions are. One promising way in assessing the potential impact of new CM solutions can be found through its application in an as realistic as possible and an as secure as necessary setup. However, such artificial scenarios like simulation exercises hold the risk of measuring the performance of the solution itself rather than its contribution to the CM operation. In this paper we review the state of the art in measuring crisis management performance, discuss the results in the context of performance measurement in general and present a performance measurement approach supporting a structured assessment of innovative CM solutions applied within collaborative demonstration project.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Open Track Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes adam.widera@uni-muenster.de Approved no  
  Call Number Serial 1625  
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Author (up) Ahmed S. Khalaf; Poom Pianpak; Sultan A. Alharthi; Zahra NaminiMianji; Ruth Torres; Son Tran; Igor Dolgov; Zachary O. Toups pdf 
  Title An Architecture for Simulating Drones in Mixed Reality Games to Explore Future Search and Rescue Scenarios Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 971-982  
  Keywords Mixed Reality; Drones; Simulations; Disaster Response; Search and Rescue  
  Abstract The proliferation of unmanned aerial systems (i.e., drones) can provide great value to the future of search and rescue. However, with the increase adoption of such systems, issues around hybrid human-drone team coordination and planning will arise. To address these early challenges, we provide insights into the development of testbeds in the form of mixed reality games with simulated drones. This research presents an architecture to address challenges and opportunities in using drones for search and rescue. On this architecture, we develop a mixed reality game in which human players engage with the physical world and with gameplay that is purely virtual. We expect the architecture to be useful to a range of researchers an practitioners, forming the basis for investigating and training within this unique, new domain.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Open Track Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes salharth@nmsu.edu Approved no  
  Call Number Serial 1617  
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Author (up) Aibek Musaev; Kimberly Stowers; Jonghun Kam pdf 
  Title Harnessing Data to Create an Effective Drought Management System Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 544-552  
  Keywords Droughts; social response; PageRank  
  Abstract Drought is a complex climate phenomenon with slow emergence and quick vanish, which makes it hard for stakeholders to respond to drought timely. To reduce the vulnerability of our society to future drought, a better understanding of how society responds to drought is critical. Here, we propose a pilot study about social response to a recent California drought through social media. In this study, we identify the most important users using an extension of PageRank algorithm. We investigate the key drivers of the public activity in February, 2014 during the California drought. We also create a word cloud visualization from the most retweeted tweets. Lastly, we specify the information sources from those tweets. The findings of this study inform us that big data can help us to improve the current drought response plans through fundamental understanding of social response to drought, which is applicable to other natural hazards.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes aibek@cs.ua.edu Approved no  
  Call Number Serial 1578  
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Author (up) Aladdin Shamoug; Stephen Cranefield; Grant Dick pdf 
  Title Information Retrieval for Humanitarian Crises via a Semantically Classified Word Embedding Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 132-144  
  Keywords Ontologies, Word Embedding, Information Retrieval, Humanitarian Crisis, Humanitarian Response.  
  Abstract Decision-makers in humanitarian crisis need information to guide them in making critical decisions. Finding information in such environments is a challenging task. Therefore, decision-makers rely on domain experts who possess experience and knowledge from previous humanitarian crises to provide them with the information they need. In this paper, we explore the ability of the existing computing technologies to augment the capabilities of those experts and help decision-makers to make faster and better decisions. Among many computing technologies we have today, word embedding and the semantic web are able to support such augmentation of the domain expert. In this paper, we train a word embedding model using word2vec, transform words and terms from news archive to entities in domain ontology, annotate those entities with their equivalent concepts from upper ontologies, and reason about them using semantic similarity and semantic matching, to represent and retrieve knowledge, and answer questions of interest to decision-makers in humanitarian crises. The approach was evaluated by comparing the use of word embeddings with and without semantic classification for the retrieval of information about the current humanitarian crisis in Syria.  
  Address University of Otago; University of Otago; University of Otago  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN 978-0-473-45447-0 Medium  
  Track Data Issues for Situation/Disaster Awareness Expedition Conference ISCRAM Asia Pacific 2018: Innovating for Resilience - 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific  
  Notes aladdin.shamoug@postgrad.otago.ac.nz Approved no  
  Call Number Serial 1679  
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Author (up) Alan Aipe; Asif Ekbal; Mukuntha NS; Sadao Kurohashi pdf 
  Title Linguistic Feature Assisted Deep Learning Approach towards Multi-label Classification of Crisis Related Tweets Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 705-717  
  Keywords Deep learning; Multi-label classification; Social media; Crisis response  
  Abstract Micro-blogging site like Twitter, over the last decade, has evolved into a proactive communication channel during mass convergence and emergency events, especially in crisis stricken scenarios. Extracting multiple levels of information associated with the overwhelming amount of social media data generated during such situations remains a great challenge to disaster-affected communities and professional emergency responders. These valuable data, segregated into different informative categories, can be leveraged by the government agencies, humanitarian communities as well as citizens to bring about faster response in areas of necessity. In this paper, we address the above scenario by developing a deep Convolutional Neural Network (CNN) for multi-label classification of crisis related tweets.We augment deep CNN by several linguistic features extracted from Tweet, and investigate their usage in classification. Evaluation on a benchmark dataset show that our proposed approach attains the state-of-the-art performance.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes asif.ekbal@gmail.com Approved no  
  Call Number Serial 1592  
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Author (up) Alessandro Farasin; Paolo Garza pdf 
  Title PERCEIVE: Precipitation Data Characterization by means on Frequent Spatio-Temporal Sequences Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 1081-1088  
  Keywords Spatio-temporal sequence mining; Data characterization  
  Abstract Nowadays large amounts of climatology data, including daily precipitation data, are collected by means of sensors located in different locations of the world. The data driven analysis of these large data sets by means of scalable machine learning and data mining techniques allows extracting interesting knowledge from data, inferring interesting patterns and correlations among sets of spatio-temporal events and characterizing them. In this paper, we describe the PERCEIVE framework. PERCEIVE is a data-driven framework based on frequent spatio-temporal sequences and aims at extracting frequent correlations among spatio-temporal precipitation events. It is implemented by using R and Apache Spark, for scalability reasons, and provides also a visualization module that can be used to intuitively show the extracted patterns. A preliminary set of experiments show the efficiency and the effectiveness of PERCEIVE.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track 1st International Workshop on Intelligent Crisis Management Technologies for Climate Events (ICMT) Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes paolo.garza@polito.it Approved no  
  Call Number Serial 1628  
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Author (up) Alexander Gabriel; Florian Brauner; Andreas Lotter; Frank Fiedrich; Ompe Aimé Mudimu pdf 
  Title The determination of critical components of European Rail Traffic Management systems towards cyber-attacks Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 291-303  
  Keywords Cyber Attack; (Counter-) Terrorism; Vulnerability; European Rail Traffic Management System (ERMTS); Railway Transport  
  Abstract “Recent events have shown the vulnerability of IT systems of companies, organizations or even governments to hacker attacks. At the same time, information technologies are becoming increasingly established and important in various industries (digitalization). With a view to the modern development of terrorism, cyber-attacks can be used to physically damage critical infrastructures (CI). This leads to a new dimension of cyber-attacks, which are called terrorist cyber-attacks. The following research contributes to the identification of weak information technology components of railway operating systems and thus improves the safety of public transportation in the context of the European railway traffic management system (ERTMS). The core of this paper is an extended literature research on security flaws in the ERTMS. The future introduction of a methodology for evaluating the criticality of information technology system components will build on this using cyber threats and public transportation as examples.”  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Cybersecurity Issues and Innoations for Crisis Response Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes Alexander.Gabriel@th-koeln.de Approved no  
  Call Number Serial 1556  
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Author (up) Anastasios Karakostas; Stefanos Vrochidis; Yiannis Kompatsiaris; Boris Kantsepolsky; Jürgen Moßgraber; Stamatia Dasiopoulou; Benjamin Mandler; Ari Karppinen; Michele Ferri; Iosif Vourvachis; Carmen Castro; Kim Lintrup pdf 
  Title beAWARE: Enhancing Decision Support and Management Services in Extreme Weather Climate Events Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 1136-1139  
  Keywords Crisis management; Early warning system; PSAP  
  Abstract In every disaster and crisis, incident time is the enemy, and getting accurate information about the scope, extent, and impact of the disaster is critical to creating and orchestrating an effective disaster response and recovery effort. The main goal of beAWARE framework is to provide support in all the phases of an emergency incident. More specifically, we propose an integrated solution to support forecasting, early warnings, transmission and routing of the emergency data, aggregated analysis of multimodal data and management the coordination between the first responders and the authorities.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Poster Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes akarakos@iti.gr Approved no  
  Call Number Serial 1638  
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Author (up) Andrew Flaws; Chris Purchas pdf 
  Title A Web GIS Tool for Disaster Waste Management Planning in New Zealand Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 272-278  
  Keywords web GIS, waste, ESRI, disaster  
  Abstract To date, the management of waste-streams generated by natural and anthropogenic disasters in New Zealand has been ad hoc, with planning largely taking place post rather than pre event. A valid reason for this is that the severity and consequences of such events varies widely, dictating the type and quantity of waste produced. To help mitigate problems caused by unplanned waste, a web GIS tool is being developed for use in a pre-event planning exercise and for developing quick early estimates of waste during an event. The tool models the amount of waste generated by different types of natural disasters, quantifying the amount of waste for different waste-streams. The user can then find the nearest suitable waste disposal location, accounting for barriers. This tool could be of great value for local government. It is flexible, so that can quickly and simply be extended to other regions and the intention is for regional councils to host the tool within their own GIS environment.  
  Address T+T; T+T  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN 978-0-473-45447-0 Medium  
  Track Geospatial and temporal information capture, management, and analytics in support of Disaster Decision Making Expedition Conference ISCRAM Asia Pacific 2018: Innovating for Resilience - 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific  
  Notes aflaws@tonkintaylor.co.nz Approved no  
  Call Number Serial 1693  
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Author (up) Andrew Sherson; S Uma; Raj Prasanna pdf 
  Title The effect of localised factors on water pipe repair times post-earthquake Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 366-380  
  Keywords Lifelines, Earthquake, Localised factors, repair times  
  Abstract In the Wellington Region, many lifelines are at risk, because they are in vulnerable narrow corridors close to active faults. In an earthquake, it is expected that these lifelines will be significantly damaged and unusable for extended periods of time. Because of this risk, many studies have been conducted to investigate the resulting downtimes. These studies, despite their usefulness, do not incorporate or make significant assumptions about localised factors. This paper summarises a thesis that aimed to improve the current predictive models, by including these local, and contextual influences. Multiple stakeholders who manage and repair the lifelines were interviewed to identify these factors which were then included into one of the current predictive models, and the influence on repair times was recorded. It was discovered that localised impacts such as staff logistics, land sliding, the land gradient, interdependency, and access doubled previous predicted repair times.  
  Address Joint Centre for Disaster Research / Massey University; Stantec; GNS Science  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN 978-0-473-45447-0 Medium  
  Track Understanding Risk, Risk Reduction, Consequences and Forecasting Expedition Conference ISCRAM Asia Pacific 2018: Innovating for Resilience - 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific  
  Notes sherson.andrew@gmail.com Approved no  
  Call Number Serial 1688  
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Author (up) Anne-Marie Barthe-Delanoë; Sébastien Truptil; Nelly Olivier-Maget; Frédérick Bénaben pdf 
  Title Towards an Organizational and Socio-Technical Context-Aware Adaptation of Emergency Plans Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 212-217  
  Keywords Agility; context awareness; emergency plan; preparation  
  Abstract In France, facilities listed under environment protection regulations are required to draw up emergency plans. During a crisis situation, facing an unexpected event, these plans may be irrelevant. They have to be adapted to the current crisis situation and its observed or anticipated evolutions, using data emitted by the crisis ecosystem. But this adaptation requires lots of effort and is time-consuming. This article aims at presenting an approach to ensure the dynamic adaptation of emergency plans. We propose to identify generic configuration variables (representing interactions of physical phenomena and human factors on the facility) and to feed these configuration variables by collecting and processing data emitted by sensors, social networks, official reports, etc. Therefore, emergency plans could natively integrate agility by their ability to detect and take into account a change in the crisis situation and decision makers will be supported since the early stage of the crisis response.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Command and control studies Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes ambarthe@gmail.com Approved no  
  Call Number Serial 1549  
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Author (up) Apoorva Chauhan; Amanda Lee Hughes pdf 
  Title Social Media Resources Named after a Crisis Event Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 573-583  
  Keywords Crisis Informatics; Crisis Named Resources; Social Media  
  Abstract Crisis Named Resources (CNRs) are the social media accounts and pages named after a crisis event. CNRs typically appear spontaneously after an event as places for information exchange. They are easy to find when searching for information about the event. Yet in most cases, it is unclear who manages these resources. Thus, it is important to understand what kinds of information they provide and what role they play in a response. This paper describes a study of Facebook and Twitter CNRs around the 2016 Fort McMurray wildfire. We report on CNR lifecycles, and their relevance to the event. Based on the information provided by these resources, we categorize them into 8 categories: donations, fundraisers, prayers, reactions, reports, needs and offers, stories, and unrelated. We also report on the most popular CNR on both Facebook and Twitter. We conclude by discussing the role of CNRs and the need for future investigation.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes amanda.hughes@usu.edu Approved no  
  Call Number Serial 1580  
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Author (up) Béatrice Linot; Jérôme Dinet; François Charoy; Valérie L. Shalin pdf 
  Title Information gain in sociotechnical systems Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 764-777  
  Keywords Communication; information sharing; virtual information display.  
  Abstract Much of the crisis management literature focuses on improving communication by improving the integrity of communication equipment, vulnerable for example, to the loss of electricity. But communication issues arise in sociotechnical systems with functioning communication equipment, prompting researchers and practitioners alike to bemoan the absence of information sharing. Computer scientists envision a giant virtual display accessible to all, but little thought has gone into the principles for selecting, formatting and organizing content to make it useful. Here we argue that what is needed is information rather than data, and that situating data in context is key to the provision of information. Documentation of information exchange issues in real crisis management is quite superficial, generally pointing to conclusions without any supporting data. Using documentation of the Deepwater Horizon Accident in 2010, we distinguish between data and information, and the challenge this poses to the design of computational support for information sharing.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Universal Design of ICT in Emergency Management Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes sc.gautier12@gmail.com Approved no  
  Call Number Serial 1597  
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Author (up) Björn Johan Erik Johansson; Amanda Jaber; Joeri van Laere; Peter Berggren pdf 
  Title The lack of preparedness for payment disruptions in local community core businesses Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 904-913  
  Keywords Critical infrastructure; resilience; payment system; food distribution; fuel distribution  
  Abstract One of the most important infrastructures for society is the payment system. If this system malfunctions, it can lead to disruptions in other critical infrastructures. By developing resilience i.e. the ability to recover or resist different disruptions in complex dynamic systems, as well as analyzing and raising awareness about it, such events can hopefully be handled better. The purpose of this study is to gain an insight into the different sectors’ ways of dealing with disturbances in the payment system. Six participants from the food, fuel and bank sectors were interviewed using semi-structured questions. The interviews were conducted and data was analyzed using a thematic analysis approach. The results indicate a low level of resilience maturity among these organizations when it comes to handle long-term disruptions in the payment systems. The results provide valuable input to the project and a better understanding of payment infrastructure resilience.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Designing for Resilience Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes bjorn.j.e.johansson@gmail.com Approved no  
  Call Number Serial 1610  
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Author (up) Björn Johan Erik Johansson; Joeri van Laere; Peter Berggren pdf 
  Title Evaluating Team Resilience in Simulator-Based Crisis Management Training Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 914-923  
  Keywords Team resilience; assessment; simulation games; training; Systemic Resilience Model  
  Abstract Currently, there is a lack of assessment approaches for evaluation of resilient capabilities in simulation games. This paper presents work-in-progress to create such an instrument to be used in crisis management simulation games for the fuel, food, and finance sectors. The “Team Resilience Assessment Method for Simulation” (TRAMS) is based on the Systemic Resilience Model and departs from the assumption that resilient crisis management teams will be able to develop strategies for assuring that anticipation, monitoring, response, recovery, and learning are established and maintained in their respective organizations as well as in the crisis management team. A prototype version of the TRAMS, based on the experiences of representatives from the involved sectors and firmly related to resilience theory, is presented and discussed. The TRAMS instrument will be tested in 30 planned simulations games including participants from the fuel, food, and finance sectors.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Designing for Resilience Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes bjorn.j.e.johansson@gmail.com Approved no  
  Call Number Serial 1611  
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Author (up) Briony Gray; Mark Weal; David Martin pdf 
  Title Supporting Situational Awareness during Disasters: The Case of Hurricane Irma Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 123-131  
  Keywords Situational Awareness, Hurricane Irma, Conceptual Framework, Disaster Management, Social Media  
  Abstract In a rapidly globalizing world, disasters and the way in which they are managed are changing. Social media, in conjunction with other online resources, now provide a wealth of information throughout the lifecycle of disasters and are relied upon by individuals and emergency responders alike. The study of such data as a lens for analysis has proved valuable in recent years, with many contributing to targeted emergency response protocols and improved methods for the management strategies of future crises. This study seeks to make a similar contribution by reporting on the use of such data for situational awareness during the case of hurricane Irma, which occurred between September and August 2017. Using a mixed methods approach the paper examines data from social media such as Twitter, as well as other online sources such as blogs and news media, to provide original insight into the disaster. A conceptual framework is then applied to determine the uses and users of social media, and to identify how these change throughout the course of the disaster, thus demonstrating situational awareness over time. The paper concludes with proposed improvements for disaster management and emergency response for future similar disasters, specifically in the hurricane season, in addition to more generalized hazards which are predicted to increase in their frequency and severity due to underlying issues such as climate change.  
  Address University of Southampton; University of Southampton; University of Southampton  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN 978-0-473-45447-0 Medium  
  Track Data Issues for Situation/Disaster Awareness Expedition Conference ISCRAM Asia Pacific 2018: Innovating for Resilience - 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific  
  Notes bjg1g11@soton.ac.uk Approved no  
  Call Number Serial 1667  
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Author (up) Briony Gray; Mark Weal; David Martin pdf 
  Title Building Resilience in Small Island Developing States: Social Media during the 2017 Atlantic Hurricane Season Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 469-479  
  Keywords Social Media, Hurricanes, Resiliency, Community Engagement, SIDS  
  Abstract There are growing concerns that future Atlantic hurricane seasons will be severe and unpredictable due to underlying factors such as climate change. The 2017 season may offer a range of lessons, especially to small island developing states (SIDS), who are looking to build community resilience and heighten community engagement to cope with disaster. While many SIDS utilise a range of media and technology for these purposes, there has been a recent uptake in the use of social media, which may have further potential to support their goals. This paper scopes the use and users of social media in the case of Antigua and Barbuda during the 2017 Atlantic hurricane season. Through a series of qualitative interviews it explains the role that social media currently has, and concludes with suggestions for its improvement in future seasons that are contextualized over the disaster lifecycle phases.  
  Address University of Southampton; University of Southampton; University of Southampton  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN 978-0-473-45447-0 Medium  
  Track Social Media and Community Engagement Supporting Resilience Building Expedition Conference ISCRAM Asia Pacific 2018: Innovating for Resilience - 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific  
  Notes bjg1g11@soton.ac.uk Approved no  
  Call Number Serial 1691  
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Author (up) Cary Milkop; Najif Ismail pdf 
  Title The Poor Performance of Non Structural Components in Seismic Events in Context Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 351-365  
  Keywords seismology earthquake retrofitting  
  Abstract Damage to non-structural components (NSCs) in seismic events has been identified as a recurring problem in New Zealand for decades. It is also a problem in comparable seismic risk countries. Whilst improvements have been made and lessons learned, the complexity of suspended ceilings has also grown. The purpose of this article is to review the situation for suspended NSCs and to discuss recommendations. Whilst NSCs have not received the attention that structural components have, they are a significant source of costs and consequences should they fail in seismic events. Several articles have emerged surrounding NSC failure but owing to the inherent complexity of the subject, there is no one document that covers all aspects. The poor performance of NSCs in seismic events has been known and written about for several decades. The USA is a comparable and useful source of information around what has proven to be effective and system-changing.  
  Address Wellington Institute of Technology; Wellington Institute of Technology  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN 978-0-473-45447-0 Medium  
  Track Understanding Risk, Risk Reduction, Consequences and Forecasting Expedition Conference ISCRAM Asia Pacific 2018: Innovating for Resilience - 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific  
  Notes cmilkop@gmail.com Approved no  
  Call Number Serial 1684  
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Author (up) Cécile L'Hermitte; William Wang; Eric Deakins pdf 
  Title Exploring the Physical Internet concept to improve disaster relief operations Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 12-27  
  Keywords Emergency Response; Disaster Relief; Physical Internet; Logistics; Supply Chain Management  
  Abstract Successful disaster relief operations call for responsive and flexible movements of goods in order to make the relief items available when and where they are needed by the affected communities. The objective of this explorative research is to investigate the applicability of the Physical Internet to emergency relief operations. The Physical Internet is a groundbreaking logistical system in which standardised, modular packages are automatically routed from origin to destination through a hyperconnected network of logistics providers and facilities. Although the concept is receiving growing attention from academics, practitioners and policy makers, research in the disaster management context is virtually non-existent. Based on a review of the relevant academic literature and publicly available information from emergency responding agencies and the media, we firstly use the Kaikoura earthquake that occurred in the South Island of New Zealand on 14th November 2016 to identify six key requirements that support the efficient movement of relief items in the aftermath of a disaster. We then identify six characteristics of the Physical Internet and explore how these characteristics can support the requirements of emergency response operations. We conclude that the Physical Internet principles have the potential to enhance the speed, flexibility and reliability of emergency responses. In other words, a fully integrated and collaborative logistics system in which relief items and information move seamlessly across a web of interconnected transport modes and operators can increase the efficient deployment of urgently needed relief items. This study extends the Physical Internet principles to emergency relief operations and identifies new ways of improving and optimising the logistics of emergency responses. In doing so, this research aims to stimulate debate within the disaster relief sector.  
  Address University of Waikato; University of Waikato; University of Waikato  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN 978-0-473-45447-0 Medium  
  Track Resilience to cope with the unexpected Expedition Conference ISCRAM Asia Pacific 2018: Innovating for Resilience - 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific  
  Notes clhermit@waikato.ac.nz Approved no  
  Call Number Serial 1651  
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Author (up) Cedric Papion pdf 
  Title Water supply network resilience in the Wellington Region Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 263-271  
  Keywords Water supply, seismic resilience, geo-spatial optimization  
  Abstract Wellington sits across an active seismic fault line and depends on remote sources for its water supply. With widespread damage expected after a large earthquake, it may be months before a minimal water supply is restored to residents, and even longer before it reaches the tap. This paper presents a recent study undertaken to identify network vulnerabilities and take water supply resilience to the next level. The study presented a possible timeline for repairs to the bulk network and restoration of supply to each suburb’s reservoir. This highlighted the most critical areas where an alternative supply or storage was needed. The study also considered how to get the water to the customers after the reticulation network had been damaged. The strategy considered by Wellington Water was to develop a seismically-resilient skeleton network connecting reservoirs and key distribution points. A notable innovation was the use of algorithms to determine optimal locations for public tap stands and identify the most cost-effective critical pipe network where strengthening upgrades needed to be focused. The aspects of the project concerning its significance for the region, the overall resilience strategy and the pipeline resilience engineering were presented at the Institute of Public Works Engineering Australasia (IPWEA) and Water NZ conferences in 2017. While this paper touches on these subjects, its main focus is on the use of geospatial information for earthquake preparedness and resilience planning.  
  Address Stantec  
  Corporate Author Thesis  
  Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN 978-0-473-45447-0 Medium  
  Track Geospatial and temporal information capture, management, and analytics in support of Disaster Decision Making Expedition Conference ISCRAM Asia Pacific 2018: Innovating for Resilience - 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific  
  Notes cedric.papion@stantec.com Approved no  
  Call Number Serial 1658  
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Author (up) Changwon Son; Jukrin Moon; S. Camille Peres; Farzan Sasangohar pdf 
  Title An Episode as a Trace of Resilient Performance in Multi-Agency Incident Management Systems Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 942-948  
  Keywords Resilience; Emergency; Incident Management; Episode Analysis  
  Abstract In order to cope with increasing complexity of catastrophic disasters, resilience is considered an essential capability of an incident management system (IMS). As resilience is manifested during systems operation, a naturalistic observational study was conducted to understand how resilient performance dynamically takes place in this domain. The study results were presented using the concept of episodes, each of which uncovers a trace of such resilient performance following an information input called an inject. The episode analysis also facilitated the identification of complex and dynamic interactions among human and technological agents to satisfy work demands, representing work-as-done (WAD) in large-scale emergency response operations.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Designing for Resilience Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes coralx@tamu.edu Approved no  
  Call Number Serial 1614  
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Author (up) Chanvi Kotak; Brian Tomaszewski; Erik Golen pdf 
  Title 3-1-1 Calls Hot Spot Analysis During Hurricane Harvey: Preliminary Results Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 350-361  
  Keywords Hurricane Harvey; 3-1-1 data calls; hot spot analysis.  
  Abstract Hurricane Harvey caused massive damage and necessitated the need for identification of areas under high risk. During Harvey, the city of Houston received more than 77000, 3-1-1 calls for assistance. Due to damage caused to the infrastructure, it became difficult to handle and respond to the crisis. Geographic Information Systems (GIS) is a vital technology to assist with real-time disaster monitoring. we investigated if a correlation could be found between 311 data calls made during the Hurricane Harvey and aerial images captured during the event, specifically to see if 311 data could be ground-truthed via hot spot analysis. Preliminary results indicate that visual representation of 3-1-1 call data can aid in analyzing the expected areas of high traffic of calls for assistance and plan an effective way to manage resources. Future work will involve more in-depth analysis of combined 3-1-1 call data with satellite imagery using image classification techniques.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Geospatial Technologies and Geographic Information Science for Crisis Management (GIS) Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes cxk3713@rit.edu Approved no  
  Call Number Serial 1561  
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Author (up) Christian Reuter; Gerhard Backfried; Marc-André Kaufhold; Fabian Spahr pdf 
  Title ISCRAM turns 15: A Trend Analysis of all ISCRAM-Papers 2004-2017 Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 445-458  
  Keywords ISCRAM; Social Media; Trend Analysis; Systematic Literature Review; Vocabulary Analysis  
  Abstract In 2004, Information Systems for Crisis Response and Management (ISCRAM) was a new area of research. Pioneering researchers from different continents and disciplines found fellowship at the first ISCRAM work-shop. Around the same time, the use of social media in crises was first recognized in academia. In 2018, the 15th ISCRAM conference will take place, which gives us the possibility to look back on what has already been achieved with regard to IT support in crises using social media. With this article, we examine trends and devel-opments with a specific focus on social media. We analyzed all papers published at previous ISCRAMs (n=1339). Our analysis shows that various platforms, the use of language and coverage of different types of disasters follow certain trends – most noticeably a dominance of Twitter, English and crises with large impacts such as hurricanes or earthquakes can be seen.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes reuter@peasec.tu-darmstadt.de Approved no  
  Call Number Serial 1570  
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Author (up) David Paulus; Kenny Meesters; Bartel Van de Walle pdf 
  Title Turning data into action: supporting humanitarian field workers with open data Type Conference Article
  Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018  
  Volume Issue Pages 1030-1039  
  Keywords Humanitarian disaster response; decision-making support; information needs; information systems  
  Abstract In the aftermath of disasters, information is of the essence for humanitarian decision makers in the field. Their concrete information needs is highly context-influenced and often they find themselves unable to access the right information at the right time. We propose a novel ICT-based approach to address these information needs more accurately. First, we select a group of in-field decision makers and collect their concrete information needs in the disaster aftermath. We then review to what extent existing data and tools can already address these needs. We conclude that existing solutions fall short in meeting important information needs of the selected group. We describe the design of an information system prototype to address these gaps more accurately. We combine data of the International Aid Transparency Initiative and the Humanitarian Data Exchange to form the data-backend of our system. We describe our implementation approach and evaluation plan.  
  Address  
  Corporate Author Thesis  
  Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszewski  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium  
  Track Open Track Expedition Conference ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management  
  Notes d.paulus@tudelft.nl Approved no  
  Call Number Serial 1623  
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Author (up) Deborah Bunker; Anthony Sleigh pdf 
  Title The Future of Spatial Systems for Disaster Management Type Conference Article
  Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018  
  Volume Issue Pages 279-285  
  Keywords Spatial information systems, disaster management, situational awareness, community resilience.  
  Abstract The Spatial Futures Forum, held in