Joeri van Laere, Peter Berggren, Per Gustavsson, Osama Ibrahim, Björn Johansson, Aron Larsson, et al. (2017). Challenges for critical infrastructure resilience: cascading effects of payment system disruptions. In eds Aurélie Montarnal Matthieu Lauras Chihab Hanachi F. B. Tina Comes (Ed.), Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management (pp. 281–292). Albi, France: Iscram.
Abstract: Critical infrastructures become more and more entangled and rely extensively on information technology. A deeper insight into the relationships between critical infrastructures enables the actors involved to more quickly understand the severity of information technology disruptions and to identify robust cross-functional mitigating actions. This study illustrates how and why disruptions in the payment system in Sweden could create cascading effects in other critical infrastructures with potentially severe consequences for many citizens, government institutions and companies. Data from document studies, interviews and workshops with field experts reveal seven challenges for collective cross-functional critical infrastructure resilience that need to be dealt with: 1) Shortage of food, fuel, cash, medicine; 2) Limited capacity of alternative payment solutions; 3) Cities are more vulnerable than the countryside; 4) Economically vulnerable groups in society are more severely affected; 5) Trust maintenance needs; 6) Crisis communication needs; 7) Fragmentation of responsibility for critical infrastructures across many actors.
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Per Wikberg, Dennis Andersson, & Björn Johansson. (2017). Assessing command and control teams' performance and agility. In eds Aurélie Montarnal Matthieu Lauras Chihab Hanachi F. B. Tina Comes (Ed.), Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management (pp. 204–219). Albi, France: Iscram.
Abstract: Crisis response organizations and military units must be agile and able to adapt to dynamic situations. The ability to adapt includes command and control agility, organizational adaptability and individual adaptability. An exploratory study of these adaptability traits were undertaken during a naval exercise. The exercise scenario was designed to progressively become more challenging, suggesting decreased performance and adaptability over time. The study objectives were to develop a data collection approach for adaptability traits and to investigate association between these traits and performance. Data collected from four command teams were evaluated in terms of response rate and item variation. Principal component analysis was used to explore latent structures and relationships. The results indicate acceptable survey response rates and trends showing a decrease in organizational adaptability and C2 agility over time while individual adaptability increased. The analysis also identified five partially independent components in the latent structure.
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