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LaLone, N., Natta, J. V., Cormier, M. V., Fraune, M. R., Hamilton, B., Toups Dugas, P. O., et al. (2023). Flying SD Cards, Aerial Repeaters, & Homebrew Apps: Emergent Use of Technologies for Collaboration in Search and Rescue. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 1014–1032). Omaha, USA: University of Nebraska at Omaha.
Abstract: Search and rescue (SAR) teams are the first to respond to emergencies. This could include finding lost hikers, shoring buildings, or aiding people post-disaster. SAR combines orienteering, engineering, field medicine, and communication. Technology use in SAR has been changing with the proliferation of information communication technologies; so, we ask, how are established and emerging technologies used in SAR? Understanding how responders are adopting and adapting these technologies during SAR missions can inform future design and improve outcomes for SAR teams. We interviewed SAR volunteers to contextualize their experiences with technology and triangulated with additional questionnaire data. We discuss how technology use in SAR requires an intersection of expert knowledge and creative problem solving to overcome challenges in the field. This research contributes an understanding of the constraints on and implications for future SAR technologies and SAR operators’ creativity in emergent situations.
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LaLone, N., Toups Dugas, P. O., & Semaan, B. (2023). The Crisis of Designing for Disaster: How to Help Emergency Management During The Technology Crisis We Created. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 126–143). Omaha, USA: University of Nebraska at Omaha.
Abstract: Emergency Management (EM) is experiencing a crisis of technology as technologists have attempted to innovate standard operating procedures with minimal input from EM. Unsurprisingly, there has yet to be a success. Instead, technologists have focused on consumer culture and fostered a slow-moving crisis as the gap between what consumers and EM can do is deep. At present, the most ubiquitous aspect of technology in disaster is its capacity to exacerbate response, create new kinds of disaster, and create consumer expectations that EM cannot meet. In the present work, we highlight how and why technological production needs to shift its ontological premises dramatically to meet the needs of technology for first responders. From supporting practice to taking a few steps back from the bleeding edge, we offer a range of suggestions based on the technological capacities of emergency management in the present and in the future.
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