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Marlen Hofmann, Hans Betke, & Stefan Sackmann. (2015). Automated Analysis and Adaptation of Disaster Response Processes with Place-Related Restrictions. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: For recent years, disaster response management is considered as a promising field for applying methods and tools from business process management. Especially the development of adaptive workflow management systems (WfMS) brought a process-oriented management of highly dynamic disaster response processes (DRP) within tangible reach. However, time criticality, unpredictability or complex and changing disaster reality make it impossible to analyze and adapt ongoing DRP within reasonable time manually. Hence, to foster the application of disaster response WfMS in practice, it becomes mandatory to develop methods supporting an (semi-)automated analyses and adaption of ongoing DRP. Addressing this research gap, we present a novel method called DRP-ADAPT which analyzes given DRP models with respect to place-related conflicts and resolves inoperable response activities (semi-)automatically by process adaptation.
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Marlen Hofmann, Stefan Sackmann, & Hans Betke. (2015). Using Precedence Diagram Method in Process-Oriented Disaster Response Management. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: When planning and modeling disaster response processes (DRP), the unpredictability of disasters precludes accounting for all eventualities in advance. DRPs are thus typically concretized and adapted after the disaster and during the process?s run-time. Since time is critical and uncertainty typical, planning of DRPs requires methods and tools that support disaster managers in process analysis, process adaptation, and decision making. This contribution presents an approach for identifying concurrent activities that, in needing identical resources at the same time in different locations, are jeopardized by such place-related conflicts. As solution, the approach allows managers to calculate valid execution sequences, eliminate place-related conflicts, and prioritize activities by total execution time. Results are shown to form a novel, reliable basis for contributing to disaster managers? decision support.
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Marlen Hofmann, Stefan Sackmann, & Hans Betke. (2013). A novel architecture for disaster response workflow management systems. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 338–343). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Due to the shared focus of disaster response management (DRM) and business process management on activities as well as the obvious similarity of disaster response processes (DRP) and business processes, the application of workflow management systems (WfMS) has been discussed as a promising approach to manage DRP. However, the application of WfMS in DRM has not yet been realized in practice. One reason for this is the lack of methods and tools in WfMS for taking interdependencies between activities, time, resource, and place into consideration. This considerably restricts the variety of DRP. Therefore, a novel architecture for a disaster response workflow management system is discussed. A special focus lies on the management and analysis of interdependencies that is seen as very promising to improve future DRM.
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Stefan Sackmann, Marlen Hofmann, & Hans Betke. (2013). Towards the Integration of Place-related Information in Disaster Response Processes. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 78–83). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Processes in disaster response management (DRM) and business processes are similar due to their general structure and goals. This encourages us to analyze the suitability of business process management tools and methods in the domain of DRM. One main challenge is the coverage of disaster specific aspects by existing process modeling languages. Since interdependencies between time, activities, and place are critical for process planning, we discuss the necessity for model extension. A special focus lies on the integration of place-related information as well as interdependencies resulting from stationary and mobile activities and resources. The integration of such place-related information is discussed as pre-condition for effective and efficient planning of disaster response processes and their successful management by disaster response workflow management systems.
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