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Ophélie Morand, Caroline Rizza, Stéphane Safin, & Robert Larribau. (2022). Improving Cardiopulmonary Resuscitation by Building Trust between Dispatchers and Citizens through Simulation Workshop. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 791–802). Tarbes, France.
Abstract: Improving the survival rate of Out-of-Hospital Cardiac Arrest (OHCA) remains an important public health issue. Indeed, current survival rates are approximately 10% and can be significantly enhanced by early Cardiopulmonary reanimation (CPR) and early defibrillation. Bystanders are most likely to perform these acts, but few resources (such as digital apps) are dedicated to them due to a lack of confidence in their abilities from them and from the professionals. In order to build trust and collaboration between the dispatchers and the bystanders, an OHCA simulation workshop was conducted involving the whole survival chain. The main idea consisted in getting the participants to interact via an application dedicated to bystanders which provided a CPR demonstration video. The aim was to analyze the effects of this video on the CPR itself and especially on the lived-experience of the participants. A further objective was to assess how the shared workshop would affect the relationship between the stakeholders.
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Ophélie Morand, Stéphane Safin, Robert Larribau, & Caroline Rizza. (2023). Understanding and Improving Collaboration in Emergency Simulations with a Local Chain of Survival. In V. L. Thomas J. Huggins (Ed.), Proceedings of the ISCRAM Asia Pacific Conference 2022 (pp. 117–129). Palmerston North, New Zealand: Massey Unversity.
Abstract: Out-of-hospital cardiac arrest (OHCA) and choking are two emergencies where the rapid action of a bystander can increase the victim's chances of survival. Few bystanders act because they are not aware of their role as the first link in the chain of survival. Working on collaboration among a local chain of survival and using applications to improve communication and provide tutorials of actions to perform can be used to overcome this issue. We investigate these elements in the context of the Geneva Chain of Survival using simulations. The results show that an optimal collaboration means a lead’s handover between the intervening parties. Collaboration can be degraded by problems of communication, panic , and confusion. Applications constitute a valuable addition to enhance the dispatcher's awareness and to help guide the CPR while not extending the intervention time. Finally, the debriefing that follows enables the acquisition of competencies through experiential learning that relies on emotions.
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