Dunn, M. M. (2023). Aphorme: An Intralingual Translation Tool for Emergency Management and Disaster Response. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 1033–1041). Omaha, USA: University of Nebraska at Omaha.
Abstract: While multilingual translation needs (from one or more language(s) to one or more others) in disaster events are a “perennial issue” among responders in crisis-affected communities (Crowley & Chan, 2011) and calls are being made to consider the access to (and translation of) information during crisis a human right (Greenwood et al., 2017), the literature that deals with intralingual translation in disaster is limited in places where it should thrive, such as crisis communication, translation studies, and rhetoric. Intralingual translation is of increasing relevance in disaster not only because of potential variability in literacy levels among those affected (O’Brien, 2020) but because responding to/planning for disaster requires an understanding of the ‘operational’ terms used (but not always shared) by other responding agencies in the field. This paper calls for increased attention to intralingual translation needs in disaster and introduces a translation technology (“Aphorme”) designed to mitigate those needs.
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Yu, X., Chen, J., & Liu, J. (2023). Examining the influence of social media on individual’s protective action taking during Covid-19 in China. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 295–308). Omaha, USA: University of Nebraska at Omaha.
Abstract: In the context of COVID-19, this study utilizes the Social Mediated Crisis Communication Model (SMCC) and the Protective Action Decision Model (PADM) to investigate the relationship between social media users' protective actions and crisis information during public health crises in China. By constructing a structural equation model, this study aims to identify the influencing factors that affect social media users' personal’s cognitive, emotional, and behavioral reactions given crisis relevant information. Results findings are that warning information can significantly increase risk perception; emotional responses are not significantly affected by warning information and risk perception; risk perception has a negative impact on information gathering and sharing behavior; risk perception has a significant mediating effect on the relationship between information features and protective action.
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Pestana, M. C., & Vieira, V. (2023). Crowdfunding analysis collaboration between citizens and response actors for Crisis Communication in Disaster Relief. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (p. 1083). Omaha, USA: University of Nebraska at Omaha.
Abstract: In 2022, the global Emergency Event Database EM-DAT documented 387 occurrences of natural hazards and disasters, leading to the death of 30,704 individuals and impacting the lives of 185 million people. Crisis communication technology can help to support this scenario, providing appropriate support and efficient response to the affected Community. The communication between response actors, composed of professionals from operational centers, citizens, and affected communities should flow collaboratively. The population in the surrounding area where the event is provoked should be notified or may provide information for the response actors by means of some platform for crisis communication and anagement. Collaborative platforms for crisis communication are a research topic that is still under investigation. It is known that nowadays there are difficulties related to establishing effective crisis communication. The problems are related to delays in responses, conflicting information, diverse public opinion, bad resource allocation, and geographical mapping issues. In this scenario, a collaborative platform could be used as a model to serve as communication support. Collaborative computing, cooperation, location-based, disaster response, blockchain, and trust are the most related subjects to this area and represent an open field for future research. In this way, we started to research crowdfunding platform as a solution that can englobe all these features. About crowdfunding supported by govern, the research Lee et al. 2016 shows that: crowdfunding can offer an efficient mechanism to improve participatory budgeting and facilitate private–public collaboration while providing a high level of transparency in the budget decision process. Besides, the platform could allow the involvement of the population, for example in providing survival resources such as food, water, and medicines for disaster victims, medical assistance, and other critical services. For example, during a pandemic scenario, crowdfunding platforms assisted in augmenting traditional relief efforts. Besides, it is important to know insights into the needs of those affected communities Saleh et al. 2021. Crowdfunding platforms indicate to the governmental institutions which communities are affected and where the available funds can be directed. This Phd research proposal aims: • To study the factors that influence the success of the crowdfunding approach by applying techniques of sentiment analysis, geographical mapping, and duration of the campaign and collected amount. • To conduct a systematic review of guidelines for how to use crowdfunding to mobilize resources and support for the response effort. • To develop a case study of crowdfunding in the Brazilian context, compared with other scenarios, and how government can use crowdfunding to map and support the flood incidents in the Brazilian Northeast area. develop a model based on crowdfunding aiming to improve collaboration between response actors and citizens. Crowdfunding platforms show the progress of a campaign, helping to improve the transparency and accountability in the response effort. By making progress of the outcomes of the response effort visible to the public. Crowdfunding campaigns can serve as a community engagement and participation in the response effort. By involving the citizens in the response effort, government helps to build a sense of ownership and responsibility among the community.
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Pestana, M. C., Vieira, V., & Ribeiro, A. (2023). Crowdsourcing and collaboration for crisis communication: a systematic review. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (p. 1072). Omaha, USA: University of Nebraska at Omaha.
Abstract: Establishing collaborative communication in crisis solutions provides appropriate support and efficient response to the public when an emergency scenario appears. The public comprises a crowd of humans involved in their quotidian activities. Communication should flow collaboratively between operational centers, civils, and public institutions professionals. Crowdsourcing is a technique that supports communication between the diverse public by using people collaboration. This paper’s primary goal is to study the state-of-the-art regarding crowdsourcing and collaboration for crisis communication. A systematic literature review guided this study. As a result, 20 papers have been selected about solutions that support communication for crises in the last ten years. Findings reveal solutions whose requirements provide rapid emergency response, good coordination between the agents and the crowd, and trustful data passing through a validation process.
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Lixiong Chen, Monika Buscher, & Yang Hu. (2020). Crowding Out the Crowd:The Transformation of Network Disaster Communication Patterns on Weibo. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 472–489). Blacksburg, VA (USA): Virginia Tech.
Abstract: There is a surge in people turning to social media in disasters in China. In the 2010 Yushu earthquake, 5,979 Weibos were posted. Almost 10 years on, in the 2019 Yibin earthquake it was 17,495. This study presents a Social Network Analysis of the dynamics of this growth, taking the six major Chinese earthquakes of this decade as a case study. By constructing relationship matrices, the research reveals a transformation of networked crisis communication patterns on Weibo. We show how communication relationships between verified organisational users, government agencies, verified individual users (such as celebrities) and unverified ordinary users have changed, and we observe that government agencies are 'crowding out the crowd' of other users. We consider key aspects and the ethical complexities of this phenomenon.
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