Edward J. Glantz, Frank E. Ritter, & Tristan Endsley. (2015). Ebola and Yellow Fever Crisis Management Insights. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: This paper provides insight into crisis management of infectious disease outbreaks by comparing the current 2014 Ebola outbreak with a well-documented 1793 Yellow Fever outbreak. These reflections on crisis approaches and management from a human factors and cognitive engineering perspective may help encourage the application of historical epidemiology to better prepare for the next global infectious disease outbreak.
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Jonas Landgren. (2015). Insights from an ethnographic study of a foreign response team during the EBOLA Outbreak in Liberia. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: Organizing response operations during large-scale and complex disasters requires an ability to meet and adapt to sudden changes of plans. This paper presents descriptive accounts from an ethnographic field study of the work of a foreign Ebola response team during the Ebola outbreak on location in Liberia. The findings illustrate how response work is subject to frequent and rapid changes that result in unforeseen consequences that could cause frictions and dilemmas. The findings imply tentative implications for design, suggesting a need for improved decision support for re-planning and re-designing of ongoing response operations.
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Laura Laguna Salvadó, Matthieu Lauras, & Tina Comes. (2015). Humanitarian Value Stream Mapping: Application to the EBOLA Outbreak. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: Humanitarian Supply Chain Management serves as bridge between needs and aid provided. Flows of goods and information connect the field to headquarters, distribution to procurement, beneficiaries to donors. The problems of decision-making, information sharing and coordination can be studied with this special logistics focus. We present a Value Stream Mapping approach that provides a structure to analyze and understand the problems arising in practice, such as bottlenecks; waiting times; or misaligned procurement and distribution policies. We demonstrate our lean-management approach by using the ongoing Ebola Outbreak in West Africa as Case Study.
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Natalie D. Baker, Spyridon Samonas, & Kristine Artello. (2015). (Not) Welcome to the US: Hyper-Ebola and the Crisis of Misinformation. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: A hyperbolic portrayal of Ebola in the US resulted in a crisis of misinformation, when an actual outbreak never occurred. We study how online mass media uses discourse in the constitution of a culture of fear, and how non-expert actors (e.g. media) employ a specific line of discussion to legitimize actions outside of science. Strange nationalism is afantastical construction of foreign, invasive crises. This discourse was used in online media to create an imagined Ebola outbreak, which legitimized inappropriate disease management policies, since outbreak was positioned as fact. Information featured on mass media provides input to crisis and emergency management information systems, such as the Global Disaster Alert and Coordination System (GDACS). In this respect, online media play a key role in informing the public about crisis through the construction of real or imagined emergencies. How crisis is framed affects both public understanding and response by authorities.
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Xiao LongDeng, Hui Zhang, Ya Qi Tang, & Le Yi Ren. (2015). Risk Analysis of International Spreading in 2014 Ebola Outbreak to China Compared to Social Media. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: The 2014 West African EbolaOutbreak raisedfrom Sierra Leone, Guinea, and Liberia at December in 2013 has been reported to cause 21296 cases and 8429 deaths until now which became the deadliest recorded in history. In this paper, we proposed the riskanalysis to assess the international spread risk from mentioned three African countries to China by GEM(Global Epidemic Mobility) Model. As another part of analysis, we crawled related online social media data of Ebola from the most four favorite online social networks (including SINA, TENCENT) in China from June to November in 2014.By analyzing these attained social media data and airline data of GEM, we found some interesting results. For example, Beijing has the most importing risk of Ebola while it has the hottest discussion on social network.. Furthermore, we showed analysis of combining social network data with geographicaldemonstration and Chinese citizen sentiment towards this disaster.
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