Bjørn Erik Munkvold, Jaziar Radianti, Jan Ketil Rød, Tomasz Opach, Mikael Snaprud, Sofie Pilemalm, et al. (2019). Sharing Incident and Threat Information for Common Situational Understanding. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: This paper presents the INSITU research project initiated to provide a systematic approach for effective sharing, integration and use of information from different sources, to establish a common operational picture (COP) and shared situational understanding among multiple actors in emergency response. The solution developed will provide an interactive map display, integrating harmonisation of terminology and collaboration support for information sharing and synthesis. The enhanced COP will also support evaluation and learning from exercises and incidents. The project involves close collaboration with emergency management stakeholders in Norway, for requirements analysis, participatory design, and validation of project deliverables. The research will improve information sharing and decision support in emergency operations centres, which will contribute to improve societal resilience through more effective response capability.
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Bjørn Erik Munkvold, Mats Flaten, & Robin P. Nguyen. (2015). Volunteers? Perceptions of the Use of Social Media in Emergency Management. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: The paper presents the results of interviews with representatives from Norwegian emergency management volunteer organizations on their current use of social media and their perception of the potential for extended use of social media in their operations. Our study shows that social media is currently mainly used for information to the public and for internal communication. The informants expressed some reluctance towards the concept of virtual operations support teams, and using social media to collect information from the public. Yet, based on the possible benefits reported in the literature from studies of early adopters of digital volunteer groups, we argue in this paper for establishing a similar service at the regional level in Norway that can support the local volunteer organizations.
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Justine I. Blanford, Jase Bernhardt, Alexander Savelyev, Gabrielle Wong-Parodi, Andrew M. Carleton, David W. Titley, et al. (2014). Tweeting and tornadoes. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 319–323). University Park, PA: The Pennsylvania State University.
Abstract: Social Media and micro-blogging is being used during crisis events to provide live up-to-date information as events evolve (before, during and after). Messages are posted by citizens or public officials. To understand the effectiveness of these messages, we examined the content of geo-located Twitter messages (“tweets”) sent during the Moore, Oklahoma tornado of May 20th, 2013 (+/-1day) to explore the spatial and temporal relationships of real-time reactions of the general public. We found a clear transition of topics during each stage of the tornado event. Twitter was useful for posting and retrieving updates, reconstructing the sequence of events as well as capturing people's reactions leading up to, during and after the tornado. A long-term goal for the research reported here is to provide insights to forecasters and emergency response personnel concerning the impact of warnings and other advisory messages.
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Alexander F. Blecken, & Bernd Hellingrath. (2008). Supply Chain Management software for humanitarian operations: Review and assessment of current tools. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 342–351). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Humanitarian operations in response to sudden and slow-onset crises have increased considerably both in terms of size and complexity over the last decade. This requires a coordinated approach by all actors involved in disaster or humanitarian relief efforts. Since the logistics part of disaster relief spending is accountable for a major part of disaster relief spending, it is natural to look at the supply chains of humanitarian organizations when searching for potentials for cooperation during humanitarian operations. In this paper, we have reviewed Supply Chain Management software currently used or piloted in humanitarian organizations. Their main features are presented and the tools are assessed according to criteria specific to supply chain management requirements of humanitarian operations. We find that while there is one tool which has the potential of becoming a de-facto standard, there are still gaps to be filled.
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Jesse Blum, Genovefa Kefalidou, Robert Houghton, Martin Flintham, Unna Arunachalam, & Murray Goulden. (2014). Majority report: Citizen empowerment through collaborative sensemaking. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 767–771). University Park, PA: The Pennsylvania State University.
Abstract: In the past crisis sensemaking activities have primarily been controlled by professional emergency responders and the media. Social media, however, has the potential to see a shift towards more grassroots and ad hoc citizen engagement. This paper sets out our vision and our progress in implementation of a new online platform called 'Majority Report', which aims to empower citizen sensemaking activities around crisis events. The concept is to facilitate citizen volunteers to draw together a range of digital media (photographs, Tweets, videos, etc.) to present stories of crisis events, and thus demarcate arguments about different understandings in terms of the temporal ordering of event narrative components and their relations to each other. Through collaborative usages of the platform, accounts may be improved by others, and variants may be presented and compared to challenge existing assumptions and beliefs.
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Kees Boersma, Julie Ferguson, Peter Groenewegen, & Jeroen Wolbers. (2014). Beyond the myth of control: Toward network switching in disaster management. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 125–129). University Park, PA: The Pennsylvania State University.
Abstract: A novel, 'net-centric' approach to disaster management is challenging traditional forms of command and control, through technology-supported, self-directed networks of heterogeneous stakeholders including affected citizens. Citizen involvement in crisis response can strengthen the resilience of local communities, and improve the relevance and delivery of response, evidenced by increasingly important Web2.0-based platforms. While netcentric responses show promise as a principle, it remains unclear how networks can be integrated in shared response infrastructures. We draw on the concepts of 'programming' and 'switching' to suggest a different perspective by which to explore the potential and consequences of interconnected networks. Finally, we propose a research agenda that can help identify and understand switching points in disaster response, comparing a weakly formalized management structure, but strong in citizen involvement, with a strongly formalized management structure, but weak in citizen involvement. We thereby suggest how response organizations can relinquish their reliance on control and command approaches, increasing their adaptive capacity to capitalize on citizen-based information.
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Kees Boersma, Peter Groenewegen, & Pieter Wagenaar. (2009). Emergency response rooms in action: An ethnographic case-study in Amsterdam. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: During the last decades there has been a lot of attention to issues of safety, emergency response and crisis management. Emergency response rooms (ERRs) are interesting public sector organizational arrangements in this respect. In our paper we pay attention to emergency response rooms in the Netherlands and especially in Amsterdam. Using an ethnographic approach, we studied the fire brigades (red), the medical services (white) and the police (blue) including their back-office organizations, their habits, and the systems in-use. As could be predicted, the (technical) integration of ERR systems in the Netherlands was not unproblematic. In our contribution we will make clear that the organization of the safety response in Amsterdam is rather fragmented. The latest discussion in the field is about the introduction of net-centric work, a concept based upon the interactive internet 2.0. Yet, it is not so much the technology, as well as the institutional arrangements that are at stake.
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Lindsley G. Boiney, Bradley Goodman, Robert Gaimari, Jeffrey Zarrella, Christopher Berube, & Janet Hitzeman. (2008). Taming multiple chat room collaboration: Real-time visual cues to social networks and emerging threads. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 660–668). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Distributed teams increasingly rely on collaboration environments, typically including chat, to link diverse experts for real time information sharing and decision-making. Current chat-based technologies enable easy exchange of information, but don't focus on managing those information exchanges. Important cues that guide face-to-face collaboration are either lost or missing. In some military environments, operators may juggle over a dozen chat rooms in order to collaborate on complex missions. This often leads to confusion, overload, miscommunication and delayed decisions. Our technology supports chat management. A summary display bar reduces the number of chat rooms operators need open by providing high level situational awareness pointers, in real-time, to: a) rooms with increasing message activity levels, b) rooms in which important collaborators are participating (those in the operator's social network), and c) rooms in which operator-selected keywords are used. This ability to peripherally monitor less critical chat rooms reduces operator overload, while enhancing the ability to rapidly detect important emerging discussion threads. © 2008 The MITRE Corporation. All rights reserved.
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Ivan Boissières, & Eric Marsden. (2005). Organizational factors of robustness. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 117–122). Brussels: Royal Flemish Academy of Belgium.
Abstract: In complex socio-technical systems, robustness is achieved through interaction between the technical structure of the system and the social and organizational structure of the operators who run the system. While the need for human oversight of complex systems is widely recognized, the impact of organizational factors on the effectiveness of the oversight function is not well understood. We have studied the social interactions between supervision and maintenance operators of the largest French telecom operator, using techniques from the sociology of organizations. Detailed analysis of the social network formed by these operators has allowed us to identify a number of factors that contribute positively or negatively to the robustness of the system.
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Erik A.M. Borglund, & Lena-Maria Öberg. (2014). Creation of an exercise scenario: A collaborative design effort. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 488–492). University Park, PA: The Pennsylvania State University.
Abstract: To increase the preparedness Crisis response and management authorities carry out various forms of exercises. This article is based upon a three year long project named Gaining security symbiosis (GSS). The project was aiming to increase the collaboration between crisis actors in the Swedish-Norway border region through exercises. We argue that creation of scenarios is a design challenge. In the GSS project, the exercises are built upon designed scenarios, which should make the exercise realistic and make the trainee train the expected. We propose a scenario design method that is built upon an iterative approach and that includes collaboration with the actors that are involved in the exercise. The method also includes a set of characteristics that could be used to evaluate the events of the scenario. The method have been developed and refined during the project and show some promising result. There is however a need for future research when it comes to further development and evaluation of the proposed design method.
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Boris Petrenj, & Paolo Trucco. (2021). Blockchain-based Solutions to support inter-organisational Critical Infrastructure Resilience. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 982–993). Blacksburg, VA (USA): Virginia Tech.
Abstract: This conceptual paper critically discusses opportunities for and challenges to the development and exploitation of blockchain-based solutions for resilience management at inter-organizational level of interdependent Critical Infrastructure (CI) systems. The main premise behind this idea is that trustful information-sharing and inter-institutional collaboration are the key elements of government and private sector efforts to build CI resilience (CIR). The discussion presents a vision that the adoption and adaptation of Blockchain Technology (BCT) could significantly improve the way a network of stakeholders prepares for and performs in face of inevitable CI disruptions. Even though BCT is regarded as technological innovation, the impacts go far beyond information systems. BCT application in this domain would entail significant benefits to organizational, managerial, legal and social issues, but would require adequate operational and organizational changes. We discuss how interdisciplinary approach (BCT and CIR) could address existing challenges, how it could introduce new challenges and how it could support other approaches and paradigms currently being regarded as the future of risk and resilience management. Even though the discussion in this paper is focused on Critical Infrastructure resilience, each point also applies to Crisis/Disaster management domain in general. This is a preliminary overview with the aim to stimulate further discussions and point to possible new, disruptive and interdisciplinary research avenues. To this end, a possible research agenda is eventually proposed.
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Boris Petrenj, Mariachiara Piraina, Giada Feletti, Paolo Trucco, Valentina Urbano, & Stefano Gelmi. (2021). Cross-border Information Sharing for Critical Infrastructure Resilience: Requirements and Platform Architecture. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 247–259). Blacksburg, VA (USA): Virginia Tech.
Abstract: Resilience of Critical Infrastructures is high on the agenda of countries' efforts. Modern CI highly interdependent and span countries, so disruptions occurring on one side of the border can significantly affect economic and social functions on the other. To build CI resilience, stakeholder organizations must collaborate and exchange information throughout the Emergency Management cycle. In this paper, we present the Critical Infrastructure Platform (PIC in Italian) which is being developed within the SICt project (Resilience of Cross-Border Critical Infrastructure). PIC is a technological piece of a broader cross-border regional resilience strategy between Lombardy Region (Italy) and Canton Ticino (Switzerland) aiming to improve the capacity to manage accidental events involving transportation CI between the two countries. The main goal of the PIC platform is to support secure and effective information-sharing, inter-organizational risk assessment, monitoring and operational coordination under critical situations. The paper presents the key requirements of such ICT system, its high-level architecture including the description of its main modules, main takeaways and future steps.
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Art Botterell, & Martin Griss. (2011). Toward the next generation of emergency operations systems. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: For more than half a century the Emergency Operations Center (EOC) has been a key component of emergency management (EM), homeland security and business continuity practice. Changes in the technical, threat, economic and social environments are placing new pressures on the concept of the EOC in the public, private and community sectors. Investigation of the desirable attributes of a “Next Generation EOC” has led to alternative EOC roles and configurations. This paper describes emerging pressures on, and trends in, emergency and business contingency management systems, and describes a research program to explore solutions to both new and persistent design challenges.
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Art Botterell, & Martin Griss. (2012). A pragmatic approach to smart workspaces for crisis management. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: We explore the nature and benefits of smart spaces from the perspective of the emergency management user, propose a design vocabulary and reference architecture for constructing feasible, robust and flexible smart spaces for crisis management, and offer some examples of how smart-space approaches might support crisis management. © 2012 ISCRAM.
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Mike Botts, George Percivall, Carl Reed, & John Davidson. (2008). OGC® sensor web enablement: Overview and high level architecture. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 713–723). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: A precursor paper (also available as an OGC White Paper) provides a high-level overview of and architecture for the Open Geospatial Consortium (OGC) standards activities that focus on sensors, sensor networks, and a concept called the “Sensor Web”. This OGC focus area is known as Sensor Web Enablement (SWE). For readers interested in greater technical and architecture details, please download and read the OGC SWE Architecture Discussion Paper titled “The OGC Sensor Web Enablement Architecture” (OGC document 06-021r1).
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Beau Bouchard, & Brian M. Tomaszewski. (2012). Automated space aid program. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: As the geographic scale, operational complexity and frequency of disasters continues coupled with ever-increasing amounts of information related to disaster response activity, the crisis management practitioner and research communities are calling for new methodologies for processing and visually representing disaster information [1]. More specifically, there is a growing body of research focused on how analytical outputs based on remote sensing and Geographic Information System (GIS) such as disaster impact assessments can be formatted into usable information products for crisis management practitioners[2]. © 2012 ISCRAM.
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Robert T. Brigantic, David S. Ebert, Courtney D. Corley, Ross Maciejewski, George A. Muller, & Aimee E. Taylor. (2010). Development of a quick look pandemic influenza modeling and visualization tool. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Federal, State, and local decision makers and public health officials must prepare and exercise complex plans to contend with a variety of possible mass casualty events, such as pandemic influenza. Through the provision of quick look tools (QLTs) focused on mass casualty events, such planning can be done with higher accuracy and more realism through the combination of interactive simulation and visualization in these tools. If an event happens, the QLTs can then be employed to rapidly assess and execute alternative mitigation strategies, and thereby minimize casualties. This can be achieved by conducting numerous “what-if” assessments prior to any event in order to assess potential health impacts (e.g., number of sick individuals), required community resources (e.g., vaccinations and hospital beds), and optimal mitigative decision strategies (e.g., school closures) during the course of a pandemic. In this presentation, we overview and demonstrate a pandemic influenza QLT, discuss some of the modeling methods and construct and visual analytic components and interface, and outline additional development concepts. These include the incorporation of a user selectable infectious disease palette, simultaneous visualization of decision alternatives, additional resource elements associated with emergency response (e.g., first responders and medical professionals), and provisions for other potential disaster events.
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Briony Gray. (2020). Turning Words into Wisdom: A Framework for Using Post-Disaster Data for Community Resilience. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 356–365). Blacksburg, VA (USA): Virginia Tech.
Abstract: Small island developing states (SIDs) face a range of underlying issues that increase their vulnerability and risk to disaster. This commonly results in a lack of available, reliable and actionable data for both island nations as well as their insular communities. Simultaneously, issues such as climate change make their riskscapes unique and challenging to mitigate, forcing the need to find methods of improving community resiliency. This paper uses qualitative interviews conducted in the post-disaster phase of the 2017 Atlantic hurricane season to highlight the main issues experienced by communities. It then uses these, as well as literature guidance, to create a Lessons Learnt Framework (LLF) designed to challenge underlying assumptions, assess management efforts, discuss and record community experiences, and to feedback social capital into vulnerable communities to support future community resilience.
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Briony Gray, & Matthew Colling. (2021). Understanding Interoperability in Humanitarian Aid Organizations. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 439–447). Blacksburg, VA (USA): Virginia Tech.
Abstract: Quality and timely knowledge is critical to effective humanitarian operations during crises. Despite this, there remain limitations to its capture, exchange and understanding both in the inter and intra agency settings. To improve this, methods like interoperability should be improved within humanitarian aid organizations and their wider networks. Learning from the experiences and insights of domestic and international delegates of the Canadian Red Cross, this paper highlights that the biggest added values of interoperability to the intra-agency setting are (i.) increasing organizational capacity, expertise and reputation, (ii.) better tools, processes and leveraging valuable knowledge, and (iii.) improved engagement of volunteers, employees and delegates. The most prevalent barriers are (i.) workplace culture, (ii.) differences in operations, context and communications and (iii.) the socio-technical barriers of systems, processes and integration. The paper concludes by presenting lessons for humanitarian organizations to improve interoperability, supporting resilient responses for future crisis management.
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Briony Gray, Mark Weal, & David Martin. (2018). Building Resilience in Small Island Developing States: Social Media during the 2017 Atlantic Hurricane Season. In Kristin Stock, & Deborah Bunker (Eds.), Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. (pp. 469–479). Albany, Auckland, New Zealand: Massey Univeristy.
Abstract: There are growing concerns that future Atlantic hurricane seasons will be severe and unpredictable due to underlying factors such as climate change. The 2017 season may offer a range of lessons, especially to small island developing states (SIDS), who are looking to build community resilience and heighten community engagement to cope with disaster. While many SIDS utilise a range of media and technology for these purposes, there has been a recent uptake in the use of social media, which may have further potential to support their goals. This paper scopes the use and users of social media in the case of Antigua and Barbuda during the 2017 Atlantic hurricane season. Through a series of qualitative interviews it explains the role that social media currently has, and concludes with suggestions for its improvement in future seasons that are contextualized over the disaster lifecycle phases.
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Briony Gray, Mark Weal, & David Martin. (2018). Supporting Situational Awareness during Disasters: The Case of Hurricane Irma. In Kristin Stock, & Deborah Bunker (Eds.), Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. (pp. 123–131). Albany, Auckland, New Zealand: Massey Univeristy.
Abstract: In a rapidly globalizing world, disasters and the way in which they are managed are changing. Social media, in conjunction with other online resources, now provide a wealth of information throughout the lifecycle of disasters and are relied upon by individuals and emergency responders alike. The study of such data as a lens for analysis has proved valuable in recent years, with many contributing to targeted emergency response protocols and improved methods for the management strategies of future crises. This study seeks to make a similar contribution by reporting on the use of such data for situational awareness during the case of hurricane Irma, which occurred between September and August 2017. Using a mixed methods approach the paper examines data from social media such as Twitter, as well as other online sources such as blogs and news media, to provide original insight into the disaster. A conceptual framework is then applied to determine the uses and users of social media, and to identify how these change throughout the course of the disaster, thus demonstrating situational awareness over time. The paper concludes with proposed improvements for disaster management and emergency response for future similar disasters, specifically in the hurricane season, in addition to more generalized hazards which are predicted to increase in their frequency and severity due to underlying issues such as climate change.
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Briony Jennifer Gray. (2016). Social Media and Disasters: A New Conceptual Framework. In A. Tapia, P. Antunes, V.A. Bañuls, K. Moore, & J. Porto (Eds.), ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management. Rio de Janeiro, Brasil: Federal University of Rio de Janeiro.
Abstract: Conceptual frameworks which seek to integrate social media uses into disaster management strategies are employed in a range of events. With continued variations to social media practices, developments in technology, and changes in online behaviors, it is imperative to provide conceptual frameworks which are relevant, current and insightful. This paper conceptualizes a range of recent literature through an inductive methodology, and presents the themes of Web accessibility and online information reliability as broad and emerging considerations for the identification of social media uses during disasters. It presents a new conceptual framework of current social media uses which may be used to supplement existing frameworks. The framework has been applied to a dataset of Tweets from the 2015 Nepal earthquake to demonstrate its validity. Suggestions for future applications are discussed.
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Marcia Brooks. (2006). Challenges for warning populations with sensory disabilities. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 137–140). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: People with sensory disabilities, like anyone else, need access to timely emergency and weather warnings information. Primary information sources, radio and television broadcasts, do not consistently serve the needs of the 28 million people who are deaf or hard-of-hearing, or the 11 million people who are blind or have low vision. Alert systems, services and products are developing text and audio alert capabilities to serve these populations but many inconsistently support appropriate modalities and accessible interfaces. Funded by the US Department of Commerce, WGBH is uniting emergency alert providers, local information resources, telecommunications industry and public broadcasting representatives, and consumers to research and disseminate replicable approaches to make emergency warnings and community-based information accessible. Through research with consumers and the public warning community, and delivery and device testing, an information model is being developed with recommended accessibility extensions to emergency system protocols, technologies and services for cross-platform delivery. © 2006 WGBH Educational Foundation.
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Bruna Diirr, Vânia de Oliveira Neves, Marcus Vinícius Vasconcelos de Almeida Cunha, Ana Beatriz Kapps dos Reis, & Jairo Francisco de Souza. (2021). Software Requirements for Disaster Management Systems. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 1042–1054). Blacksburg, VA (USA): Virginia Tech.
Abstract: Disasters are a major global problem and a serious threat to sustainable development. In this context, the development of disaster management systems becomes a complex activity, both due to the unpredictability of the events to be treated and the difficulty in extracting or identifying these systems users' needs (requirements). This study aims to understand the requirements usually elicited for disaster management systems and how such requirements are identified. Thus, a systematic mapping of literature (SM) and an open-source repository mining (RM) were performed. Results bring benefits both to academics and practitioners, as detail several characteristics of disaster management systems that could assist these systems development and decision-making, besides providing inputs to guide further research.
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Raffaele Bruno, Marco Conti, & Andrea Passarella. (2008). Opportunistic networking overlays for ICT services in crisis management. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 689–701). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: ICT infrastructures are a critical asset in today's Information society. Legacy telecommunication systems easily collapse in the face of disruptions due to security incidents or natural disasters. Hence, there is an urgent demand for new architectures and technologies ensuring a more efficient and dependable support for various security missions, such as disaster relief initiatives, first responder operations, critical infrastructure protection, etc. In this paper we advocate the opportunistic networking paradigm to build a self-organizing overlay ICT infrastructure for supporting dependable crisis management services. Our opportunistic framework to “glues together” surviving parts of the pre-existing infrastructure with networks deployed on-demand and users devices, and supports dependable distribution of coherent, updated, and non-contradictory information distribution. Finally, to show the potential advantages of our solution, we present initial results on the performance of different types of opportunistic infrastructures, by particularly highlighting the gains of context-aware systems.
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