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Tung Bui, & Siva Sankaran. (2006). Foundations for designing global emergency response systems (ERS). In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 72–81). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: Works on Emergency Response Systems (ERS) tend to set aside-or discuss peripherally-the global nature of catastrophes and the unique conditions under which these systems have to operate. Major disasters either affect more than one country or require the help of more than one nation. Designing ERS to manage global crisis situations pose great challenges due to incompatible technologies, language and cultural differences, variations in knowledge-level and management styles of decision makers, and resource limitations in individual countries. In this paper, we outline theoretical foundations for designing global ERS. We develop a path model that identifies the elements and their interactions needed to ensure quality of outcomes and processes of emergency response. We also prescribe a Global Information Network (GIN) architecture to provide decision-makers with timely response to crises involving global intervention.
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Eric F. T. Buiël, & Jan Lubbers. (2007). Educational agents for the training of tunnel operators. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 545–550). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The tunnel operator monitors and regulates the flow of traffic inside a tunnel, and takes actions in case an incident occurs. TNO has developed a training simulator that enables the operator to train incident situations. We are currently improving the simulator by developing intelligent agents that support a qualified operator, who trains himself, without the presence of a human instructor. This paper provides an overview of research activities in this project. In particular, it describes two types of educational agents, the authoritative instructor agent and the non-authoritative companion agent.
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Colleen J Buono, Theodore C. Chan, William G. Griswold, Ricky Huang, Fang Liu, James Killeen, et al. (2008). WIISARD: Wireless internet information system for medical response to disasters. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (126). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Called the Wireless Internet Information System for Medical Response in Disasters, or WIISARD, the use of sophisticated wireless technology to coordinate and enhance care of mass casualties in a terrorist attack or natural disaster is the focus of a federally funded research project at the University of California, San Diego (UCSD). The project brings together broad-based participation from academia, industry, the military, and emergency responders from the City and County of San Diego.
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Aaron Burgman, Nikhil Kalghatgi, Erika Darling, Chris M. Newbern, Kristine Recktenwald, Shawn Chin, et al. (2006). Emergency data analysis via semantic lensing. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 334–338). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: Emergency situations often play out over extended geographic regions and can present response personnel with numerous types of data at various level of detail. Such data may be displayed in mapping software tools that organize the data into layers. Sufficiently complex scenarios can result in dense, occluded, and cluttered map displays. We investigated a localized, detail-on-demand filtering strategy called semantic lensing that in certain situations provides a more efficient and desirable approach than filtering global layers for mitigating clutter and occlusion. An initial formal user study with these semantic lenses has shown their value in aiding decision makers during tasks that might occur during detection of and response to emergency situations. Completion times are significantly faster when using lenses, and workloads are significantly lower. Future work will evaluate additional features and task-specific applicability, and may support the distribution of such a lens tool to emergency preparedness and response personnel.
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Monika Büscher, Lisa Wood, & Sung-Yueh Perng. (2013). Privacy, security, liberty: Informing the design of EMIS. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 401–410). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: This paper explores issues of security, privacy and liberty arising in relation to ICT supported emergency management. The aim is to inform the design of emergency management information systems (EMIS) and architectures that support emergent interoperability and assembly of emergency management systems of systems. We show how transformations of social and material practices of privacy boundary management create challenges, opportunities and dangers in this context. While opportunities include development of more efficient and agile emergency management models, building on smart city concepts, dangers include surveillance, social sorting and an erosion of civil liberties. Against this backdrop, we briefly explore human practice focused 'privacy by design' as a candidate design avenue.
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Monika Büscher, Markus Bylund, Pedro Sanches, Leonardo Ramirez, & Lisa Wood. (2013). A new manhattan project? Interoperability and ethics in emergency response systems of systems. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 426–431). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: In this paper we discuss ethical challenges arising around IT supported interoperability in multi-agency emergency management and explore some methodological responses.
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Axel Bürkle, Florian Segor, Sven Müller, Igor Tchouchenkov, & Matthias Kollmann. (2012). Advantages of an integrated open framework for immediate emergency response. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: Recent disasters have shown that wireless sensors and unmanned systems are increasingly becoming a valuable aid for first responders. Depending on the kind of incident and its extent, different assets are to be used. The more diverse these assets are, the more complex their simultaneous use and coordination. Therefore, integrated solutions are needed which comprise all necessary components such as power supply, communication infrastructure, data acquisition and processing, decision support and information dissemination. In this paper, an architecture for an open framework is proposed and its advantages over dedicated solutions are discussed. The flexibility of the universal control station presented here is demonstrated using the example of integrating a smartphone as an additional mobile sensor. © 2012 ISCRAM.
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Monika Büscher, & Preben Holst Mogensen. (2007). Designing for material practices of coordinating emergency teamwork. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 419–429). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In this paper we describe the inspiration for, and the design of, prototype technologies that support emergency teamwork. We combine ethnographic studies of material practice, participatory design collaboration with emergency personnel, and knowledge of the potential of ubiquitous computing technologies to 'stretch' the materiality of envi-ronments, persons and equipment. A range of prototypes-products of an iterative, ethnographically informed, participatory design process-are described in a series of scenarios. We conclude with a discussion of potential benefits and challenges our experience raises for socio-technical-material innovation in emergency teamwork.
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Monika Büscher, Catherine Easton, Maike Kuhnert, Christian Wietfeld, Matts Ahlsén, Jens Pottebaum, et al. (2014). Cloud ethics for disaster response. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 284–288). University Park, PA: The Pennsylvania State University.
Abstract: In emergencies, exceptions to data protection raise concerns that data may become available to unexpected actors during and after a crisis, resulting in privacy intrusion and social sorting. Apart from ethical issues, there are legal issues, for example around data minimization and issues around social and cultural practices of sharing information. This paper explores key ethical, legal and social issues (ELSI) in utilizing cloud computing for disaster response and management and some examples of innovative design.
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Monika Büscher, Margit Kristensen, & Preben Mogensen. (2007). Making the future palpable: Notes from a major incident future laboratory. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 71–81). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Future laboratories allow users to experiment with future technologies in as realistic as possible conditions. We have devised this method because, to realize the potential of ubiquitous computing technologies it is essential to anticipate and design for future practices, but for prospective users it is often difficult to imagine and articulate future practices and provide design specifications. They readily invent new ways of working in engagement with new technologies, though and, by facilitating as realistic as possible use of prototype technologies in Future Laboratories designers and users can define both opportunities and constraints for design. We present 11 scenes from a Major Incidents Future Laboratory held in September 2005. For each scene we point out key results. Many raise tough questions rather than provide quick answers. In the discussion we summarize important lessons learnt.
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Monika Büscher, Preben Holst Mogensen, & Margit Kristensen. (2008). When and how (not) to trust IT? Supporting virtual emergency teamwork. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 167–176). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In this paper we use the formative evaluation of a prototype 'assembly' of pervasive computing technologies to specify design implications for emergency virtual teamwork tools. The prototype assembly, called “Overview”, was implemented in collaboration with police, fire and medical emergency services as part of the real life event management during the Tall Ships' Races 2007 in Denmark. We describe how the emergency teams used the technologies for collaboration between distributed colleagues, to produce shared situation awareness, to manage efforts and resources and respond to minor emergencies. Trust in technology is a key need virtual teams identify in their endeavours to dovetail innovative technologies into emergency work. We show how practices of working up trust are supported by the PalCom open architecture (which was used to build Overview), and delineate design guidelines to enable the productive integration of pervasive computing.
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Gonçalo Caiado, Rosário Macário, & Carlos Sousa Oliveira. (2011). A new paradigm in urban road network seismic vulnerability: From a link-by-link structural approach to an integrated functional assessment. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Other than the direct exposure of a seismic event, the interruption of the transportation network causes an indirect exposure of the population living in stricken areas. In spite of such evidences, current planning practices rarely address road network seismic risk concerns beyond the typical structural link-by-link approach. The underlying hypothesis of the current research work is that, when facing a major earthquake, the impacts on road networks performance for emergency response functions can be minimized namely by the introduction of measures, not only in terms of infra-structural reinforcement but also in terms of network connectivity and activities location. Potential applications of this work include urban planning micro and macro scale solutions to be included in specific instruments (such as urban master plans or emergency plans). Additionally, the proposed method may be integrated in loss estimation models, which still do not include earthquake losses due to inaccessibility.
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Gaoussou Camara, Rim Djedidi, Sylvie Despres, & Moussa Lo. (2012). Towards an ontology for an epidemiological monitoring system. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: Epidemiological monitoring systems are used to control the evolution of disease spreading and to suggest action plans to prevent identified risks. In this domain, risk prediction is based on quantitative approaches that are hardly usable when data collection is not possible. In this paper, a qualitative approach based on an epidemiological monitoring ontology is proposed. We describe the design of this ontology and show how it fits into classical monitoring systems and helps overcoming limits related to quantitative approaches. © 2012 ISCRAM.
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Camelia Bellepeau, Hugo Bergere, Corentin Thevenet, Frédérick Bénaben, Nafe Moradkhani, & Thibaut Cerabona. (2022). Use of Physics of Decision to Assess how COVID-19 Impacted Air Pollution. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 887–894). Tarbes, France.
Abstract: This article focuses on the question of the impact of the COVID-19 crisis on air pollution. The chosen approach is based on the principle of “Physics of Decision” (POD), which considers: (i) the performance of a system as a physical trajectory within the framework of its performance indicators, (ii) risks or opportunities (potentialities) as forces that may deviate that trajectory, and (iii) benefits or damages (actualities) as concrete deviations of the performance trajectory. The daily data about the air pollution in Paris area (France) has been gathered for eight years (2014-2021) and three main performance indicators have been chosen. Then, the performance trajectory of each year has been plotted and the expected trajectories of 2020 and 2021 have been guessed from the previous ones. The deviation between the expected and actual trajectories of 2020 and 2021 have been assessed, and using physics and motion laws, evaluated as a deviation force.
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Bruce D. Campbell, Konrad E. Schroder, & Chris E. Weaver. (2010). RimSim visualization : An interactive tool for post-event sense making of a first response effort. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Upon developing a software agent-based simulator for training roles in emergency response scenarios, the PARVAC team at the University of Washington has pursued building a tool for better investigative review and insight generation on the performance of an emergency response game session team. While our RimSim Response software included the opportunity to re-run a simulated team performance in order to review player and agent behavior, we did not provide our trainees the ability to visually query their performance outside of a sequential review of the emergency response effort. By integrating our RSR visualization components with an existing visual query software package called Improvise, we were able to construct highly-coordinated visualizations of our data model for the ability to apply a sense making approach in the investigation of live player and software agent-based behavior – both as individual players and as combinations of players working on tasks associated with an emergency response scenario. The resultant tool is now our primary visualization tool for discussing first responder team performance and supports the overall RSR objective of training teams to make the most effective, recognition-primed decisions when a real emergency crisis occurs in their community. This paper reviews our visualization tool and demonstrates its use.
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José H. Canós-Cerdá, Carmen Penadés, Abel Gómez, & Marcos R. S. Borges. (2012). SAGA: An integrated architecture for the management of advanced emergency plans. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: Despite the significant advances that software and hardware technologies have brought to the emergency management field, some islands remain where innovation has had little impact. Among them, emergency plan management is of particular relevance due to their key role in the direction of teams during responses. Aspects like coordination, collaboration, and others are spread in plain text sentences, impeding automatic tool support to improve team per-formance. Moreover, administrative management of plans becomes a mere document management activity. In this paper, we present SAGA, an architecture that supports the full lifecycle of advanced emergency plan management. By advanced we mean plans that include new types of interaction such as hypermedia and advanced process definition languages to provide precise specification of response procedures. SAGA provides all the actors involved in plan management a number of tools supporting all the stages of the plan lifecycle, from its creation to its use in training drills or actual responses. It is intended to be instantiated in systems promoted by civil defense agencies, providing administrative support to plan management; additionally, editing tools for plan designers and tools for analysis and improvement of such plans by organizations are provided. Plan enactment facilities in emergency response are also integrated. To our knowledge, it is the very first proposal that covers all the aspects of plan man-agement. © 2012 ISCRAM.
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José H. Canós-Cerdá, Juan Sánchez-Díaz, Vicent Orts, Carmen Penadés, Abel Gómez, & Marcos R. S. Borges. (2014). Turning emergency plans into executable artifacts. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 498–502). University Park, PA: The Pennsylvania State University.
Abstract: On the way to the improvement of Emergency Plans, we show how a structured specification of the response procedures allows transforming static plans into dynamic, executable entities that can drive the way different actors participate in crisis responses. Additionally, the execution of plans requires the definition of information access mechanisms allowing execution engines to provide an actor with all the information resources he or she needs to accomplish a response task. We describe work in progress to improve the SAGA's Plan definition Module and Plan Execution Engine to support information-rich plan execution.
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Andrea Capata, Andrea Marrella, Ruggero Russo, Manfred Bortenschlager, & Harald Rieser. (2008). A geo-based application for the management of mobile actors during crisis situations. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 219–229). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The widespread availability of network-enabled handled devices has made the development of pervasive computing applications an emerging reality particularly suitable for managing emergency/disaster situations. Moreover in emergency management scenarios, Geographic Information Systems (GIS) are gaining momentum for their capacity to capture, analyze and manage geo-referenced data. In this paper we discuss an architecture designed to support rescue teams operating in outdoor environments and equipped with mobile devices working in a P2P fashion within a Mobile Ad-hoc Network (MANET). Our system has been designed to effectively address the on-field working persons' need for geographic information that cannot be supplied by conventional paper-based maps. Our approach provides a transparent access to geo-information and to GIS functionalities, and it addresses issues specifically relevant to emergency management scenarios in open fields.
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Cornelia Caragea, Nathan McNeese, Anuj Jaiswal, Greg Traylor, Hyun-Woo Kim, Prasenjit Mitra, et al. (2011). Classifying text messages for the haiti earthquake. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In case of emergencies (e.g., earthquakes, flooding), rapid responses are needed in order to address victims' requests for help. Social media used around crises involves self-organizing behavior that can produce accurate results, often in advance of official communications. This allows affected population to send tweets or text messages, and hence, make them heard. The ability to classify tweets and text messages automatically, together with the ability to deliver the relevant information to the appropriate personnel are essential for enabling the personnel to timely and efficiently work to address the most urgent needs, and to understand the emergency situation better. In this study, we developed a reusable information technology infrastructure, called Enhanced Messaging for the Emergency Response Sector (EMERSE), which classifies and aggregates tweets and text messages about the Haiti disaster relief so that non-governmental organizations, relief workers, people in Haiti, and their friends and families can easily access them.
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Cornelia Caragea, Anna Squicciarini, Sam Stehle, Kishore Neppalli, & Andrea H. Tapia. (2014). Mapping moods: Geo-mapped sentiment analysis during hurricane sandy. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 642–651). University Park, PA: The Pennsylvania State University.
Abstract: Sentiment analysis has been widely researched in the domain of online review sites with the aim of generating summarized opinions of product users about different aspects of the products. However, there has been little work focusing on identifying the polarity of sentiments expressed by users during disaster events. Identifying sentiments expressed by users in an online social networking site can help understand the dynamics of the network, e.g., the main users' concerns, panics, and the emotional impacts of interactions among members. Data produced through social networking sites is seen as ubiquitous, rapid and accessible, and it is believed to empower average citizens to become more situationally aware during disasters and coordinate to help themselves. In this work, we perform sentiment classification of user posts in Twitter during the Hurricane Sandy and visualize these sentiments on a geographical map centered around the hurricane. We show how users' sentiments change according not only to users' locations, but also based on the distance from the disaster.
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Rebecca E. Carella, & Susan P. McGrath. (2006). ARTEMIS personal area networks for emergency remote triage and information management. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 592–597). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: The Automated Remote Triage and Emergency Management Information System (ARTEMIS) project seeks to provide situational awareness to all level of commands in order to increase patient survival rate during emergencies. By moving the burden of triage off of the medic and into an automated system, more time will be able to be spent on casualty care rather than assessment. Continual monitoring of responders and casualties will alert medics of critical changes in a patient's health that might normally have gone undetected after a patient is initially triaged. ARTEMIS employs a network of embedded sensors worn by responders and casualties to gather the data required for greater situational awareness and to relay the data back to appropriate levels of command both on the field and in remote locations.
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Carolin Klonner, Melanie Eckle, Tomás Usón, & Bernhard Höfle. (2017). Quality Improvement of Remotely Volunteered Geographic Information via Country-Specific Mapping Instructions. In eds Aurélie Montarnal Matthieu Lauras Chihab Hanachi F. B. Tina Comes (Ed.), Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management (pp. 939–947). Albi, France: Iscram.
Abstract: Volunteered geographic information can be seen as valuable data for various applications such as within disaster management. OpenStreetMap data, for example, are mainly contributed by remote mappers based on satellite imagery and have increasingly been implemented in response actions to various disasters. Yet, the quality often depends on the local and country-specific knowledge of the mappers, which is required for performing the mapping task. Hence, the question is raised whether there is a possibility to train remote mappers with country-specific mapping instructions in order to improve the quality of OpenStreetMap data. An experiment is conducted with Geography students to evaluate the effect of additional material that is provided in wiki format. Furthermore, a questionnaire is applied to collect participants' socio-demographic information, mapping experience and feedback about the material. This pre-study gives hints for future designs of country-specific mapping instructions as well as the experiment design itself.
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Ian Carpenter. (2008). Implementing CAP and EDXL standards to enhance web-based crisis management. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (2). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In response to the Australian Federal Government's legislative changes, including the Disaster Management Act 2003, both State and Local Government are finding it necessary to work ever more closely to ensure the successful development, approval and operation of local disaster management plans and activities. Working closely with numerous Local governments and their stakeholders, Faulkner Technologies has developed a web-based information management exchange to facilitate the timely and accurate collation, dissemination and sharing of event-related information during an incident or disaster. Challenges such as geographically-dispersed operations, information management, communication management, reporting and logging and capturing key learnings are common to all local councils. Our web-based information management exchange dovetails with both the paper-based Standard Operating Procedure and multiple communication systems significantly enhancing the management of disasters and incidents. In conjunction with NICTA (National ICT Australia) and their Smart Applications for Emergencies (SAFE) project, the solution uses the Common Alerting Protocol (CAP) and Emergency Data eXchange Language (EDXL) standards for message distribution.
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Carsí, J. A., Canós, J. H., Penadés, M. ª C., Sánchez-Díaz, J., & Borges, M. R. S. (2023). Towards a Generic Metamodel for Urban Resilience Assessment. In Jaziar Radianti, Ioannis Dokas, Nicolas Lalone, & Deepak Khazanchi (Eds.), Proceedings of the 20th International ISCRAM Conference (pp. 1059–1068). Omaha, USA: University of Nebraska at Omaha.
Abstract: The proliferation of natural and artificial disasters in the last decades has made urban resilience enforcement a strategic goal of city governments worldwide and a hot research topic for academics and practitioners. Consequently, several urban resilience assessment and improvement frameworks have been proposed. Some frameworks have associated operational tools, but these systems are not interoperable with other frameworks' utilities, forcing cities to use different tools for evaluating various aspects of resilience. Since data must be converted manually from one tool to another, the conversion may be error-prone and tedious. In this paper, we report the steps toward defining an urban resilience metamodel that intends to be at the core of a multi-framework urban resilience management portal. Our goal is to provide city administrators with a single operational tool able to evaluate resilience according to different frameworks, thanks to the definition of semantic interoperability mechanisms between the frameworks and the metamodel
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Cary Milkop, & Najif Ismail. (2018). The Poor Performance of Non Structural Components in Seismic Events in Context. In Kristin Stock, & Deborah Bunker (Eds.), Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. (pp. 351–365). Albany, Auckland, New Zealand: Massey Univeristy.
Abstract: Damage to non-structural components (NSCs) in seismic events has been identified as a recurring problem in New Zealand for decades. It is also a problem in comparable seismic risk countries. Whilst improvements have been made and lessons learned, the complexity of suspended ceilings has also grown. The purpose of this article is to review the situation for suspended NSCs and to discuss recommendations. Whilst NSCs have not received the attention that structural components have, they are a significant source of costs and consequences should they fail in seismic events. Several articles have emerged surrounding NSC failure but owing to the inherent complexity of the subject, there is no one document that covers all aspects. The poor performance of NSCs in seismic events has been known and written about for several decades. The USA is a comparable and useful source of information around what has proven to be effective and system-changing.
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