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Hans Zimmermann. (2006). Availability of technologies versus capabilities of users. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 66–71). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: The regulatory environment is no longer the primary hindrance to the full application of telecommunications technology in the service of emergency response, disaster prevention and relief, and crisis management. Nowadays the restricting factor is the lack of knowledge about the capabilities, but also the limitations, of the multitude of specialized and of public communication systems. This paper will analyze the situation with the help of some practical examples and will recommend an interdisciplinary multi-stakeholder based approach to an educational concept for emergency and disaster telecommunications.