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Abbas Ganji, Negin Alimohammadi, & Scott Miles. (2019). Challenges in Community Resilience Planning and Opportunities with Simulation Modeling. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: The importance of community resilience has become increasingly recognized in emergency management and
post-disaster community well-being. To this end, three seismic resilience planning initiatives have been
conducted in the U.S. in the last decade to envision the current state of community resilience. Experts who
participated in these initiatives confronted challenges that must be addressed for future planning initiatives.
We interviewed eighteen participants to learn about the community resilience planning process, its
characteristics, and challenges. Conducting qualitative content analysis, we identify six main challenges to
community resilience planning: complex network systems; interdependencies among built environment systems;
inter-organizational collaboration; connections between the built environment and social systems;
communications between built environment and social institutions? experts; and communication among
decision-makers, social stakeholders, and community members. To overcome the identified challenges, we
discuss the capability of human-centered simulation modeling as a combination of simulation modeling and
human-centered design to facilitate community resilience planning.
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Ronja Addams-Moring, Markku Kekkonen, & Shushan Zhao. (2005). A simple taxonomy for mobile emergency announcement systems. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 309–316). Brussels: Royal Flemish Academy of Belgium.
Abstract: Mobile communications networks and devices can be and have been used by authorities to warn and instruct the general public during crises. However, our understanding of how mobile technologies could best be used for emergency announcements (public warnings) is currently limited. To clarify one part of this field of study, we define and describe a simple taxonomy for mobile emergency announcements (MEA) systems. The taxonomy has three categories: preplanned MEA systems, ad-hoc MEA systems and semi ad-hoc MEA systems. Differences in functional, security and other requirements were found between MEA systems belonging to different taxonomy categories, both concerning how each category of MEA systems can meet the common requirements, and concerning which requirements are the most important for each category of MEA systems. The differences between the categories were especially clear for these requirements: the understandability and credibility of the MEAs and the security of a MEA system.
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Alexander Staves, Harry Balderstone, Benjamin Green, Antonios Gouglidis, & David Hutchison. (2020). A Framework to Support ICS Cyber Incident Response and Recovery. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 638–651). Blacksburg, VA (USA): Virginia Tech.
Abstract: During the past decade there has been a steady increase in cyber attacks targeting Critical National Infrastructure. In order to better protect against an ever-expanding threat landscape, governments, standards bodies, and a plethora of industry experts have produced relevant guidance for operators in response to incidents. However, in a context where safety, reliability, and availability are key, combined with the industrial nature of operational systems, advice on the right practice remains a challenge. This is further compounded by the volume of available guidance, raising questions on where operators should start, which guidance set should be followed, and how confidence in the adopted approach can be established. In this paper, an analysis of existing guidance with a focus on cyber incident response and recovery is provided. From this, a work in progress framework is posited, to better support operators in the development of response and recovery operations.
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Margunn Indreboe Alshaikh, & Helena Puig Larrauri. (2012). Building resilience through crisis mapping, community engagement and recovery planning in Sudan. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: Understanding that disasters and conflicts do not occur in a vacuum, but are integrally linked to the broader context in which they take place, building resilience within both state and society structures becomes a crucial tool to speed recovery and lessen the likelihood of recurrence as local and institutional capacities are put in place to respond to, manage and reduce emerging risks. Since, 2008, United Nations Development Programme in Sudan has through its Crisis and Recovery Mapping and Analysis Project been developing a participatory mapping and analysis methodology to enhance crisis responsiveness and evidence-based strategic planning both within the United Nations system and national government. Using innovative technologies and GIS, sensitive issues are contextualized and depoliticized through novel correlations and visualisations, allowing previously contesting state and society actors to jointly identify priorities for intervention and response. The process has fostered an open dialogue, strengthening the capacities of local actors to respond to emerging crises in a timely and appropriate manner. Participatory mapping has thus become a key tool in managing complexities in peacebuilding and recovery in post-crisis settings. © 2012 ISCRAM.
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Bonny Roos, Kim van Buul-Besseling, Jan-Willem Streefkerk, & Martijn Neef. (2015). Recover Faster from Disaster: Success Factors for a Crowdsourcing Platform. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: In this paper, we present a model that identifies seven success factors for the development of crowdsourcing platforms for disaster recovery. This model integrates two existing theories. The first theory focuses on success factors of crowdsourcing initiatives in general. The second theory states how disaster relief operations can improve when they take the psychological components of resilience into account. By merging the core principles of these two theories and adding additional knowledge gained from literature study, we constructed an integrated success factor model for use in the development of crowdsourcing applications for disaster recovery. An initial validation of the success factor model was conducted within a case study on a crowdsourcing platform for disaster recovery which is currently being developed. Conclusions are drawn with regards to the applicability of the model to guide development of crowdsourcing platforms for disaster recovery.
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Briony Gray. (2020). Turning Words into Wisdom: A Framework for Using Post-Disaster Data for Community Resilience. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 356–365). Blacksburg, VA (USA): Virginia Tech.
Abstract: Small island developing states (SIDs) face a range of underlying issues that increase their vulnerability and risk to disaster. This commonly results in a lack of available, reliable and actionable data for both island nations as well as their insular communities. Simultaneously, issues such as climate change make their riskscapes unique and challenging to mitigate, forcing the need to find methods of improving community resiliency. This paper uses qualitative interviews conducted in the post-disaster phase of the 2017 Atlantic hurricane season to highlight the main issues experienced by communities. It then uses these, as well as literature guidance, to create a Lessons Learnt Framework (LLF) designed to challenge underlying assumptions, assess management efforts, discuss and record community experiences, and to feedback social capital into vulnerable communities to support future community resilience.
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Diana Contreras, Thomas Blaschke, Stefan Kienberger, & Peter Zeil. (2011). Spatial vulnerability indicators: Measuring recovery processes after earthquakes. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In order to analyze and evaluate any post-disaster phases it is necessary to address the pre-existent vulnerability conditions. The methodology consists of four steps: the first step comprises of a review of vulnerability and recovery indicators; the second step is to identify indicators based on spatial variables; the third step is to find the common variables among the subsets of spatial variables from vulnerability and recovery indicators; and the fourth step more pragmatic, is an investigation of the availability of data. The initial results are the set of vulnerability and recovery indicators. Reducing the set of indicators to the indicators represented in a spatial context and the indicators with common features of vulnerability and recovery indices bears the risk to ignore some important single indicators; nevertheless, the added value of the on-going research is to show the advantages of using indicators based on spatial variables.
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Gary M. Fetter, & Mauro Falasca. (2011). Establishing the need for decision support in disaster debris disposal. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: One of the most important and costly aspects of recovery operations is debris collection and disposal. The unique nature of disaster debris and the extreme amounts generated as a result of the disaster event create challenges for decision makers that are not typically encountered during every day solid-waste disposal operations. This work-in-progress research is aimed at identifying the unique aspects of disaster debris disposal and the need for decision support, which addresses these unique aspects, to assist emergency management coordinators with allocating resources during on-going debris cleanup operations. We will present a decision support system framework, discuss aspects of the knowledge base, model base, and user interface, and show how an emergency management coordinator might use the system during ongoing daily operations using real-world data from a 2003 Atlantic hurricane.
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Stephen C. Fortier, & Ioannis M. Dokas. (2008). Setting the specification framework of an Early Warning System using IDEF0 and information modeling. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 441–450). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Our goal is to develop an Early Warning System for an engineering system with a special interest in applying this to a material recovery facility. This on-going research points out that there is no clear definition of what Early Warning Systems are. A literature search for Early Warning Systems identifies hundred of thousands hits (Buchanan-Smith, 1999; Davies, Buchanan-Smith, Lambert, 1991). Almost all of the references had to do with financial systems for third world countries, tracking the destructive nature of violent conflicts that led to human suffering, or systems for syndromic surveillance. The goal of our research, and of this paper, is to define a framework for creating a specification that can be considered as the basis for the development of any Early Warning System-specifically for engineering systems. Therefore, we will describe Early Warning Systems and its requirements and specifications. Based on specification patterns, we have developed an abstract model of an Early Warning System; and developed an IDEF0 model of a material recovery facility that provides the framework for specifying an Early Warning System. The Early Warning System is then specified using information modeling.
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Zeno Franco, Syed Ahmed, Craig E. Kuziemsky, Paul A. Biedrzycki, & Anne Kissack. (2013). Using social network analysis to explore issues of latency, connectivity, interoperability & sustainability in community disaster response. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 896–900). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Community-based disaster response is gaining attention in the United States because of major problems with domestic disaster recovery over the last decade. A social network analysis approach is used to illustrate how community-academic partnerships offer one way to leverage information about existing, mediated relationships with the community through trusted actors. These partnerships offer a platform that can be used to provide entré into communities that are often closed to outsiders, while also allowing greater access to community embedded physical assets and human resources, thus facilitated more culturally appropriate crisis response. Using existing, publically available information about funded community-academic partnerships in Wisconsin, USA, we show how social network analysis of these meta-organizations may provide critical information about both community vulnerabilities in disaster and assist in rapidly identifying these community resources in the aftermath of a crisis event that may provide utility for boundary spanning crisis information systems.
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Liam Wotherspoon, Conrad Zorn, & Alistair Davies. (2018). Infrastructure Failures and Recovery from an Alpine Fault Earthquake Scenario. In Kristin Stock, & Deborah Bunker (Eds.), Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. (pp. 525–533). Albany, Auckland, New Zealand: Massey Univeristy.
Abstract: In this paper, utilising the core Project AF8 Alpine Fault earthquake scenario, we detail hazard exposure, impacts, and recovery of interdependent critical infrastructure networks across the energy, transportation, water & waste, and telecommunications sectors across the South Island of New Zealand. Asset failures are simulated across each individual network, based on shaking intensities, exposure to co-seismic hazards and estimated component fragilities, which have been further refined and validated through expert elicitation. Network disruptions are then propagated across an interdependent network framework to quantify and delineate the spatial reach of both direct and indirect failures. By incorporating recovery strategies, temporal changes in service levels are quantified to offer insights into expected interdependent network performance and the possible disconnection of communities from the nationally connected networks, otherwise not apparent when studying each infrastructure in isolation.
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Lise Ann St. Denis, & Amanda Hughes. (2018). Crisis Cleanup: Creating a Virtual Command Post to Support Relief Organizations on the Ground. In Kees Boersma, & Brian Tomaszeski (Eds.), ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management (pp. 935–941). Rochester, NY (USA): Rochester Institute of Technology.
Abstract: We report on an initial assessment of a grassroots tool developed within the Volunteer Organizations Active in Disaster (VOAD) community to support the coordination of efforts between the diverse network of relief organizations on the ground following a disaster. We look first at the problems that led to its development and the volunteer principles embodied in the tool. We then present an overview of the primary workflows and processes used to capture and manage work orders within this system. We discuss some of the benefits of centralized coordination of work across this network, opportunities for future growth, and some of the barriers that are inhibiting further growth of this tool. Finally, we conclude with opportunities for future research.
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Marcello Cinque, Christian Esposito, Mario Fiorentino, & Francisco Jose Perez Carrasco. (2015). A collaboration platform for data sharing among heterogeneous relief organizations for disaster management. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: Recently, we are witnessing the progressive increase in the occurrence of large-scale disasters, characterized by an overwhelming scale and number of causalities. After 72 hours from the disaster occurrence, the damaged area is interested by assessment, reconstruction and recovery actions from several heterogeneous organizations, which need to collaborate and being orchestrated by a centralized authority. This situation requires an effective data sharing by means of a proper middleware platform able to let such organizations to interoperate despite of their differences. Although international organizations have defined collaboration frameworks at the higher level, there is no ICT supporting platform at operational level able to realize the data sharing demanded by such collaborative frameworks. This work proposes a layered architecture and a preliminary implementation of such a middleware for messaging, data and knowledge management. We also illustrate a demonstration of the usability of such an implementation, so as to show the achievable interoperability.
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Melanie Eckle, Benjamin Herfort, Yingwei Yan, Chiao-Ling Kuo, & Alexander Zipf. (2017). Towards using Volunteered Geographic Information to monitor post-disaster recovery in tourist destinations. In eds Aurélie Montarnal Matthieu Lauras Chihab Hanachi F. B. Tina Comes (Ed.), Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management (pp. 1008–1019). Albi, France: Iscram.
Abstract: The aftereffects of disaster events are significant in tourist destinations where they do not only lead to destruction and casualties, but also long-lasting economic harms. The public perception causes tourists to refrain from visiting these areas and recovery of the tourist industry, a major economic sector, to become challenging. To improve this situation, current information about the tourist and infrastructure recovery is crucial for a “rebranding”- information that is however time and cost-intensive in acquisition using traditional information sources. An alternative data source that has shown great potential for information gathering in other disaster management phases, which was less considered for disaster recovery purposes, is Volunteered Geographic Information (VGI). Therefore, this paper introduces a VGI-based methodology to address this task. Initial analyses conducted with Flickr data indicate a potential of VGI for recovery monitoring, whereas the analysis of OpenStreetMap data shows, that this form of VGI requires further quality assurance.
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Meshal Alharbi, & Graham Coates. (2019). Assessing Flood Recovery of Small Businesses using Agent-Based Modelling and Simulation. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: In developed countries, small and medium-sized enterprises (SMEs) represent the majority of all businesses, e.g. 99.9% in the UK. Given this significant proportion, any disruption to the operation of SMEs will have a negative impact on a nation?s economy. In the context of flooding, this paper reports on the use of agent-based modelling and simulation (ABMS) to assess SMEs immediate response and short-term recovery. In particular, it focuses on the interactions between manufacturing SMEs and mutual aid partners, and retail SMEs and companies specializing in refurbishing premises. Results show that a manufacturing SME with a mutual aid partner can reduce loss in production by approximately 6% over a 7 working day period. In relation to retail
SMEs, those with employees able to be allocated to refurbish its premises recovered faster than SMEs employing a refurbishment company, potentially one day earlier.
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Ralph A. Morelli, Heidi Ellis, Trishan R. De Lanerolle, Jonathan Damon, & Christopher Walti. (2007). Can student-written software help sustain humanitarian FOSS? In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 41–44). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper describes a Humanitarian FOSS (free and open source software) project carried out by a team of students and faculty at Trinity College. The project outcome was a volunteer management module that has recently been incorporated into the Sahana Disaster Recovery IT System. The Humanitarian FOSS movement is based on two premises: (1) that quality humanitarian software can be built and given freely to governments and organizations in need of such software ; and (2) that the FOSS development model can successfully harness the contributions of humanitarian-minded IT and computing professionals. The Trinity Sahana project introduces a third premise: (3) that students and faculty whose main goals are educational and pedagogical can contribute successfully to the Humanitarian FOSS movement. This paper examines these three premises focusing on the question raised by the third.
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Martijn Neef, Kees Van Dongen, & Marijn Rijken. (2013). Community-based comprehensive recovery: Closing collaboration gaps in urban disaster recovery. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 546–550). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Disaster recovery in urban environments is a complex process. Because of high population densities and the presence of many societal and infrastructural dependencies, urban areas are prone to severe loss of self-reliance in case of a disaster. Rebuilding such areas to a self-sustaining state is a daunting task, and requires a high degree of community effort and comprehensive knowledge about the affected environment. All too often, these requirements are not properly met, leading to a long recovery trajectory and misalignments between recovery efforts and community needs. We suggest that most issues in disaster recovery stem from 'collaboration gaps': Flawed organisational structures between stakeholder parties that exist between levels of operation and between phases in the recovery process. We introduce two innovation pathways to close these gaps, and present the COBACORE project that will explore these pathways, and create a collaborative platform for effective community-based comprehensive disaster recovery.
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Randal A. Collins. (2023). Adaptation: A Proposal to Replace Recovery in the Phases of Emergency Management. In V. L. Thomas J. Huggins (Ed.), Proceedings of the ISCRAM Asia Pacific Conference 2022 (pp. 130–137). Palmerston North, New Zealand: Massey Unversity.
Abstract: Mitigation, preparedness, response, and recovery are the four phases of emergency management that have arguably been unchanged since their inception nearly 43 years ago. This paper proposes to replace recovery with adaptation as the post incident phase of emergency management. Recovery focuses on a return to normal while adaptation better encompasses acknowledgement, healing, strengthening, and improving quality of life for a more resilient outcome. This paper reviews seminal work within emergency management and work pertaining to other types of adaptation to better comprehend adaptation as applied to emergency management.
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Robert Soden, Leysia Palen, Claire Chase, Derya Deniz, Erin Arneson, Leah Sprain, et al. (2015). The Polyvocality of Resilience: Discovering a Research Agenda through Interdisciplinary Investigation & Community Engagement. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: This paper presents findings from an interdisciplinary research effort studying community resilience in Boulder, Colorado. Boulder is a progressive region with a history of environmental leadership. The area is currently in the process of recovering from major flooding and has launched several new initiatives related to building long-term resilience to natural disasters and other stressors. In our research, we consider the stakeholders involved in building local resilience as well as the different and often contradictory framings of the concept. This study takes a phenomenological and inductive approach to understanding resilience. In contrast to more reductionist frameworks that are frequently offered, we argue that this allows for greater understanding of the polyvocal and emergent qualities of resilience.
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Beate Rottkemper, & Kathrin Fischer. (2013). Decision making in humanitarian logistics – A multi-objective optimization model for relocating relief goods during disaster recovery operations. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 647–657). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Disaster recovery operations rarely proceed smoothly and disruptions often require the redistribution of relief items. Such a redistribution has to be carried out taking into account both the current disruption and the uncertainty regarding possible future incidents in the respective area. As decisions have to be made fast in humanitarian operations, extensive optimization runs cannot be conducted in such a situation. Nevertheless, sensible decisions should be made to ensure an efficient redistribution, considering not only satisfaction of needs but also operational costs, as the budget is usually scarce in the recovery phase of a disaster. In this work, different scenarios are generated and then solved with a multiobjective optimization model to explore possible developments. By evaluating the results of these scenarios, decision rules are identified which can support the decision maker in the actual disaster situation in making fast, but nevertheless well-founded, decisions.
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Anne-Francoise Rutkowski, Willem Van Groenendaal, Bartel A. Van De Walle, & Jan Pol. (2004). Decision support technology to support risk analysis and disaster recovery plan formulation: Towards IT and business continuity. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management (pp. 127–132). Brussels: Royal Flemish Academy of Belgium.
Abstract: The paper presents a four-phase action research project that was (and still is) conducted at the department of Information Management Customer Support and Operations (IM\CS&O) of a large multi-national company. The department is in charge of ICT-service continuity and has to produce ICT recovery plans that are integrated with the organization's overall Business Continuity plan. Interviews, Group Support System (GSS) technologies as well as a risk survey have been used to gather information and identify risks and threats. A systematic quantitative classification, measuring the impact of loss of ICT services on the company's business processes in terms of cost and risk will allow in the near future to utilize an economic decision model to prioritize the core activities of training and implementation of a recovery disaster plan. The research has made clear to the involved protagonists the necessity to share information, to develop awareness, and to formulate a shared recovery disaster plan to ensure ICT/business continuity and/or recovery when ICT disruptions occurs. © Proceedings ISCRAM 2004.
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Sanjay Lama, & Sojen Pradhan. (2018). ICT usage for the post-disaster recovery in Tourism: A case of Nepal Earthquake. In Kristin Stock, & Deborah Bunker (Eds.), Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. (pp. 534–543). Albany, Auckland, New Zealand: Massey Univeristy.
Abstract: Nepal is one of the most popular travel destinations because of its natural beauty and Himalayas. Tourism industry contributes significantly to the nation's GDP. However, the 2015 earthquake has created great havoc causing loss of more than 9,000 lives, damaging many buildings including World heritage sites and trekking trails. Despite a substantial amount of foreign aid, overall recovery programs have not been effective. This empirical study focuses on the use of ICT tools for the recovery works in the tourism industry and uses mixed methods engaging tourism associations and organisations. Four 'areas of concerns' regarding ICT use, are identified by using the qualitative analysis and validated through a survey of 198 tourism organisations. The findings show that the earthquake has significantly impacted the industry and the government has not adequately used ICTs in the recovery activities. This study strongly advocates using ICT tools for the post-disaster tourism resilience.
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Annie Searle. (2010). A seat at the table for operational risk. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: What role should operational risk leaders have in the executive suite? This paper argues that, when nervous CEOs ask “What can go wrong? How can we get ahead of the curve?”, they should look to their operational risk leaders. Those leaders oversee corporate and information security as well as business continuity, crisis management and disaster recovery programs inside companies. That makes them ideally qualified to take the process of crisis management, including analysis of aggregate risk across all silos – To the CEO and then into the boardroom when the need arises, before the corporate crisis is full-blown.
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James Fielding Smith, & Teo A. Babun Jr. (2014). The port resiliency program (PReP): Upgrading Latin American and Caribbean ports. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 538–545). University Park, PA: The Pennsylvania State University.
Abstract: Improving resiliency of airports and seaports can accelerate both humanitarian relief and economic and social recovery in regions struck by natural or manmade disasters. Ports are a critical element of effective disaster response, evacuation, and recovery. They are also essential to social and economic recovery following a disaster, especially on islands dependent on trade and isolated areas such as in the Latin America and the Caribbean region. The Port Resiliency Program (PReP) presents a practical framework to enhance port resiliency and improve evaluation to support continuous improvement. Approaches include analyzing strengths and weaknesses, fostering understanding, communication, and cooperation among stakeholders, caching essential resources ahead of time, building a comprehensive archive of literature, and targeting exercises to close gaps in preparedness.
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Kera Z. Watkins, Katrina Simon-Agolory, Anuradha Venkateswaran, & Deok Nam. (2011). Get a plan! Automatically generating disaster preparedness plans using WILBER. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: It is common knowledge that having a relevant disaster preparedness plan is helpful for saving lives and money during an actual crisis. However, few individuals and families have a plan in the United States. Less than 10% of US states provide online resources for individuals and families to develop customized basic disaster plans. Those states sometimes offer additional information particular to their areas. However, existing online resources could be extended nationally by automatically providing additional plan information based on localized threats (e.g. climate, terrorism, etc.) within a geographical area. Wilberforce University has designed a solution called Wilberforce's Information Library Boosting Emergency Response (WILBER) which utilizes an interdisciplinary approach to automatically generate information based on localized threats within a geographical area to extend a basic disaster preparedness plan for individuals and families. WILBER combines current and historical information from Geographical Information Systems (GIS), risk assessment, wireless sensors, and computing.
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