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Lennart Landsberg, Alexandra Braun, Ompe Aimé Mudimu, & Klaus-Dieter Büttgen. (2021). Considering end user needs when developing new technologies – a new plug and play sensor technology for locating trapped victims. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 922–928). Blacksburg, VA (USA): Virginia Tech.
Abstract: Building collapses often happen unexpectedly and suddenly. Consequently, people are often buried under the debris. What follows is a complicated search by first responders, which is characterized by time pressure and danger. In the research project SORTIE, a modular and UAV-based technical system is being developed to support the first responders in their search efforts. During the first phase of this project, an extensive requirements analysis was conducted with the involvement of end users. This ensures that the developed technology meets the requirements for later use under realistic circumstance. The project consortium has good experience with this operational approach and is in close cooperation with end users who are part of the consortium. In addition to a comprehensive understanding of building collapses and prevailing conditions, the technical partners were also able to identify requirements that they might not have discovered without the involvement of end users and the appropriate methods.