Abstract: Disasters can severely disrupt the flow of Fast-Moving Consumer Goods (FMCGs) in New Zealand (NZ), preventing the replenishment of essential products and causing shortages on retailers’ shelves. This paper presents work-in-process research that aims to better understand how the NZ FMCG retailers build resilience into their replenishment operations to mitigate disruptions in the wake of a disaster. The two key components of supply chain resilience (redundancy and flexibility) are investigated in the context of the 2021 Canterbury flooding. A survey was used to collect data on retailers’ routine replenishment operations, the impacts of the flooding, and practices mitigating disruptions. The preliminary findings suggest that redundant inventory is used to compensate for insufficient flexibility in the NZ freight system (due to not only the lack of adequate secondary roads and alternative modes of transport, but also the centralised distribution system limiting the sources of supply). This study contributes a better understanding of the FMCG distribution and replenishment operations in NZ and highlights the need for public and private investments (e.g. redundant transport infrastructure and distribution facilities). Additional research investigating the most influential investments to improve the ability of the FMCG sector to manage post-disaster freight disruptions would benefit the literature.