Reem Abbas, Tony Norris, & Dave Parry. (2018). Disaster Healthcare: An Attempt to Model Cross-Agency CommunicationIn Disasters. In Kristin Stock, & Deborah Bunker (Eds.), Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. (pp. 504–515). Albany, Auckland, New Zealand: Massey Univeristy.
Abstract: In disasters, several national, international, and non-governmental organisations such as police, health, ambulance, fire and civil defence services are usually involved in the response process. Therefore, it is crucial that responding agencies communicate effectively to avoid fragmentation and duplication in services, to harmonise separate activities, and to clarify roles and responsibilities. Central to communication is information exchange. Effective information exchange enhances not only the appropriateness and success of disaster response, it also ensures timeliness. However, cross-agency communication is extremely challenging especially at times when there are high stress levels, incomplete data, and minimum time to make critical decisions. This paper attempts to specify a 'best-practice' model for cross-agency communication built around the specific information requirements of disaster management and disaster medicine agencies, with the aim of improving the overall quality of healthcare services provided to disaster victims.
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Peng Xia, Ji Ruan, & Dave Parry. (2018). Virtual Reality for Emergency Healthcare Training. In Kristin Stock, & Deborah Bunker (Eds.), Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. (pp. 494–503). Albany, Auckland, New Zealand: Massey Univeristy.
Abstract: Given the rising trend of natural and technological disasters in recent years, the demands for emergency responders are on the rise. One main challenge is how to cost-effectively train emergency responders. In this research, we aim to explore of the usage of Virtual Reality (VR) technology in an emergency healthcare training setting. We start with the following two research questions: (1) how to implement the VR technology to be used in the emergency healthcare training; and (2) how to evaluate the effectiveness of our implementation. To address the question (1), we construct emergency healthcare workflows from reference sources, convert them into process diagrams, and develop a VR software that allows users to carry out the processes in a virtual environment. To address question (2), we design an experiment that collect participants's personal data (features such as Age, Technical background etc.) and the performance data (such as timespan, avatar moving distance, etc.) generated during the training sessions. Ten participants were recruited and each performed three training sessions. We evaluate the data collected and have the following three conclusions: (a) despite the different personal features, the participants, after repeated trainings, can improve their performance with reduced timespan and moving distance; and (b) the technical background plays the most significant role among other features in affecting timespan in our VR-based training.
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