Sophia B. Liu, & Leysia Palen. (2009). Spatiotemporal mashups: A survey of current tools to inform next generation crisis support. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Developments in information and communication technology (ICT) have adjusted the opportunities for spatial and temporal representations of data, possibly permitting the simultaneous visualization of how different regions and populations are affected during large-scale emergencies and crises. We surveyed 13 crisis-related mashups to derive some high-level design directions to guide the design and testing of next generation crisis support tools. The current web mashups offer a new way of looking at how crises are spatiotemporally ordered. However, since all technology is constrained by limitations of design choice, examining the limits and possibilities of what current design choices afford can inform attributes of what next generation crisis support tools would require.
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Jeannette N. Sutton, Leysia Palen, & Irina Shklovski. (2008). Backchannels on the front lines: Emergent uses of social media in the 2007 Southern California Wildfires. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 624–631). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Opportunities for participation by members of the public are expanding the information arena of disaster. Social media supports “backchannel” communications, allowing for wide-scale interaction that can be collectively resourceful, self-policing, and generative of information that is otherwise hard to obtain. Results from our study of information practices by members of the public during the October 2007 Southern California Wildfires suggest that community information resources and other backchannel communications activity enabled by social media are gaining prominence in the disaster arena, despite concern by officials about the legitimacy of information shared through such means. We argue that these emergent uses of social media are pre-cursors of broader future changes to the institutional and organizational arrangements of disaster response.
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Ulrich Meissen, & Agnès Voisard. (2008). Increasing the effectiveness of early warning via context-aware alerting. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 431–440). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The effective implementation of early warning is one of the best investments for disaster prevention and mitigation. In the last decade, we have witnessed strong efforts and progress towards better risk detection, monitoring and prediction. However, the best warnings are ineffective if they cannot be distributed in a timely way and targeted to people at risk. With the evolvement of new Information and Communication Technologies, we have new opportunities and face new challenges for improving classical warning processes. Based on our experience and research results from two user-centered hydro-meteorological Early Warning Systems (EWS) we present an approach for context-aware alerting that can increase considerably the effectiveness of warning. Furthermore, we introduce an applied evaluation model for the effectiveness of an EWS.
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Laura Ardila, Israel Perez-Llopis, Carlos E. Palau, & Manuel Esteve. (2013). Virtual reality training environment for strategic and tactical emergency operations. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 140–144). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: The application of Information and Communication Technologies in emergency management environments is a challenging research topic; particularly, the applicability of C4ISR (Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance) systems specifically designed for these environments. A key aspect in emergency management is the training of operatives at all levels, from intervention to operational, including tactical command and control. Virtual reality is widely used for training and learning purposes, but the interaction of real and virtual worlds with new standards (i.e. MPEG-V), going a step further from the traditional approach to create virtual environments based in expensive simulation dedicated equipment and allowing data streaming between both worlds, has not yet been exploited in training for emergency management. This paper proposes an architecture for a C4ISR training system providing interoperability between real and virtual worlds using the MPEG-V standard and allowing simultaneous and real time training of both real and virtual units.
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Christian Reuter. (2013). Power outage communications: Survey of needs, infrastructures and concepts. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 884–889). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Crisis communication during power outages poses several challenges. Frist, the causes of power outages are often events such as severe weather, which also lead to complications. Second, power outages themselves lead to limitations in everyday life. Third, communication infrastructures, that are necessary for crisis communication, are often affected. This work focuses on the communication of the organizations responsible for recovery work (emergency services, public administration, energy network operators) to the public affected by the power outage. Therefore this paper investigates the perception and the information demands of citizens and communication infrastructures in different scenarios. Taking the users' needs into consideration, an Information and Communication Technology (ICT) based concept for crisis communication, which combines general information with location-specific and setting-specific information was implemented as a prototype smartphone application and evaluated with 12 potential end users. ICT-based concepts can gain acceptance, however they should be understood as supplemental for some target groups and in some scenarios.
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