Jouke Rypkema, Guido Te Brake, & Marcel Van Der Lee. (2006). Reachback in crisis management: Lessons learned from the military domain. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 554–558). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: Military and crisis management organizations show many similarities. Within the military domain, a study is being done on the use of reachback concepts for the Royal Netherlands Army (RNLA) brigade staff. This paper shows that the results are applicable to the crisis management domain. However, there are differences between the two domains as well. Therefore, the reachback concepts should be tailored to the crisis management domain. The Interactive Collaborative Information Systems (ICIS) game-based simulation platform offers a suitable environment to develop these concepts and test them.
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Josine Van De Ven, Richelle Van Rijk, Peter Essens, & Erik Frinking. (2008). Network centric operations in crisis management. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 764–773). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper describes the approach to implement network centric operations (NCO) in the Dutch crisis management domain. NCO resolves a number of important shortcomings related to the supply and flow of information experienced in current verbal communication-based crisis management. First, we provide a description of the crisis management organization in the Netherlands and the nature of information supply problems. Second, we explain how a network centric approach would be implemented in this domain. Next, we describe how between 2005 and 2008 several regions in the Netherlands have made efforts to implement a network-approach, and we evaluate their experiences. The NCO approach reduces the need for reliability checks of verbal communication. Consequently procedures can be optimized with NCO. This paper concludes with next steps, such as continuing to explore the effects of NCO on the current way of working and train people to work in a network centric environment.
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Mark Hoogendoorn, Catholijn M. Jonker, Viara Popova, Alexei Sharpanskykh, & Lai Xu. (2005). Formal modelling and comparing of disaster plans. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 97–100). Brussels: Royal Flemish Academy of Belgium.
Abstract: Every municipality in The Netherlands has its own disaster plan. A disaster plan contains the blueprint of how to handle incidents in the municipality with the aim of preventing incidents to grow into disasters. Given that each municipality has its own organisations, enterprises, infrastructure, and general layout, the disaster plans also differ. On the other hand, the disaster plans have a lot in common. Some municipalities use a common starting point, others develop their own disaster plan from scratch. In this paper two independently developed disaster plan are compared using formal modelling techniques. The analysis reveals that some interesting differences do not stem from a difference in the makings of the municipality. These differences touch the fundamentals of the communication during incident management, and might well have a critical impact in dealing with pending disasters.
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Paula Mostert, Bartel A. Van De Walle, Koen Milis, & Jan Vandijck. (2005). The role of IT in crisis management exercising, training and planning in Belgian and Dutch Companies: A survey. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 131–133). Brussels: Royal Flemish Academy of Belgium.
Abstract: We report the findings of a crisis management survey on the role of IT in the crisis exercising, training and planning activities among companies in 6 different industries in two neighbouring European countries, Belgium and the Netherlands, having at least 50 employees. The survey was sent to 1450 Dutch and 1245 Belgian companies, 245 of which were returned, resulting in a response rate of 9%. The results of the survey show that the role of IT in these activities in both countries is very limited.
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Benedikt Weber, Thomas Deckers, & Frank Wilson. (2013). Interoperability during a cross-border firefighting operation at the dutch-german border. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 925–926). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: This practitioner report describes a moor- And turf-fire that occurred in 2011 at the Dutch-German border and was engaged by forces both from the Netherlands and Germany. All involved emergency management organizations were facing interoperability issues when it came to cross-border cooperation, although cooperation handbooks were already in use and the involved organizations were used to work together. The size of the incident and it's remote location called for an increased coordination between all involved actors and across all command levels.
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