Monika Buscher, Maria Alejandra Lujan Escalante, Hayley Alter, & Xaroula Kerasidou. (2018). Is-IT-ethical? Responsible Research and Innovation for Disaster Risk Management. In Kees Boersma, & Brian Tomaszeski (Eds.), ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management (pp. 254–267). Rochester, NY (USA): Rochester Institute of Technology.
Abstract: Even though there are approaches for responsible research and innovation and recommendations on how to use IT, there is a lack of standardisation and guidance that integrates the perspectives of researchers, technology developers, end users, and society at large. In this paper we describe is-IT-ethical?, a European knowledge and service hub we are developing for diverse parties involved in crisis and disaster risk management with a commitment to European values and fundamental rights. The overarching rationale of the initiative is to support European societies' need to effectively balance the benefits of IT with values of democracy and fundamental rights, especially privacy and data protection. The initiative builds on more than seven years of research with practitioners, academic, and commercial IT designers. This paper describes our motivations and a prototype.
|
|
Quynh Nhu Nguyen, Antonella Frisiello, & Claudio Rossi. (2019). The Design of a Mobile Application for Crowdsourcing in Disaster Risk Reduction. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: Disaster Risk Reduction is a complex field in which a huge amount of data is collected and processed every day
in order to plan and run preparedness and response actions, which are required to get ready and to effectively
respond to natural disasters when they strike. This paper, which targets a wide audience, focuses on the design of
a mobile application that aims to integrate the crowdsourcing paradigm in current Disaster Risk Reduction
processes. The design process is integrated in the User Centred Approach, which we apply through a co-design
methodology involving end-users, iterative prototyping and development phases, and five in-field evaluations of
the implemented solution. We describe both the design activities and the results obtained from end-users�
feedbacks focusing on the perspective of first responders.
|
|
Karim Touloum, Djilali Idoughi, Ahmed Seffah, & Camille-Rosenthal Sabroux. (2013). Scenarios + touchpoints = A method for analyzing crisis situations and designing management and rescue services. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 497–501). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: The increase of natural, industrial disasters and diverse crisis has stimulated more research interest to developing new forms of services support in the decision making process. To effectively prepare, mitigate and deal with such disasters, the prior of the people experiences involved in crisis preparedness and rescue need to be captured and used as a basis knowledge in existing and innovative services design. In this paper, we propose a scenario-based method for collecting and structuring the service user experience (UX), taking into account of the relevant user-service encounter through service touchpoints. The proposed method is applied to a crisis management case study.
|
|
Ahmed Seffah, Jean-Pierre Cahier, & Aurélien Bénel. (2011). Thinking global acting local: A human-centric pattern to designing information-intensive services for global crisis management. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Information-intensive services for global crisis situations management can no longer be based on local information only. A global picture is required to be able to make informed and reliable local decisions. It takes also to know how the local decisions one country may take will affect the others. Indeed, each country, city or community needs the whole picture and the key facts in managing the situation in their local area. Therefore, we should provide a proven solution to identify, analyze and mix the relevant information to support informed local decision based on both global and local information. In this paper, we introduce a novel design pattern to face this challenge of making informed local decisions. We also provide two real life examples illustrating the needs of the design pattern.
|
|