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Filling in the blanks: Constructing effective flood warning messages using the Flood Warning Communicator (FWC)
Teun Terpstra
author
Hanneke Vreugdenhil
author
2011
Information Systems for Crisis Response and Management, ISCRAM
Lisbon
English
This paper reports the progress that is being made in developing a software tool (the Flood Warning Communicator, FWC) that helps communication professionals constructing effective flood-warning messages. The program provides authorities with a warning message that contains open spaces where event specific information can be inserted. The program uses a database containing (parts of) phrases. Based on the specific situation, a communication professional receives the most suitable standard phrase by clicking on information buttons in a user interface. Together, the phrases form the warning message that sometimes requires minor adjustments such that it suits the specific circumstances. FWC is a well working prototype that allows constructing messages for web sites and short text messages (sms). Research is needed to test and validate these warning messages. In addition, cooperation with public authorities is necessary to make the program suitable for local circumstances (e.g., safety regions and municipalities).
Information systems
Risk perception
User interfaces
Citizens
Event-specific
Flood warning
Protective action
Public authorities
Safety region
Short text messages
Warning messages
Floods
exported from refbase (http://idl.iscram.org/show.php?record=1004), last updated on Fri, 07 Aug 2015 12:12:40 +0200
text
http://idl.iscram.org/files/terpstra/2011/1004_Terpstra+Vreugdenhil2011.pdf
TeunTerpstra+HannekeVreugdenhil2011
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011
ISCRAM 2011
M.A. Santos
L
Sousa
editor
8th International ISCRAM Conference on Information Systems for Crisis Response and Management
2011
Information Systems for Crisis Response and Management, ISCRAM
Lisbon
conference publication
9789724922478
2411-3387
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