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User acceptance of emergency alert technology: A case study
Philip Fei Wu
author
2009
Information Systems for Crisis Response and Management, ISCRAM
Gothenburg
English
The purpose of the study is to investigate the factors affecting the user acceptance of emergency alert systems. By studying the adoption of a SMS-based alert system at a large public university in the United States, this paper explores the research question: How are different motivational factors related to the intention and behavior of using emergency alert technology? Through a mixed-methods approach, the study demonstrates a "deepening" effort in applying the technology acceptance model (TAM) to emergency response system, drawing attention to the holistic nature of motivation-behavior in technology acceptance. Results of this research show that: The concept of usefulness has multiple levels of meanings to its intended users; the ease of use is more about the users' ability to control the system behavior; and subjective norm need to be examined with relation to its originating source.
Information systems
Emergency alert system
Emergency response systems
Public universities
Research questions
System behaviors
Tam
Technology acceptance
Technology acceptance model
Motivation
exported from refbase (http://idl.iscram.org/show.php?record=1104), last updated on Sat, 08 Aug 2015 13:04:21 +0200
text
http://idl.iscram.org/files/wu/2009/1104_Wu2009.pdf
PhilipFeiWu2009
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives
ISCRAM 2009
J. Landgren
S
Jul
editor
6th International ISCRAM Conference on Information Systems for Crisis Response and Management
2009
Information Systems for Crisis Response and Management, ISCRAM
Gothenburg
conference publication
9789163347153
2411-3387
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