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Organizing for the Big One ? A Review of Case Studies on Multi – Agency D isa s- ter Response and a Research Agenda
Norbert Steigenberger
author
2015
University of Agder (UiA)
Kristiansand, Norway
English
Disaster response operations exceed the capacities of each single organization
Disaster response operations exceed the capacities of each single organization and thus require cooperation by at least two, often up to some hundred agencies who do seldom interact in their daily operations. The result is a complex problem of cognition, coordination, command and control. This paper presents a review of empirical studies on multi-agency coordination in disaster response operations in order to initiate and facilitate cross-case learning. The review covers 72 empirical studies and highlights the importance of themes such as plans and plan enactment, leadership or personal acquaintance of actors in emergent multi-agency response networks. The analysis also shows that while some themes received extensive coverage in scholarly publications (e.g. training, skills), various important topics have not been studied in sufficient depth (e.g. development of common operational pictures, plan enactment). Based on these insights, the review develops a research agenda and derives various recommendations for practical disaster response management.
Cognition
Communication
Coordination
Disaster Response
Response Plan
Review
exported from refbase (http://idl.iscram.org/show.php?record=1176), last updated on Mon, 09 Nov 2015 11:39:09 +0100
text
http://idl.iscram.org/files/steigenberger/2015/1176_Steigenberger2015.pdf
NorbertSteigenberger2015
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
ISCRAM 2015
L. Palen
editor
M. Buscher
editor
T. Comes
editor
A. Hughes
editor
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
2015
University of Agder (UiA)
Kristiansand, Norway
conference publication
9788271177881
2411-3387
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