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Intuition or deliberation ? How do professionals make decisions in action?
Heather M. Fuchs
author
Norbert Steigenberger
author
Thomas Lübcke
author
2015
University of Agder (UiA)
Kristiansand, Norway
English
Despite intense research on decision-making in action, we still know little about when decision-makers rely on deliberate vs. intuitive decision-making in decision situations under complexity and uncertainty. This paper studies decision-making modes (deliberate vs. intuitive) in complex task environments contingent on perceived complexity, experience, and decision style preference. We find that relatively inexperienced decision-makers respond to increases in subjective complexity with an increase in deliberation and tend to follow their decision style preference. Experienced decision-makers are less guided by their decision preference and respond to increases in subjective complexity only minimally. Our paper contributes to a developing stream of research linking decision-making with intra-personal and environmental properties and fosters our understanding of the conditions under which decision-makers rely on intuitive vs. deliberate decision modes. In doing so, we go one step further towards a comprehensive theory of decision-making in action.
decision making
deliberation
dual processing
experts
intuition
exported from refbase (http://idl.iscram.org/show.php?record=1291), last updated on Tue, 10 Nov 2015 04:20:25 +0100
text
http://idl.iscram.org/files/heathermfuchs/2015/1291_HeatherM.Fuchs_etal2015.pdf
HeatherM.Fuchs_etal2015
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
ISCRAM 2015
L. Palen
editor
M. Buscher
editor
T. Comes
editor
A. Hughes
editor
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
2015
University of Agder (UiA)
Kristiansand, Norway
conference publication
9788271177881
2411-3387
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