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Online Mentioning Behavior during Hurricane Sandy: References, Recommendations, and Rebroadcasts
Apoorva Chauhan
Amanda Lee Hughes
A. Tapia
P. Antunes
V.A. Bañuls
K. Moore
J. Porto
Large-scale crisis events require coordination between the many responding stakeholders to provide timely, relevant, and accurate information to the affected public. In this paper, we examine how social media can support these coordinated public information efforts. This research considers how emergency responders mentioned different organizations, institutions, and individuals by examining the social media communications of police and fire departments during Hurricane Sandy. We find that these departments use mentions to reference other sources of information, recommend credible information and sources, and rebroadcast information. These mentions offer insight into how emergency responders fit within a broader crisis information network and the types of entities that responders trust and recommend to provide information to the public.
urn:ISBN:978-84-608-7984-9
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Online%20Mentioning%20Behavior%20during%20Hurricane%20Sandy%3A%20References%2C%20Recommendations%2C%20and%20Rebroadcasts&stitle=ISCRAM%202016&issn=2411-3388&isbn=978-84-608-7984-9&date=2016&aulast=Apoorva%20Chauhan&au=Amanda%20Lee%20Hughes&pub=Federal%20University%20of%20Rio%20de%20Janeiro&place=Rio%20de%20Janeiro%2C%20Brasil&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=1390
citekey:ApoorvaChauhan+AmandaLeeHughes2016
citation:Apoorva Chauhan, & Amanda Lee Hughes. (2016). Online Mentioning Behavior during Hurricane Sandy: References, Recommendations, and Rebroadcasts. In A. Tapia, P. Antunes, V.A. Bañuls, K. Moore, & J. Porto (Eds.), ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management. Rio de Janeiro, Brasil: Federal University of Rio de Janeiro.
2016
ConferencePaper
text
Crisis Informatics
Social Media
Emergency Management
file:http://idl.iscram.org/files/apoorvachauhan/2016/1390_ApoorvaChauhan+AmandaLeeHughes2016.pdf
Federal University of Rio de Janeiro
English
2411-3388
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management
2016
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