1.1
1
xml
info:srw/schema/1/mods-v3.2
Fire crew enroute sensemaking in emergency response
Jonas Landgren
author
2004
Royal Flemish Academy of Belgium
Brussels
English
Reconstruction of major emergencies and crisis as well as observations of large-scale emergency exercises are common approaches for studying and understanding various actors work practice in emergency response. Studies of small-scale emergencies using an ethnographic approach are less common. This paper presents data from a single small-scale emergency as part of an extensive ethnographical field study. A detailed analysis of fire crew enroute sensemaking in a single small-scale emergency is outlined. The theory of sensemaking is applied as an analytical lens aiming to explain the communication between the command centre operator and the fire crew in terms of sensemaking. Further, implications for re-design of existing systems and infrastructure are presented as well as brief reflections of the consequences of such re-design. © Proceedings ISCRAM 2004.
Fire protection
Information systems
Design implications
Emergency response
Ethnography
Fire crews
Incident commander
Sensemaking
Emergency services
exported from refbase (http://idl.iscram.org/show.php?record=150), last updated on Mon, 26 Oct 2015 13:53:07 +0100
text
http://idl.iscram.org/files/landgren/2004/150_Landgren2004.pdf
JonasLandgren2004
Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management
ISCRAM 2004
B. Van de Walle
B
Carle
editor
1st International ISCRAM Conference on Information Systems for Crisis Response and Management
2004
Royal Flemish Academy of Belgium
Brussels
conference publication
87
92
9076971080
2411-3387
1