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Sensemaking as a methodology for ISCRAM research: Information processing in an ongoing crisis
Willem J. Muhren
Gerd Van Den Eede
Bartel A. Van De Walle
F. Fiedrich, B.V. de W.
This paper attempts to reveal the "black box" of information processing activities by relying on Sensemaking as a methodology and as the object of research. In particular, this research aims at studying intuitive information processing activities in ongoing crisis situations, one of the most extreme contexts in which discontinuity is the rule and continuity the exception. The authors argue that this Sensemaking approach offers valuable insights for the design of information systems for crisis response and management (ISCRAM). This paper describes an interpretive case study methodology as it was applied to discover Sensemaking episodes in the daily work of humanitarian relief actors in the ongoing crisis of the Democratic Republic of Congo.
urn:ISBN:9780615206974
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Sensemaking%20as%20a%20methodology%20for%20ISCRAM%20research%3A%20Information%20processing%20in%20an%20ongoing%20crisis&stitle=ISCRAM%202008&issn=2411-3387&isbn=9780615206974&date=2008&spage=315&epage=323&aulast=Willem%20J.%20Muhren&au=Gerd%20Van%20Den%20Eede&au=Bartel%20%20A.%20Van%20De%20Walle&pub=Information%20Systems%20for%20Crisis%20Response%20and%20Management%2C%20ISCRAM&place=Washington%2C%20DC&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=172
citekey:WillemJ.Muhren_etal2008
citation:Willem J. Muhren, Gerd Van Den Eede, & Bartel A. Van De Walle. (2008). Sensemaking as a methodology for ISCRAM research: Information processing in an ongoing crisis. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 315-323). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
2008
ConferencePaper
text
Hardware
Humanitarian relief
Interpretive case studies
IS design
Ongoing crisis
research methods
Sensemaking
Information systems
file:http://idl.iscram.org/files/muhren/2008/172_Muhren_etal2008.pdf
Information Systems for Crisis Response and Management, ISCRAM
English
2411-3387
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management
2008
315
323
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