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Formalization of crisis response coordination from a public inquiry report
David Passenier
Jeroen Wolbers
Julia Mollee
Kees Boersma
Peter Groenewegen
L. Rothkrantz, J.R., Z.Franco
We assess the usability of public inquiry report data to build a formal trace that can be used in later stages to create an agent model simulating crisis response coordination. The case taken is a train tunnel fire near the underground train station at Amsterdam Airport Schiphol that turned out to be harmless, but the incident illustrated key weaknesses in inter-organizational coordination causing a slower response than required in case of a more serious fire. We present a taxonomy of data problems resulting from our attempt to reconstruct a logical series of events. This highlights gaps or ambiguities in data pertaining to coordination practices, communication networks, situational properties and information and communication systems. Our formal trace cannot support all the report's claims that explain the failures in coordination. The report data show some critical problems, but can still serve as a basis for an information network model of the crisis. © 2012 ISCRAM.
urn:ISBN:9780864913326
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Formalization%20of%20crisis%20response%20coordination%20from%20a%20public%20inquiry%20report&stitle=ISCRAM%202012&issn=2411-3387&isbn=9780864913326&date=2012&aulast=David%20Passenier&au=Jeroen%20Wolbers&au=Julia%20Mollee&au=Kees%20Boersma&au=Peter%20Groenewegen&pub=Simon%20Fraser%20University&place=Vancouver%2C%20BC&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=185
citekey:DavidPassenier_etal2012
citation:David Passenier, Jeroen Wolbers, Julia Mollee, Kees Boersma, & Peter Groenewegen. (2012). Formalization of crisis response coordination from a public inquiry report. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
2012
ConferencePaper
text
Data reduction
Information systems
Amsterdam Airport Schiphol
Crisis coordination
Critical problems
Data formalization
Information and communication systems
Information networks
Inter-organizational coordinations
Public inquiries
Information services
file:http://idl.iscram.org/files/passenier/2012/185_Passenier_etal2012.pdf
Simon Fraser University
English
2411-3387
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management
2012
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