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Author (up) Erion Elmasllari pdf  isbn
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  Title Design and development methods for improving acceptance of IT among emergency responders Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Acceptance of ICT, Methodology, User Centered Design, UCD  
  Abstract Various sources report a low adoption of IT-based tools in emergency response, as well as a negative attitude of

responders to such tools. The responders? needs, simply put, are not met by the IT-based tools offered to them.

Observing this situation through a user-centered design lens, we note that such problems typically stem from

insufficient or erroneous context analysis. The deficiencies become even more pronounced when considering that

emergency response represents a complex, adaptive socio-technical system. We also note that the appropriate

methodology for designing ER systems is rarely discussed in literature and in research papers. To fill that void, the

present paper discusses a minimal set of techniques that, both in our experience and according to state of the art

practice, can guide developers towards positively-accepted IT systems for emergency response.
 
  Address Fraunhofer FIT, Germany  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1851  
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