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Information collection using process visualisation in the risk management concept for emergency response
Christoph Amelunxen
author
Janina Isabella Sander
author
2019
Iscram
Valencia, Spain
English
Security-critical processes of emergency response are part of a complex system of people, organisation and
technology. They are often characterised by their own dynamics, interconnectedness and information deficits. In
addition, a wide variety of stakeholders, some from different organisations, work together, each specialising in a
specific area. In order to capture this (process-) knowledge in risk management, information from the experts is
necessary. However, experts are difficult to access, often separated locally, cost-intensive and usually have little
time (discussion-) capacity. A pictogram-based process visualisation was developed within the risk management
concept. The method could be validated within a European project in an expert workshop. This was done using
the example of a CBRN mass casualty incident. By using the methods presented, very good qualitative and
quantitative results can be achieved from the perspectives of various organisations and their experts. The limited
resource ?expert? is used optimally.
Pictogram-based process visualisation
risk management
risk identification
emergency response
CBRN
exported from refbase (http://idl.iscram.org/show.php?record=1977), last updated on Fri, 22 Nov 2019 11:34:14 +0100
text
http://idl.iscram.org/files/christophamelunxen/2019/1977_ChristophAmelunxen+JaninaIsabellaSander2019.pdf
ChristophAmelunxen+JaninaIsabellaSander2019
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management
Iscram 2019
Franco
Z
editor
González
J
J
editor
Canós
J
H
editor
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
2019
Iscram
Valencia, Spain
conference publication
978-84-09-10498-7
2411-3387
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