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Author
Vittorio Nespeca
;
Kenny Meesters
;
Tina Comes
Title
Evaluating Platforms for Community Sense-making: Using the Case of the Kenyan Elections
Type
Conference Article
Year
2018
Publication
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
Iscram 2018
Volume
Issue
Pages
924-934
Keywords
Sensemaking, community engagement, evaluation, requirements, resilience
Abstract
The profusion of information technology has created new possibilities for local communities to self-organize and respond to disruptive events. Along with the opportunities, there is also a series of challenges that need to be addressed in order to improve societal resilience. One of these challenges is to make sense of the continuous stream of information to create a coherent understanding and improve coordination. The research presented in this paper focuses on the socio-technical requirements of IT platforms that support sense-making and coordination. Using a comprehensive evaluation exercise based on real data from the 2017 Kenyan elections, we examine the development, workflows and use of this shared situational awareness in a group decision making process. In this manner, we identify requirements for resilience platforms and identify further research directions.
Address
Corporate Author
Thesis
Publisher
Rochester Institute of Technology
Place of Publication
Rochester, NY (USA)
Editor
Kees Boersma; Brian Tomaszeski
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
978-0-692-12760-5
Medium
Track
Designing for Resilience
Expedition
Conference
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
2164
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