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Exploring Capabilities that Constitute Inter-Organizational Crisis Management
Mari Olsén
author
Niklas Hallberg
author
Per-Anders Oskarsson
author
Magdalena Granåsen
author
2020
Virginia Tech
Blacksburg, VA (USA)
English
Crises are infrequent, unpredictable and complex events. Managing such events requires well-prepared and well-coordinated efforts by several response organizations. Hence, a sufficient inter-organizational crisis management (ICM) capability is critical for sustainable societies. To ensure the ICM capability, approaches for enhancing and evaluating it are needed. The objective of this study was to identify and elaborate a clearly defined set of capabilities that constitutes ICM capability. The study was performed by an explorative literature study, where identified capabilities related to ICM were clustered. The cluster of capabilities was iteratively evaluated and refined. The study resulted in 14 capabilities that constitute ICM capability, which were divided into core, supportive, and enabling capabilities. The set of capabilities may provide a foundation for a framework of ICM capability with the ability to support assessment of ICM performance both in exercises and in real ICM operations, as well as in the design of ICM exercises.
Capability
Inter-organizational crisis management
Exercises
Assessment.
mari.olsen@foi.se
exported from refbase (http://idl.iscram.org/show.php?record=2241), last updated on Mon, 29 Jun 2020 07:38:41 +0200
text
http://idl.iscram.org/files/mariolsen/2020/2241_MariOlsen_etal2020.pdf
MariOlsen_etal2020
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management
Iscram 2020
Amanda Hughes
editor
Fiona McNeill
editor
Christopher W. Zobel
editor
17th International Conference on Information Systems for Crisis Response and Management
2020
Virginia Tech
Blacksburg, VA (USA)
conference publication
417
426
2411-3426
978-1-949373-27-40
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