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Modelling of Passenger Handling Processes in Railway Stations – A Mixed-Methods Approach
Alexander Gabriel
author
Florian Klein
author
Frank Fiedrich
author
2020
Virginia Tech
Blacksburg, VA (USA)
English
The constantly increasing number of passengers using public transportation leads to an expansion of the ser-vices offered by public transportation companies. The existing transportation infrastructures, especially rail-way stations, can only partly cope with this rapid growth. There is already overcrowding on platforms and access routes, especially during disruptions caused by natural disasters or major public events. This crowding may result in personal injury or shutdown of operations for safety reasons. The research project CroMa aims at improving robustness, safety, security and performance of railway stations at peak loads. The paper contributes thereto by developing an approach to assess railway infrastructure in terms of the risk of overcrowding. The core of this research is to combine qualitative workshop results with quantitative database analysis. Furthermore, the paper gives an outlook on the ongoing process model development as a basis for a semi-quantitative evaluation tool for railway stations applicable by end users.
Crowd-Management
Mixed-Methods
Process Modelling
Critical Infrastructure
Railway Transportation
gabriel@uni-wuppertal.de
exported from refbase (http://idl.iscram.org/show.php?record=2255), last updated on Mon, 29 Jun 2020 07:46:07 +0200
text
http://idl.iscram.org/files/alexandergabriel/2020/2255_AlexanderGabriel_etal2020.pdf
AlexanderGabriel_etal2020
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management
Iscram 2020
Amanda Hughes
editor
Fiona McNeill
editor
Christopher W. Zobel
editor
17th International Conference on Information Systems for Crisis Response and Management
2020
Virginia Tech
Blacksburg, VA (USA)
conference publication
580
592
2411-3440
978-1-949373-27-54
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