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Supporting Emergency Health Services during a Pandemic: Lessons from the Canadian Red Cross
Briony Gray
author
Matthew Colling
author
2021
Virginia Tech
Blacksburg, VA (USA)
English
The COVID-19 pandemic has tested Canada's readiness capacity as emergency health needs continue to exceed some communities' capacity to respond. To address this variance, the Canadian Red Cross (in collaboration with local, provincial, territorial, national, and Indigenous partners) have leveraged international experience in humanitarian response and preparedness, developing innovative new response services, delivery modalities, and protocol through which to mitigate and manage risk. This approach breaks down emergency management into two main streams – health interventions and disaster management – to innovatively and effectively cope with increasingly complex and frequent requests for support. Using internal data from within the Canadian Red Cross, this paper presents and discusses the services, roles and expectations of this two-stream approach which has been designed to (i.) support COVID-19 testing and vaccination, (ii.) support outbreak crisis management, especially through epidemic, prevention, and control interventions, and (iii.) support traditional emergency management responses in the midst of a pandemic. It concludes by reporting on the successes of the two-stream approach to date while scoping further the potential evolutionary track of some of these services, their underpinning methodology, and appetite for recovery operations in the near future. This approach may therefore be of value to other organizations or practitioners coping with emergency management challenges during a pandemic.
Pandemic
Health
Emergency Management
The Red Cross
COVID-19
bjg1g11@soton.ac.uk
exported from refbase (http://idl.iscram.org/show.php?record=2336), last updated on Tue, 13 Jul 2021 18:22:55 +0200
text
http://idl.iscram.org/files/brionygray/2021/2336_BrionyGray+MatthewColling2021.pdf
BrionyGray+MatthewColling2021
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management
Iscram 2021
Anouck Adrot
editor
Rob Grace
editor
Kathleen Moore
editor
Christopher W. Zobel
editor
18th International Conference on Information Systems for Crisis Response and Management
2021
Virginia Tech
Blacksburg, VA (USA)
conference publication
320
332
978-1-949373-61-5
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